Epson ET-15000 Users Guide

Epson ET-15000 Manual

Epson ET-15000 manual content summary:

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    ET-15000 User's Guide
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    Contents ET-15000 User's Guide...13 Product Basics ...14 Using the Control Panel ...14 Epson Connect Solutions for Smartphones, Tablets, and More 36 Setting Up Epson Connect Services 37 Using Epson Email Print ...38 Using the Epson iPrint Mobile App 39 Using Epson Remote Print ...39 Using Epson
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    68 Connecting to a New Wi-Fi Router 69 Disabling Wi-Fi Features ...69 Loading Paper ...71 Loading Paper in the Cassette ...71 Loading Paper in the Paper Tray...76 Paper Loading Capacity ...79 Double-sided Printing Capacity ...81 Borderless Paper Type Compatibility 82 Compatible Epson Papers...83 4
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    Printing with Windows ...99 Selecting Basic Print Settings - Windows 100 Paper Source Options - Windows 102 Print Quality Options - Windows 102 Windows 115 Printing Your Document or Photo - Windows 116 Locking Printer Settings - Windows 117 Locked Setting Options...119 Selecting Default Print
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    the Language of the Printer Software Screens 121 Changing Automatic Update Options 122 Printing with the Built-in Epson Driver - Windows 10 S 123 Selecting Print Settings - Windows 10 S 124 Printing on a Mac ...127 Selecting Basic Print Settings - Mac 128 Paper Source Options - Mac 132
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    ScanSmart 157 Saving a Scan...160 Attaching a Scan to Email ...161 Sending a Scan to a Cloud Service 162 Printing a Scan...163 Selecting Epson ScanSmart Settings 165 Changing the Epson Product 165 Changing the Scan Settings...166 Changing the File Name Settings 167 Changing the Save Settings
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    227 Checking Maintenance Box Status on the LCD Screen 228 Checking Ink and Maintenance Box Levels - Windows 228 Checking Ink and Maintenance Box Levels - Mac 230 Disabling Special Offers with Windows 231 Purchase Epson Ink and Maintenance Box 231 Ink Bottle and Maintenance Box Part Numbers
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    Maintenance Box Replacement ...238 Adjusting Print Quality...239 Print Head Maintenance...239 Print Head Nozzle Check...239 ...253 Aligning the Print Head Using the Product Control Panel 254 Cleaning the Paper Guide ...255 Checking the Number of Sheets...257 Checking the Sheet Counter - Windows
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    Incorrect or Faint Colors 290 Position, Size, or Margins of Copies are Incorrect 290 Originals Do Not Feed From the Automatic Document Feeder 291 Solving Paper Problems...291 Paper Feeding Problems...292 Paper Jam Problems Inside the Product 292 Paper Jams in the Automatic Document Feeder 297
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    Incorrect Colors ...314 Solving Scanning Problems ...315 Scanning Software Does Not Operate Correctly 316 Cannot Start Epson Scan 2 ...316 Scanning Speed is Poor ...327 Sent Fax is Received in an Incorrect Size 327 Received Fax is Not Printed ...328 Uninstall Your 333 Paper Specifications ...334 11
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    338 Ink Instructions 347 FCC Compliance Statement...347 Binding Arbitration and Class Waiver 350 Trademarks ...353 Copyright Notice...354 libTIFF Software Acknowledgment 354 A Note Concerning Responsible Use of Copyrighted Materials 355 Default Delay Times for Power Management for Epson
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    ET-15000 User's Guide Welcome to the ET-15000 User's Guide. For a printable PDF copy of this guide, click here. 13
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    Connect Solutions for Smartphones, Tablets, and More Using AirPrint Android Printing Using the Epson Print Enabler Using the Mopria Print Service Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Voice-activated Printing Using the Control
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    Control Panel Buttons and Lights 1 power button and light 2 home button 3 received fax light 4 LCD screen 5 help button Adjusting the Control Panel Position The LCD Screen Status Icon Information Navigating the LCD Screen Parent topic: Using the Control Panel 15
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    Adjusting the Control Panel Position You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle as shown. Parent topic: Control Panel Buttons and Lights The LCD Screen 16
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    for certain product status conditions. Icons Description Displays the maintenance box status screen. Displays the network connection status; select Select the icon to change the setting. Depending on the selected paper type and print quality, when this feature is enabled noise is reduced during printing
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    Description Displays the Fax Data Information screen. Displays additional information or instructions, such as loading paper or placing a document on the scanner; select the icon to display the information. There is a problem with the indicated setting; select the icon for information on resolving
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    To change a setting, tap anywhere on the setting. To enter a value in a field, tap the field to display the on-screen keyboard. Parent topic: Control Panel Buttons and Lights Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. 19
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    On-screen keyboard 1 Displays the character count 2 Moves the cursor left or right 3 Switches between uppercase and lowercase characters 4 Switches between characters and numbers or symbols 5 Displays a list of common domain names to choose from 6 Enters a space 7 Select when you are finished 8
