| Section |
Page |
| Contents |
2 |
| Guide to This Manual |
9 |
| Introduction to the Manuals |
10 |
| Searching for Information |
10 |
| Printing Only the Pages You Need |
11 |
| About This Manual |
11 |
| Marks and Symbols |
11 |
| Notes on Screenshots and Illustrations |
12 |
| Operating System References |
12 |
| Trademarks |
13 |
| Copyright |
14 |
| Important Instructions |
16 |
| Important Safety Instructions |
17 |
| Setting Up the Printer |
17 |
| Using the Printer |
18 |
| Handling the Consumable Products |
18 |
| Advisories and Warnings for Using the Touchscreen |
19 |
| Advisories and Warnings for Connecting to the Internet |
19 |
| Advisories and Warnings for Using the Printer with a Wireless Connection |
19 |
| Notes on the Administrator Password |
19 |
| Protecting Your Personal Information |
21 |
| Disposing of European Printer Models |
21 |
| Part Names and Functions |
22 |
| Front |
23 |
| Rear |
25 |
| Options |
26 |
| Guide to the Control Panel |
30 |
| Turning the Power On and Off |
31 |
| Control Panel |
31 |
| Home Screen Configuration |
32 |
| Guide to the Network Icon |
35 |
| Menu Screen Configuration |
36 |
| Job/Status Screen Configuration |
37 |
| Reserve Job |
38 |
| Guide to the Job Icon |
38 |
| Entering Characters |
39 |
| Viewing Animations |
39 |
| Screen Displayed During Printing |
40 |
| Preparing the Printer and Making Initial Settings |
41 |
| Summary of Preparing the printer and Making Initial Settings |
42 |
| Preparing the Printer |
42 |
| Protecting the Printer from Unauthorized Setting Changes |
42 |
| Configuring a Network Connection |
42 |
| Summary of the Necessary Preparations for Each Feature |
43 |
| Making Printer Settings |
43 |
| Installing Optional Items |
44 |
| Installing the Optional Additional Network Interface Board |
45 |
| Installing the Optional Wireless LAN Interface-P1 |
46 |
| Installing the Optional Cassette Lock |
48 |
| Creating a Network Connection and Making Settings |
50 |
| Changing the Administrator Password |
51 |
| Protecting Settings Using Panel Lock |
52 |
| Connecting the Printer to the Network |
53 |
| Selecting the Network Transmission Route (When Using an Additional Network) |
60 |
| Troubleshooting Network Connections |
60 |
| Troubleshooting the Additional Network Connections |
64 |
| Messages and Solutions on the Network Connection Report |
64 |
| Preparing and Setting Up the Printer According to Use |
69 |
| Setting Available Optional Items |
69 |
| Preparing to Send an E-mail |
71 |
| Preparing a Shared Network Folder |
75 |
| Contacts Registration |
93 |
| Settings to use Your Cloud Service as Forwarding Fax Destinations |
107 |
| Settings to Use Users Information on the LDAP Server as Destinations |
107 |
| Settings for Printing, Scanning, Copying and Faxing |
112 |
| Initial Settings for Printing |
112 |
| Preparing Scanning or Copying |
121 |
| Making Fax Features Available (Fax-Capable Printers Only) |
124 |
| Problems when Making Settings |
149 |
| Hints to Solving Problems |
149 |
| Cannot Access Web Config |
150 |
| Introduction of Advanced Features |
152 |
| Overview of Advanced Features |
153 |
| List of Advanced Features |
153 |
| Registration for the License Key |
153 |
| Erase Red Color |
160 |
| Overview of Erase Red Color |
160 |
| Activating Erase Red Color (Registration for the License Key) |
160 |
| Using Erase Red Color |
160 |
| Print Sets |
162 |
| Overview of Print Sets |
162 |
