Zanussi ZOP37982XK User Manual - Page 26
Customer Care Depart
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Problem Possible cause Remedy The display shows "F102". • You did not fully close the door. • The door lock is defective. The display shows an error code that is not in this table. There is an electrical fault. The appliance is activated and does not heat up. The fan does not operate. The display shows "Demo". The demo mode is activated. The display shows "12.00". There was a power cut. • Fully close the door. • Deactivate the oven with the house fuse or the safety switch in the fuse box and activate it again. • If the display shows "F102" again, contact the Customer Care Department. • Deactivate the oven with the house fuse or the safety switch in the fuse box and activate it again. • If the display shows the error code again, contact the Customer Care Department. 1. Deactivate the oven. 2. Press and hold the button . 3. The first digit on the dis- play and Demo indicator start to blink. 4. Enter the code 2468 by pressing the buttons or to change the values and press to confirm. 5. The next digit starts to blink. 6. Demo mode deactivates when you confirm the last digit and the code is correct. Reset the clock. SERVICE DATA If you cannot find a solution to the problem yourself, contact your dealer or an Authorised Service Centre. The necessary data for the service centre is on the rating plate. The rating plate is on the front frame of the oven cavity. Do not remove the rating plate from the oven cavity. We recommend that you write the data here: Model (MOD.) Product number (PNC) 26