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    the entered number 6 Deletes the previous number Parent topic: Using the Control Panel Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem. 1. Press the help button. 21
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    You see a screen like this: 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available topics and follow the on-screen instructions. 22
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    While viewing the topics, you may see screens like this: 1 Displays the current step number and the total number of steps 2 Select the left arrow to view the previous step 3 Indicates your overall progress through the animation 4 Select the right arrow to view the next step Parent topic: Using the
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    You see a screen like this: 3. Select General Settings. 4. Select Basic Settings. 5. Scroll down and select Language. 6. Select a language. 7. Press the home button to return to the home screen. Parent topic: Using the Control Panel Selecting the Date and Time Select the current date, time, and
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    You see a screen like this: 3. Select General Settings. 4. Select Basic Settings. 5. Select Date/Time Settings. 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or
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    14. Use the + and - buttons to enter the time difference between your time zone and UTC (Coordinated Universal Time), then select OK. 15. Press the home button to return to the home screen. Parent topic: Using the Control Panel Selecting Your Country or Region Before using your product, select the
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    7. If the setting is correct, select Yes. (If not, select No and retry.) 8. Press the home button to return to the home screen. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1. Press the home
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    . This restricts non-network access to the product. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select General Settings. 4. Select Printer Settings. 5. Scroll down and select PC Connection via USB. 6. Select Disable. 28
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    7. Select Yes to restart the printer. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2.
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    1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Scroll down and set Operation Time Out to Off. 6. Press the home button to return to the home screen. Parent topic: Using the Control Panel Product Parts
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    Product Parts - Front 1 Automatic Document Feeder (ADF) cover 2 ADF input tray 3 ADF edge guide 4 ADF document support 5 ADF output tray 31
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    1 Document cover 2 Scanner glass 3 Control panel 4 Paper cassette cover 1 Paper support 2 Edge guide 3 Paper tray (rear paper feed) 4 Output tray 5 Paper cassette 6 Edge guide 7 Paper guide extension Parent topic: Product Parts Locations 32
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    Product Parts - Inside 1 Scanner unit 2 Print head 3 Transportation lock 4 Ink tank cover 5 Ink tank cap 6 Ink tank unit Parent topic: Product Parts Locations 33
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    Product Parts - Back 1 Maintenance box cover 2 Rear cover 3 AC inlet 4 LAN (Ethernet) port 5 USB port 6 EXT port 7 LINE port Parent topic: Product Parts Locations Using Power Saving Settings Your product
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    Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select General Settings. 4. Select Basic Settings. 5. Select Sleep Timer. 6.
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    period between 30minutes and 12h (12 hours). 7. Press the home button to return to the home screen. Parent topic: Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages
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    as an email or upload it to an online service directly from your Epson product with the Epson iPrint Mobile App. Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic: Product Basics Related tasks
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    below to use your product control panel to activate your unique email address. Or visit epson.com/connect (U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service. 38
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    device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive. 1. Connect your product to your wireless network. See the link below. 2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about
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    create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address. 3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software. 4. Download and install the Remote Print software. 5. Enter
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    Mac without the need to install drivers or download software. Note: If you disabled paper configuration messages on your product control few taps, your Android device will discover your nearby Epson product and print. 1. Connect your Epson product to your wireless network. See the link below.
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    Print Service from Google Play. Note: For details on the Mopria Print Service, click here (U.S) or click here (Canada). 1. Connect your Epson product tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print. Parent topic: Product
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    wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print.