| Activating Print Sets (Registration for the License Key) |
163 |
| Using Print Sets |
163 |
| OCR Option |
164 |
| Overview of OCR Option |
164 |
| Activating OCR Option (Registration for the License Key) |
164 |
| Using OCR Option |
164 |
| Recommended Resolutions when Using OCR Option |
165 |
| IP Fax |
165 |
| Overview of IP Fax |
165 |
| Making IP Fax Features Available |
168 |
| Using IP Fax |
184 |
| Epson Print Admin Serverless |
184 |
| Overview of Epson Print Admin Serverless |
184 |
| Setting Up and Managing Epson Print Admin Serverless |
186 |
| Using Epson Print Admin Serverless |
186 |
| Loading Paper |
188 |
| Paper Handling Precautions |
189 |
| Paper Size and Type Settings |
190 |
| List of Paper Type |
190 |
| List of Detected Paper Sizes |
191 |
| Loading Paper |
192 |
| Loading Various Paper |
194 |
| Loading Envelopes |
194 |
| Loading Pre-punched Paper |
195 |
| Loading Preprinted Paper (Printing on 1-Side) |
196 |
| Loading Preprinted Paper (Printing on 2-Sides) |
197 |
| Loading Long Papers |
198 |
| Outputting Paper from the Finisher |
199 |
| Ejecting Documents Continuously |
199 |
| Placing Originals |
200 |
| Placing Originals |
201 |
| Detecting the Original Size Automatically |
203 |
| Originals that are not Supported by the ADF |
204 |
| Inserting and Removing a Memory Device |
206 |
| Inserting and Removing an External USB Device |
207 |
| Printing |
208 |
| Printing Documents |
209 |
| Printing from a Computer - Windows |
209 |
| Printing a Document Using the PostScript Printer Driver (Windows) |
236 |
| Printing from a Computer - Mac OS |
240 |
| Printing from the PostScript Printer Driver on Mac OS |
249 |
| Printing PDF Files from a Memory Device |
253 |
| Printing Documents from Smart Devices |
256 |
| Printing on Envelopes |
257 |
| Printing on Envelopes from a Computer (Windows) |
257 |
| Printing on Envelopes from a Computer (Mac OS) |
258 |
| Printing on Preprinted Paper |
258 |
| Printing on Preprinted Paper from a Computer (Windows) |
258 |
| Printing on Preprinted Paper from a Computer (Mac OS) |
259 |
| Printing Photos |
259 |
| Printing JPEG Files from a Memory Device |
259 |
| Printing TIFF Files from a Memory Device |
262 |
| Printing Web Pages |
264 |
| Printing Web Pages from Smart Devices |
264 |
| Printing Using a Cloud Service |
265 |
| Printing, Binding, and Sorting |
266 |
| Printing Layouts for Bookbinding |
266 |
| Printing and then Bookbinding |
267 |
| Printing and then Folding |
269 |
| Printing and then Stapling |
273 |
| Printing and then Punching Holes |
275 |
| Printing by Alternately Rotating Each Set of Copies by 90 Degrees |
277 |
| Printing by Offsetting Each Set of Copies |
278 |
| Printing by Inserting a Separator Sheet Between Copies |
280 |
| Printing by Separating Pages with Slip Sheets or Chapter Paper |
281 |
| Stacking Each Set of Copies by Sorting from a Memory Device |
295 |
| Printing from a Memory Device and Stapling |
296 |
| Printing from a Memory Device and Punching Holes |
297 |
| Copying |
298 |
| Available Copying Methods |
299 |
| Copying Originals |
299 |
| Copying on 2-Sides |
300 |
| Copying by Enlarging or Reducing |
300 |
| Copying Multiple Originals onto One Sheet |
301 |
| Copying in Page Order |
302 |
| Copying Originals Using Good Quality |
302 |
| Copying ID card |
303 |
| Copying Books |
303 |
| Copying Bar Codes Clearly |
304 |
| Copying with Page Numbers |
304 |
| Copying by Creating Booklets or Sorting |
305 |
| Erasing Red Characters when Copying |
