2014 Honda CR-V 2014 CR-V Navigation Manual - Page 191

2014 Honda CR-V Manual

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Customer Assistance Resolving Problems If you run into a specific issue that you cannot resolve, consult the following help resources: • For navigation system issues: 2 Troubleshooting P. 174 There are also FAQs available online at automobiles.honda.com. • For questions regarding Bluetooth® HandsFreeLink: 2 Bluetooth® HandsFreeLink® P. 148 • For traffic-related issues: 2 Traffic P. 176 • For reporting issues with the database or places/landmarks: 2 Reporting Errors P. 190 • Call Honda Automobile Customer Service. 2 Honda Automobile Customer Service Contact Information P. 190 Reference Information Reporting Errors You can help to improve database accuracy by reporting any errors you encounter. • Report errors in freeways and main "verified" roads shown in black on the map at http://mapreporter.navteq.com/ dur-web-external/. • Please do not report errors in purple "unverified" roads. Maps for these areas are provided for reference only. 2 Unverified Area Routing P. 42 • Please do not report errors in places/ landmarks, such as changes in business names. Information about points of interest are constantly being updated. An updated database is available for purchase, usually in the fall of each year. 2 Obtaining Navigation Update Data Honda Automobile Customer Service Contact Information Honda Navi American Honda Motor Co., Inc. Honda Customer Service Mail Stop 500-2N-7E 1919 Torrance Blvd. Torrance, CA 90501-2746 Tel: (800) 999-1009 Fax: (310) 783-3273 Visiting Your Dealer If you have a question that you cannot resolve using the available help resources, you can consult your dealer. Please identify the specific issue (e.g., error occurs when you enter a specific address, when driving on a certain road, or just when it's cold) so that the service technician can refer the issue to the factory so that a solution can be found. Be patient, the service technician may be unfamiliar with your specific issue. P. 191 • For vehicle position icon errors, screen error messages, or other GPS-related errors: 2 Troubleshooting P. 174 2 System Limitations P. 188 190

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190
Reference Information
Customer Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
•
For navigation system issues:
2
Troubleshooting
P. 174
There are also FAQs available online at
automobiles.honda.com
.
•
For questions regarding
Bluetooth
®
HandsFreeLink:
2
Bluetooth
® HandsFreeLink®
P. 148
•
For traffic-related issues:
2
Traffic
P. 176
•
For reporting issues with the database
or places/landmarks:
2
Reporting Errors
P. 190
•
Call Honda Automobile Customer
Service.
2
Honda Automobile Customer Service
Contact Information
P. 190
Reporting Errors
You can help to improve database
accuracy by reporting any errors you
encounter.
•
Report errors in freeways and main
“verified” roads shown in black on the
map at
dur-web-external/
.
•
Please do not report errors in purple
“unverified” roads. Maps for these
areas are provided for reference only.
2
Unverified Area Routing
P. 42
•
Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2
Obtaining Navigation Update Data
P. 191
•
For vehicle position icon errors, screen
error messages, or other GPS-related
errors:
2
Troubleshooting
P. 174
2
System Limitations
P. 188
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Customer Service
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3273
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific address, when driving
on a certain road, or just when it’s cold) so
that the service technician can refer the
issue to the factory so that a solution can
be found. Be patient, the service technician
may be unfamiliar with your specific issue.