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    Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products without scanners. 1. Connect your Epson and install the Epson iPrint app then select your product. See the link below for instructions. 3. Click here for instructions on how to
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    Related tasks Setting Up Epson Connect Services Related topics Wi-Fi or Wired Networking 45
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    a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best results, set up and use a private
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    router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the
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    product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may
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    You see a screen like this: 6. Select the name of your wireless network or select Enter Manually to enter the name manually. If you are entering the name manually, use the displayed keyboard to enter your network name and enable the password setting to enter the password. Note: The network name and
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    • To change the case of letters, select . • To delete the previous character, select . • To enter numbers and symbols, select 123#. • To enter a space, select . • To finish entering your network name or password, select OK. 7. Select the Enter Password field and use the displayed keyboard to enter
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    Network Name or Password Parent topic: Wi-Fi or Wired Networking Connecting to a Mobile Device You can connect a mobile device directly to the printer without a wireless router or access point. Note: Make sure the Epson iPrint Mobile app is installed on your mobile device before connecting to the
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    1. Press the home button, if necessary. 2. Select the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Select Start Setup. You see this screen: 52
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    the QR code with the camera app on your device and follow the instructions on your device. Select Next on the LCD screen to verify the printer information, and then open the Epson iPrint app on your device and select the printer displayed on the LCD screen. Select Complete on the LCD screen. • For
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    on the LCD screen and enter the displayed password. Note: You can also scan the QR Code on the LCD screen to view online setup instructions. 7. When you are finished, scroll down on the product's LCD screen and select OK. 8. Press the home button to return to the home screen. The
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    Note: If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet. 1. Press the home button, if necessary. 2. Select the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Select Start Setup. 5. Select Change. 55
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    You see this screen: 6. Press the down arrow and do one of the following: • To change the Wi-Fi Direct network name, select Change Network Name and select Yes. Select Change, then use the on-screen keyboard to enter the new network name. • To change the Wi-Fi Direct password, select Change Password
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    8. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. Note: Make a note of the SSID and password that appear. 9. Press the home button to return to the home screen. Computers and wireless devices can now access
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    Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. Note: Make sure you press Start Setup you determine the causes of any problems you may have using your product on a network. 1. Make sure a few sheets
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    or Wired Networking Related tasks Accessing the Web Config Utility Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network. 1. Make sure a few sheets of plain paper are loaded in the cassette. 59
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    2. Press the home button, if necessary. 3. Select Settings. You see a screen like this: 4. Select General Settings. 5. Select Network Settings. 6. Select Connection Check. You see a screen like this: 60
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    Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error
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    Error code and message E-1 Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on. Solution Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to your device and to your product. If
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    product cannot display the SSID correctly. • If you are trying to connect using the WPS push button method, make sure your router or access point supports it. • If you are using a network password, check the label on your router or access point to confirm that you are using the correct password
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    limits the number of connected devices, raise the connection limit. See your router or access point documentation for instructions. E-8 Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator
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    assistance. Make sure other devices on the network are turned on and do the following: • If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the
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    Entered security key/password is correct may cause your product's network settings to differ from -Index of the security key/password is set to the manually set up devices. the first number If you still cannot connect to your product, do the -Connection and network setup of the PC following: or
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    same SSID as Wi-Fi Direct exists in the environment. Change the Wi-Fi Direct SSID if you cannot connect a smart device to the printer. Change the Wi-Fi Direct SSID. Parent topic: Printing a Network Connection Report Changing or Updating Network Connections See these sections to change or update
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    the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Changing
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    Network 5 GHz. See your router documentation for instructions. 1. Do one of the following: • problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services
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    You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Start Setup to disable Wi-Fi. 8. When finished, press the home button to return to the home screen. Parent topic: Changing or Updating Network Connections 70
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    Capacity Borderless Paper Type Compatibility Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings - Control Panel Selecting the Default Paper Source Settings Loading Paper in the Cassette You can load paper up to this size in the paper cassette: Legal
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    3. Pull out the paper cassette until it stops. Note: The paper cassette cannot be removed. 4. Squeeze the tab on the right edge guide and slide the edge guides outward. 72
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    5. Do one of the following: • Insert paper in the cassette with the glossy or printable side facedown and slide it in until it stops. • For legal- or 8.5 × 13 inches (216 × 330 mm) paper, extend the legal paper guide and load paper using the guide line as shown. 73
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    right, as shown. Note: Make sure the paper is loaded against the front edge guide and not sticking out from the rear of the cassette. 6. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 7. Slide the cassette back into the
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    select Letterhead and you are printing on paper that is smaller than the printer driver setting, make sure you select the correct paper size setting or the printer may print beyond the edges of the paper. Two-sided printing is not available on letterhead paper. 9. Extend the output tray and open the