311 |
| Copying Envelopes |
312 |
| Copying Using Group Print |
312 |
| Proof Copying |
313 |
| Basic Menu Options for Copying |
313 |
| Advanced Menu Options for Copying |
316 |
| Scanning |
323 |
| Available Scanning Methods |
324 |
| Scanning Originals to a Network Folder |
324 |
| Scanning Originals to an Email |
326 |
| Scanning Originals to a Computer |
327 |
| Scanning Originals to a Memory Device |
328 |
| Scanning Originals to the Cloud |
329 |
| Scanning Originals to Storage |
330 |
| Scanning Using WSD |
330 |
| Scanning Originals to a Smart Device |
332 |
| Menu Options for Scanning |
333 |
| Faxing (Fax-Capable Printers Only) |
337 |
| Before Using Fax Features |
338 |
| Overview of this Printer's Fax Features |
338 |
| Feature: Sending Faxes |
338 |
| Feature: Receiving Faxes |
339 |
| Feature: PC-FAX Send/Receive (Windows/Mac OS) |
341 |
| Features: Various Fax Reports |
341 |
| Feature: Status or Logs for Fax Jobs |
342 |
| Feature: Fax Box |
342 |
| Feature: Security when Sending and Receiving Faxes |
343 |
| Features: Other Useful Features |
343 |
| Sending Faxes Using the Printer |
344 |
| Selecting Recipients |
345 |
| Various Ways of Sending Faxes |
346 |
| Receiving Faxes on the Printer |
352 |
| Receiving Incoming Faxes |
353 |
| Receiving Faxes by Making a Phone Call |
354 |
| Saving and Forwarding Received Faxes |
356 |
| Viewing Received Faxes on the Printer's LCD Screen |
357 |
| Menu Options for Faxing |
358 |
| Enter Directly |
358 |
| Frequent |
358 |
| Recipient |
358 |
| Fax Settings |
359 |
| Menu |
361 |
| Menu Options for Fax Box |
363 |
| Inbox/Confidential |
363 |
| Stored Documents: |
367 |
| Polling Send/Board |
370 |
| Checking the Status or Logs for Fax Jobs |
377 |
| Displaying Information when Received Faxes are Unprocessed (Unread/Not Printed/Not Saved/Not Forwarded) |
377 |
| Checking Fax Jobs in Progress |
378 |
| Checking the Fax Job History |
378 |
| Reprinting Received Documents |
379 |
| Sending a Fax from a Computer |
379 |
| Sending Documents Created Using an Application (Windows) |
379 |
| Sending Documents Created Using an Application (Mac OS) |
382 |
| Receiving Faxes on a Computer |
384 |
| Checking for New Faxes (Windows) |
384 |
| Checking for New Faxes (Mac OS) |
385 |
| Canceling the Feature that Saves Incoming Faxes to the Computer |
386 |
| Expansion G3 Fax (Optional) |
386 |
| Fax Board (Super G3/G3 Multi Fax Board) |
386 |
| Sending Faxes Using the Printer with Optional Fax Boards |
387 |
| Sending Faxes From a Computer Using an Optional Fax Board |
387 |
| Checking the Status of the Lines (When Optional Fax Boards Installed) |
388 |
| IP Fax Feature (Optional) |
389 |
| IP Fax Features |
389 |
| Sending IP Faxes Using the Printer |
389 |
| Checking the Fax Transmission Line |
390 |
| Using Storage |
391 |
| Overview of the Storage Feature |
392 |
| About Storage |
392 |
| Types of Folders |
393 |
| Guide to the Folder Screen |
393 |
| Creating Folders |
394 |
| Saving Files to Storage |
395 |
| Saving to Storage Original Data to be Copied |
395 |
| Saving Data on a Memory Device to Storage |
395 |
| Saving Documents from a Computer to Storage (Windows) |
396 |
| Saving Documents from a Computer to Storage (Mac OS) |
397 |
| Using the Files in Storage |
397 |
| Printing Data from Storage |
397 |
| Printing from Storage by Creating a Booklet or Sorting |
398 |
| Saving Data in Storage to a Memory Device |
401 |
| Sending Files in Storage by Email |
