Epson ET-15000 Users Guide - Page 276
LCD screen message, Condition/solution, Line Type, Dial Tone Detection, System Properties
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LCD screen message Condition/solution No dial tone is detected. Make sure the phone cable is connected correctly and the phone line works. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the Dial Tone Detection setting. (Turning off the Dial Tone Detection setting may cause the product to drop the first digit of a fax number.) The combination of IP address and the subnet mask is invalid. See your documentation for more details. There is a problem with the network connection to your product. Check the solutions in this guide. To use cloud services, update the root certificate from the Epson Web Config utility. Access your product's built-in Web Config utility and update the root certificate for your product. Check that the printer Make sure the printer port is selected correctly on the Port tab of the driver is installed on the Printer Properties screen (Windows) or the System Properties > USB list computer and that the port (Mac). settings for the printer are correct. Select USBXXX for a USB connection or EpsonNet Print Port for a network connection. Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct. Recovery Mode Update Firmware A firmware update has failed. Connect your product using a USB cable and try updating the firmware again. If you still receive this error message, contact Epson for support. Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part. 276