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    Paper Related references Paper Loading Capacity Related tasks Selecting the Default Paper Source Settings Loading Paper in the Paper Tray You can print documents on a variety of paper types and sizes from the paper tray (rear paper feed). 1. Pull out the paper support. 2. Slide the edge guides
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    3. Do one of the following: • Insert one sheet of paper printable side up and short edge first, in the center of the paper tray. • Load one envelope in the center of the paper tray. Load it printable side up and flap edge left. 77
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    is not available on hole-punched paper. 4. Slide the edge guides against the paper, but not too tightly. 5. Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting to select the size and type of paper you loaded. If your paper size is not displayed, select User
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    If you have trouble loading an envelope, press it flat before loading it. • Do not load an envelope that is curled, folded, or too thin. • Do not load windowed envelopes or envelopes with adhesive surfaces on the flaps. • Check the paper package for any additional loading instructions. Parent topic
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    Paper 200 sheets Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Presentation Paper Matte 100 sheets Epson Premium Presentation Paper Matte 20 sheets Epson Premium Presentation Paper Matte Double-sided 1 sheet Epson Ultra Premium - Presentation Paper Matte Thick paper
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    types and sizes listed here. Paper type Size Plain paper Copy paper High-quality plain paper Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) User-defined (7.2 × 10.1 inches [182 × 257 mm] to 8.5 × 11.7 inches [215.9 x 297 mm]) Epson Bright White Pro Letter
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    Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte Double-sided • Epson Ultra Premium Photo Paper Luster • Epson Velvet Fine Art Paper Borderless Paper Sizes
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    Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper
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    default paper size and paper type using the control panel on the product. Note: These settings appear automatically when paper is inserted if you set the Paper Setup Auto Display setting to On. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Printer Settings > Paper
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    Select Paper Size. 5. Select the paper size you loaded. 6. Select Paper Type. 7. Select the paper type you loaded. 8. Press the home button to exit. Paper or Media Type Settings - Control Panel Parent topic: Loading Paper Paper or Media Type Settings - Control Panel For this paper Plain paper Epson
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    Paper Type setting Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matte Presentation Matte Epson Premium Presentation Paper the printer
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    Copy Fax Other Paper Size Notice Paper Type Notice On Off Description Select the paper size and type for each paper source Select On to give printing priority to paper loaded in the paper tray (rear paper feed slot) Select On to switch the selected paper size to match the loaded paper (Letter or A4
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    topics Copying Scanning Faxing Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Legal (8.5 × 14 inches [216 × 356 mm]). Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How To
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    edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. Note: If you are placing an ID card on the scanner glass, position the card
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    originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder. Caution the scanner glass to avoid wrinkling or damaging them. Note: To view animated instructions on how to place originals on the scanner glass, press the help button and
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    2. Slide the ADF edge guide outward. 3. Fan your stack of originals and tap them gently on a flat surface to even the edges. 4. Insert the originals into the ADF faceup and short edge first. 91
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    Note: Do not load originals above the arrow mark on the ADF edge guide. 5. Slide the ADF edge guide against the originals, but not too tightly. ADF Original Document Specifications Parent topic: Placing Originals on the Product Related references Copying Options Related topics Copying
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    paper Paper size Letter (8.5 × 11 inches [216 × 279 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 8.5 × 13 inches (216 × 330 mm) Paper Photos • Thermal paper • Originals containing tape, staples, or paper clips • Originals with carbon paper backing • Originals
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    Documents or Photos Copying ID Cards or Borderless Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass or in the ADF. 2. Load the
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    Copy. Note: To cancel printing, select Cancel on the LCD screen. Parent topic: Copying Related references Compatible Epson Papers Copying Options Paper Loading Capacity Related topics Loading Paper Placing Originals on the Product Copying ID Cards or Borderless Photos You can copy both sides of an
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    Advanced Settings tab. 6. Enable one of these options: • ID Card Copy: Scan and copy both sides of an ID card onto one side of the paper. • Borderless Copy: Copy a photo with borders and remove the borders from the copy. 7. To print more than one copy, select Copies and use the displayed
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    Remove Punch Off Holes On Description Select the paper size and the paper type Copies the original at its full size Automatically converts from one size to another Automatically sizes the image to fit the paper size you selected Select the document size of your original Copies each page of the
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    Copy Off On Clear All Yes Settings No Description Select On to copy both sides of an ID card onto one side of a sheet of paper Select On to copy without margins around the edges. The image is enlarged a little to remove margins from the edges of the
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    support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing with the Built-in Epson Driver Locking Printer Settings
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    , the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of
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    setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. The Quality setting will be set to Standard. 6. If you are printing a borderless
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    loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette Selects the paper in the cassette as the paper source. Paper Tray Selects the paper in the rear feed as the paper source. Parent topic: Selecting Basic Print Settings - Windows
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    guideline options. Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: Some options may be pre-selected or unavailable, depending on
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    You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 104
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    return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with Windows Related tasks
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    print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing to prevent
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    Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting. If you want to center your
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    • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. To add the following features, click the Watermark Features
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    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and