402 |
| Saving Files in Storage to a Network Folder or Cloud Services (Backup) |
402 |
| Menu Options for Printing or Saving |
403 |
| Using Data Saved in Storage with Web Config |
410 |
| Managing Folders and Files |
410 |
| Searching for Folders and Files |
410 |
| Deleting Files Stored in the Folder |
411 |
| Changing the Storage Period or Set to Never Delete |
411 |
| Deleting Folders |
411 |
| Restricting Shared Folder Operations |
411 |
| Printing Using Saved Settings (Print Sets) |
413 |
| Copying Using Saved Groups |
414 |
| Saving Groups for Copying |
414 |
| Copying Using Saved Groups |
415 |
| Editing Groups for Copying Saved on the Printer |
415 |
| Deleting Groups for Copying Saved on the Printer |
416 |
| Printing Using Saved Groups (Storage) |
416 |
| Saving Groups for Storage |
416 |
| Printing Using Saved Groups (Storage) |
417 |
| Editing Groups for Storage Saved on the Printer |
418 |
| Deleting Groups for Storage Saved on the Printer |
418 |
| Printing Using Saved Groups (Computer) (Windows only) |
418 |
| Saving a Group for Printing from a Computer |
419 |
| Printing Using Saved Groups (Computer) |
419 |
| Editing Groups Saved to the Printer Driver |
420 |
| Deleting Groups Saved to the Printer Driver |
420 |
| Maintaining the Printer |
421 |
| Checking the Consumables Status |
422 |
| Improving Print, Copy, Scan, and Fax Quality |
422 |
| Checking the Clogged Nozzles |
422 |
| Running Auto Cleaning |
423 |
| Preventing nozzle clogging |
424 |
| Cleaning the Scanner Glass |
424 |
| Cleaning the ADF |
426 |
| In These Situations |
430 |
| When the Software Disc is not Available |
431 |
| When Replacing a Computer |
431 |
| Installing or Uninstalling Applications Separately |
431 |
| Installing the Applications Separately |
431 |
| Installing a PostScript Printer Driver |
434 |
| Adding a Genuine Epson Printer (for Mac OS Only) |
435 |
| Uninstalling Applications |
435 |
| Making Settings for Connecting to the Computer |
437 |
| Checking the Printer's Network Connection Status (Network Connection Report) |
437 |
| Connecting Directly to the Printer (Wi-Fi Direct) |
437 |
| About Wi-Fi Direct |
437 |
| Connecting to an iPhone, iPad or iPod touch using Wi-Fi Direct |
438 |
| Connecting to Android Devices using Wi-Fi Direct |
440 |
| Connecting to Wi-Fi Direct by Entering the SSID and Password |
441 |
| Connecting to Computer Using Wi-Fi Direct |
442 |
| Changing the Connection from Wi-Fi to USB |
444 |
| Using a Printer with the Access Control Feature Enabled |
444 |
| Logging on to the Printer from the Control Panel |
445 |
| Logging on to the Printer from a Computer |
446 |
| Registering a User Account on the Printer Driver (Windows) |
446 |
| Authenticating Users on Epson Scan 2 when Using Access Control |
447 |
| Moving and Transporting the Printer |
447 |
| Using the Manual Staple |
447 |
| Solving Problems |
450 |
| Problem Solving |
451 |
| Check the printer's error status. |
451 |
| Check the printer connection. |
451 |
| Check the printer settings. |
452 |
| Cannot Print, Copy, Scan, or Fax |
453 |
| The Application or Printer Driver do not Work Properly |
453 |
| The Printer Cannot Connect by USB |
456 |
| Cannot Copy |
457 |
| Cannot Send or Receive Faxes |
457 |
| Paper Does Not Feed or Eject Correctly |
464 |
| Printing, Copying, Scanning, and Faxing Quality is Poor |
471 |
| Print Quality is Poor |
471 |
| Copy Quality is Poor |
477 |
| Scanned Image Problems |
482 |
