Zanussi ZOP37982XK User Manual - Page 26

Customer Care Depart

Page 26 highlights

Problem Possible cause Remedy The display shows "F102". • You did not fully close the door. • The door lock is defective. The display shows an error code that is not in this table. There is an electrical fault. The appliance is activated and does not heat up. The fan does not operate. The display shows "Demo". The demo mode is activated. The display shows "12.00". There was a power cut. • Fully close the door. • Deactivate the oven with the house fuse or the safety switch in the fuse box and activate it again. • If the display shows "F102" again, contact the Customer Care Department. • Deactivate the oven with the house fuse or the safety switch in the fuse box and activate it again. • If the display shows the error code again, contact the Customer Care Department. 1. Deactivate the oven. 2. Press and hold the button . 3. The first digit on the dis- play and Demo indicator start to blink. 4. Enter the code 2468 by pressing the buttons or to change the values and press to confirm. 5. The next digit starts to blink. 6. Demo mode deactivates when you confirm the last digit and the code is correct. Reset the clock. SERVICE DATA If you cannot find a solution to the problem yourself, contact your dealer or an Authorised Service Centre. The necessary data for the service centre is on the rating plate. The rating plate is on the front frame of the oven cavity. Do not remove the rating plate from the oven cavity. We recommend that you write the data here: Model (MOD.) Product number (PNC) 26

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Problem
Possible cause
Remedy
The display shows "F102".
You did not fully close the
door.
The door lock is defective.
Fully close the door.
Deactivate the oven with
the house fuse or the safety
switch in the fuse box and
activate it again.
If the display shows "F102"
again, contact the Custom-
er Care Department.
The display shows an error
code that is not in this table.
There is an electrical fault.
Deactivate the oven with
the house fuse or the safety
switch in the fuse box and
activate it again.
If the display shows the er-
ror code again, contact the
Customer Care Depart-
ment.
The appliance is activated and
does not heat up. The fan does
not operate. The display shows
"Demo"
.
The demo mode is activated.
1.
Deactivate the oven.
2.
Press and hold the button
.
3.
The first digit on the dis-
play and
Demo
indicator
start to blink.
4.
Enter the code 2468 by
pressing the buttons
or
to change the values
and press
to confirm.
5.
The next digit starts to
blink.
6.
Demo
mode deactivates
when you confirm the last
digit and the code is cor-
rect.
The display shows "12.00".
There was a power cut.
Reset the clock.
SERVICE DATA
If you cannot find a solution to the problem yourself,
contact your dealer or an Authorised Service
Centre.
The necessary data for the service centre is on the
rating plate. The rating plate is on the front frame of
the oven cavity. Do not remove the rating plate from
the oven cavity.
We recommend that you write the data here:
Model (MOD.)
.........................................
Product number (PNC)
.........................................
26