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    ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional
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    Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can
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    You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control
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    You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing,
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    and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4. Click the Extended Settings button. 114
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    OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues
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    printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver
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    , such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 10: Click and select (Settings
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    Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings. You see
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    anti-copy pattern Lets you select the arrangement, size, and other settings for the custom anti- paper Allows printing of 4 pages on one sheet of paper Allows printing of 6 pages on one sheet of paper Allows printing of 8 pages on one sheet of paper Allows printing of 9 pages on one sheet of paper
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    Setting All Document Settings Options - Description Lets you lock all print settings Parent topic: Locking Printer Settings - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that
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    used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. 121
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    You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows
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    the automatic update feature, you can check for updates manually. Parent topic: Printing with Windows Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as
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    , the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see a window like this: 124
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    type settings list for details. 5. Click the Advanced button. You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in
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    10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 126
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    Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings
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    on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 128
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    You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select
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    6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings or Printer Features from the pop-up menu. 130
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    to print a borderless photo. If the option is grayed out, change the Media Type setting to a paper type that supports borderless printing. 13. Select any of the available print options. Paper Source Options - Mac Print Quality Options - Mac Print Options - Mac Parent topic: Printing on a Mac 131
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    paper source based on the selected paper size. Paper Tray Selects the paper in the rear feed as the paper source. Paper Cassette Selects the paper in the cassette as the paper and graphics with increased quality and print speed. Best Quality For the best print quality, but the slowest print speed.
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    photo. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your
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    Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the
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    are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 135
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    test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double- paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper
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    Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the
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    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. 138
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    : Printing on a Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or
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    choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows issues when using a shared printing pool. Reduce Print Data Size Increases print data compression to improve print speed. Not recommended
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    Options - Mac Selecting Printing Preferences - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. 141
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    click the paused print job and click or Resume. • To pause printing for all queued print jobs, click Pause or Pause Printer. • To display other printer information, click Settings or Supply Levels. Parent topic: Printing Your Document or Photo - Mac Cancelling Printing Using a Product Button If you
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    Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Parent topic: Scanning Starting a Scan Using the Product Control Panel You can scan an image to a variety of
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    your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 10 Services for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows 10 and Windows 8.x). 6. Follow the instructions
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    settings using Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson ScanSmart, Epson Scan 2, and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning. 2. Press
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    to the Cloud You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning. 2. Press the home button, if
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    You see a screen like this: 4. Select Cloud. You see a screen like this: Note: You must register your product with Epson Connect to select a destination. 5. Press the OK button to select a destination. 6. Change any of the displayed settings on the Scan tab as necessary. 7. Select the
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    to a networked Windows computer using WSD (Web Services for Devices). You must first set up taskbar, click the message. 8. On the Driver Software Installation screen, make sure your product is and Printers. • Windows Vista: Click Start and select Control Panel > Hardware and Sound > Printers. 10
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    a computer from the product control panel using WSD (Web Services for Devices) for network scanning in Windows. Note: To use this feature on Windows 7 or Windows Vista, you must first set up WSD on the computer. See Windows help for instructions. 1. Make sure you installed the product software and
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    & Image Photo -4 to +4 Description Select whether to scan images in color or black and white Select for photos Select for documents Select the page size for documents, then select the orientation of the original Select for photos with dark edges Select for most photos Specifies the type of original
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    book or the shadows that appear around a document when copying thick paper Erases the binding holes on a document Resets the scan settings to of the following to open Event Manager: • Windows 10: Click and select Epson Software > Event Manager. • Windows 8.x: Navigate to the Apps screen and select
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    ScanSmart program to scan originals and easily review and edit scanned images. After that, you can save, print, or share them. • Windows 10: Click > Epson Software > Epson ScanSmart. • Windows 8.x: Navigate to the Apps screen and select Epson ScanSmart. • Windows (other versions): Click or Start