| The Quality of the Sent Fax is Poor |
485 |
| Received Fax Quality is Poor |
487 |
| A Message or Error Code is Displayed on the LCD Screen |
487 |
| A Message is Displayed on the LCD Screen |
487 |
| Error Code is Displayed on the Status Menu |
489 |
| Paper Gets Jammed |
496 |
| Paper or Staples Get Jammed in the Staple Finisher |
496 |
| Preventing Paper Jams |
497 |
| Access Point |
498 |
| It is Time to Replace Consumables and Maintenance Parts |
499 |
| It is Time to Replace the Ink Cartridges |
499 |
| It is Time to Replace the Maintenance Box |
500 |
| Locking the Front Cover |
501 |
| It is Time to Replace the Pickup Rollers |
503 |
| It is Time to Replace the Staple Cartridge |
504 |
| Cannot Operate the Printer as Expected |
505 |
| The Printer Does Not Turn On or Off |
505 |
| Operations are Slow |
506 |
| LCD Screen Gets Dark |
507 |
| Touch Screen Does Not Respond |
507 |
| Cannot Operate from the Control Panel |
507 |
| \ |
508 |
| Printing is Paused |
508 |
| Memory Device Is not Recognized |
508 |
| Cannot Save Data to a Memory Device |
508 |
| Operation Sounds Are Loud |
509 |
| The Date and Time Are Incorrect |
509 |
| The Root Certificate Needs to be Updated |
509 |
| The Print Settings Menu is Not Displayed (Mac OS) |
509 |
| Slight Electric Shock when Touching the Pinter |
509 |
| Sender's Fax Number Not Displayed |
510 |
| Sender's Fax Number Displayed on Received Faxes is Wrong |
510 |
| Cannot Make Calls on the Connected Phone |
510 |
| Answering Machine Cannot Answer Voice Calls |
510 |
| A Lot of Junk Faxes Have Been Received |
510 |
| Cannot Solve Problem After Trying All Solutions |
511 |
| Cannot Solve Printing or Copying Problems |
511 |
| Product Information |
513 |
| Paper Information |
514 |
| Available Paper and Capacities |
514 |
| Consumable Products Information |
519 |
| Ink Cartridge Codes |
519 |
| Maintenance Box Code |
520 |
| Pickup Rollers Code |
520 |
| Staple Cartridge Code |
521 |
| Information on Optional Items |
521 |
| Codes for Optional Items |
521 |
| Software Information |
523 |
| Application for Printing from a Computer (Windows Printer Driver) |
523 |
| Application for Printing from a Computer (Mac OS Printer Driver) |
524 |
| Application that can print PostScript Fonts (Windows PostScript Printer Driver) |
525 |
| Application that can print PostScript Fonts (Mac OS PostScript Printer Driver) |
526 |
| Application that can print PCL Language (PCL Printer Driver) |
527 |
| Application for Scanning Documents(Document Capture Pro) |
527 |
| Application for Controlling the Scanner (Epson Scan 2) |
528 |
| Application for Configuring Fax Operations and Sending Faxes (FAX Utility) |
529 |
| Application for Sending Faxes (PC-FAX Driver) |
530 |
| Application for Configuring Printer Operations (Web Config) |
530 |
| Application for Updating Software and Firmware (Epson Software Updater) |
532 |
| Software for Managing Devices on the Network (Epson Device Admin) |
533 |
| Epson Authentication System (Epson Print Admin) |
533 |
| Settings Menu List |
534 |
| General Settings |
534 |
| Print Counter |
578 |
| Supply Status |
578 |
| Maintenance |
578 |
| Language |
579 |
| Printer Status/Print |
579 |
| Contacts Manager |
580 |
| User Settings |
581 |
| Authentication System |
581 |
| Product Specifications |
582 |
| Printer Specifications |
582 |
| Scanner Specifications |
583 |
| ADF Specifications |
583 |
| Fax Specifications(Fax-capable Printers Only) |
584 |
| Using Port for the Printer |
585 |
| Interface Specifications |
586 |
| Network Specifications |
587 |
| PostScript Level 3 Compatibility |
590 |
| Supported Third Party Services |
590 |
| Memory Device Specifications |
590 |
| Supported Data Specifications |
591 |
| Dimensions |
591 |
| Electrical Specifications |
592 |
| Environmental Specifications |
593 |
| Installation Location and Space |
593 |
| System Requirements |
598 |
| Font Specifications |
598 |
| Storage Specifications |
613 |
| Option Specifications |
613 |
| Staple Finisher Specifications |
613 |
| Inner Finisher Specifications |
616 |
| Super G3/G3 Multi Fax Board Specifications |
618 |
| 10/100/1000 Base-T,Ethernet Specifications |
618 |
| Inner Tray Specifications |
618 |
| High Capacity Tray Specification |
618 |
| Optional Dual Cassette Specification |
619 |
| Wireless LAN Interface Specifications |
619 |
| HDD Specification |
620 |
| Regulatory Information |
621 |
| Standards and Approvals |
621 |
| German Blue Angel |
622 |
| Restrictions on Copying |
622 |
| Administrator Information |
624 |
| Managing the Printer |
625 |
| Checking Information for a Remote Printer |
625 |
| Managing the Network Connection |
625 |
| Configuring Email Notifications When Events Occur |
630 |
| Setting the Control Panel |
632 |
| Controlling the Panel Operation |
633 |
| Power Saving Settings During Inactivity |
635 |
| Setting the Sound |
636 |
| Settings to Erase HDD Data |
637 |
| Backing Up and Importing Printer Settings |
638 |
| Updating the Firmware |
640 |
| Synchronizing the Date and Time with Time Server |
642 |
| Clearing Internal Memory Data |
643 |
| Manageing your Contacts |
643 |
| Controlling the Power Supply to the Printer Using Web Config |
644 |
| Restore Default Settings |
644 |
| Editing the Layout of the Home Screen |
645 |
| Product Security Settings |
645 |
| Restricting Available Features |
645 |
| Restricting USB Connections and Use of External Memory |
648 |
| Making Settings for Password Encryption |
649 |
| Using the Audit Log Feature |
651 |
| Setting a Password Policy |
652 |
| Restricting Access from Applications |
652 |
| Restricting File Operations from PDL |
653 |
| Changing the Administrator Password Using Web Config |
653 |
| Enabling Program Verification on Start Up |
654 |
| Configuring Domain Restrictions |
654 |
| Network Security Settings |
655 |
| Controlling Using Protocols |
655 |
| Using a Digital Certificate |
660 |
| SSL/TLS Communication with the Printer |
668 |
| Encrypted Communication Using IPsec/IP Filtering |
670 |
| Connecting the Printer to an IEEE802.1X Network |
682 |
| S/MIME Settings |
685 |
| Network Security Issues |
688 |
| Using Epson Open Platform |
694 |
| Epson Open Platform Overview |
694 |
| Configuring Epson Open Platform |
695 |
| Validating of Epson Open Platform |
696 |
| Epson Remote Services Information |
696 |
| Where to Get Help |
697 |
| Technical Support Web Site |
698 |
| Contacting Epson Support |
698 |
| Before Contacting Epson |
698 |
| Help for Users in Europe |
698 |
| Help for Users in Taiwan |
699 |
| Help for Users in Australia |
699 |
| Help for Users in New Zealand |
700 |
| Help for Users in Singapore |
700 |
| Help for Users in Thailand |
700 |
| Help for Users in Vietnam |
701 |
| Help for Users in Indonesia |
701 |
| Help for Users in Hong Kong |
702 |
| Help for Users in Malaysia |
702 |
| Help for Users in India |
702 |
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