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    with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. • Windows 10: Click and select
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    You see an Epson Scan 2 window like this: 154
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    product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need
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    You see an Epson Scan 2 window like this: 156
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    cloud location. Parent topic: Starting a Scan Related tasks Using the Epson iPrint Mobile App Scanning a Document in Epson ScanSmart You can scan and review documents and photos in Epson ScanSmart. Note: The images in this guide show Windows screens. Mac screens may be slightly different. Depending
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    • Mac: Open the Applications folder, open the Epson Software folder, and select Epson ScanSmart. You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner
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    When scanning is complete, you see a screen like this: 5. You can review, edit, or reorder the scanned images as follows: • Select + Scan • Control-click two images, select Stitch Images, and follow the on-screen instructions to combine them into a single image. 6. If Photo Mode is automatically
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    an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Starting a Scan Saving a Scan You can save a scanned image to your computer in a variety of formats. 1. Make sure your
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    document is saved. 4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an Entourage, or Mac Mail. Webbased email services such as Gmail are not supported. If you do not have a supported email program, you see an error message
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    with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click one of the
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    3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may click the checkbox. 5. Click Send. Parent topic: Scanning a Document in Epson ScanSmart Printing a Scan You can print your scanned image and save the scanned file to your
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    scanned images is available only with Epson printers. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Print. You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if
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    Name Settings Changing the Save Settings Save Settings Customizing Action Icons Parent topic: Starting a Scan Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to
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    product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings. 1. Click
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    You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings Changing the File Name Settings You can change the default file naming method for your scans. 167
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    1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab. 168
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    : • Enter a prefix for the file name. • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the Settings button. 169
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    You see a screen like this: 2. Click the Save Settings tab. 170
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    the settings as necessary. 4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options Setting General Options Generate PDF
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    be used Specifies the compression format and level for Color/Grayscale and B&W images. File size increases with higher quality. Allows you to add ICC profiles to the image Parent topic: Selecting Epson ScanSmart Settings Customizing Action Icons You can customize which scan action icons appear on
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    You see a screen like this: 2. Click the Customize Actions tab. 173
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    Click the arrow icons to move the icons up or down in the display order you want. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Epson Scan 2 gives you access to basic and advanced scanning features. You can scan your document and save the scanned image in
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    You see this window: 175
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    where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 3. Select the Document Size setting that matches the size of your original. You can select Customize to enter a custom size, if necessary. 4. Select the image type of your original and how
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    Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each
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    white. Dual Image Output Scans the original image twice using different output settings (Windows only). Watermark Adds a watermark to a scanned image. Parent topic: Scanning in Epson Scan 2 178
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    Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure
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    setting and select a Folder setting for your document. 14. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the
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    may become too large to fit on your display or print on paper If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need
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    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of
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    1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your
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    2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 184
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    EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS. Parent topic: Faxing Related references Basic Settings - Fax Setting Up Fax Features Before faxing
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    Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes. Setting Up Basic Fax Features Selecting Advanced Fax Settings Setting Up the Fax Utility - Windows Setting Up Fax Features Using the Fax Utility - Mac Parent topic: Faxing
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    the source of the faxes you send. 6. On the Distinctive Ring Setting screen, do one of the following: • If you have subscribed to a distinctive ring service from your telephone company, select Settings. Select the ring pattern to be used for incoming faxes or select All. If you selected All, go to
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    Rings to Answer setting is correct. If you select to receive faxes manually, you need to answer every call and use the product's control Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result
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    You see a screen like this: 3. Set the switch to Use to activate the setting. 4. Select Access Code. 5. Use the numeric keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering
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    You see a screen like this: 3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones
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    You see a screen like this: 5. Select the group of settings you want to change. Receive Settings - Fax Fax Report Options Basic Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Receive Settings - Fax Select the fax output or print options you want to use for incoming
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    On Off All Pages Received First Page Received On Off Description Select to reduce the size of large received faxes to fit on the paper size Select to print large incoming faxes at their original size on multiple sheets, if necessary Select how to split large incoming faxes across multiple sheets
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    Setting Print Suspend Time Quiet Mode Options Off On Time to Stop Time to Restart On Off Description Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product's memory. (Make sure there is enough free memory before using this function.)
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    Receive Mode Distinctive Ring PSTN PBX Fax Header Your Phone Number Manual Auto All Single Double Triple Double&Triple Description Turns on Error the same line and assign different ring patterns to each. If you use this service, select the number of rings for your fax number so your product can
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    Setting Rings to Answer Options 1 to 9 Remote Receive Off On Start Code Rejection Fax Various Description Sets the number of rings before your product receives a fax. If Receive Mode is set to Auto and an answering machine is connected to the product, make sure this setting is set higher than
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    panel. Also first confirm that you can send and receive faxes using the control panel. 1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs
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    The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Return to the main window at the bottom of the window. 197
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    You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax
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    Utility. 2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For
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    Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up Contacts and Contact
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    You see a screen like this: 4. Select Add Entry. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK. 201
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    8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK. (This field is optional.) 9. Select the Fax Number field, and use the numeric keypad to enter the fax number, and select OK. You can enter up to 64
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    You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, and change the contact information as necessary. Select OK when finished. Parent topic: Setting Up Contacts Using the Product
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    You see a screen like this: 3. Select Contacts. 4. Select Add Entry. 5. Select Add Group. You see a screen like this: 6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters),
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    8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and select OK. (This field is optional.) 9. Select Contact(s) Added to the Group. You see your contacts list. 10. Select each contact you want to include in your group.
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    4. Select the icon next to the group you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the group, select Delete and select Yes on the confirmation screen. • To edit the group, select Edit and change the group name or contacts included as necessary.
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    Fax Sending Options Sending a Fax at a Specified Time Parent topic: Sending Faxes Related tasks Selecting the Line Type Related topics Setting Up Contacts Using the Product Control Panel Placing Originals on the Product Sending a Fax Using the Keypad, Contact List, or History You can send a fax from
  • Epson ET-15000 | Users Guide - Page 208
    4. Do one of the following to select fax recipients: • Manually enter a fax number: Select Keypad, enter a fax number using sends the fax. Note: If the fax number is busy or there is a problem, the product automatically redials after one minute. While the product is sending a color fax, other
  • Epson ET-15000 | Users Guide - Page 209
    Setting Resolution Density Remove Background Sharpness ADF Continuous Scan Original Size (Glass) Color Mode Direct Send Options Standard Fine scan another page after a document in the ADF has finished scanning Sets the size for a document placed on the scanner glass Select whether to scan images in
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    Setting Send Fax Later Add Sender Information Transmission Report Options Off On Off Outside of Image Inside of Image Print on Error Print Do Not Print Description Select On to send the current fax at a selected time Includes a header, your phone number, or a destination list in the selected
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    You see a screen like this: 4. Enter a fax number or select a number from the Contacts or Recent list. 5. Select the Fax Settings tab. 6. Select Send Fax Later. 7. Select On. 8. Select Time, use the numeric keypad on the LCD screen to enter your desired time, and select OK, then select OK again. 9.
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    fax and select the print command. You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button, change the necessary settings, and click
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    If you're faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information. 213
  • Epson ET-15000 | Users Guide - Page 214
    like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax
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    File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing
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    You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. 216
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    You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Dialing Fax Numbers from a Connected Telephone If you connected a telephone to the EXT port on your product, you can send a fax by dialing the fax number from
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    off while it is receiving a fax. Otherwise, the fax transmission will be lost. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Saving and Viewing Received Faxes Parent topic: Faxing Fax Reception Your product will automatically receive and print
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    and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and to load paper in your product and select your fax settings before receiving a fax. Note: If you run out of paper during fax printing, load more paper and press
  • Epson ET-15000 | Users Guide - Page 220
    a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this
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    product's memory and view them on the LCD screen. The inbox can hold up to 100 documents but can vary depending on the file size of the documents. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Fax Settings > Receive Settings > Fax Output Settings. You see a screen
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    see the fax displayed on the screen. 10. Select the icon. 11. Select one of the printing or deleting options, and follow the on-screen instructions. Note: Delete faxes after you print or view them to prevent the product's memory from filling up. When the memory is full, you can only
  • Epson ET-15000 | Users Guide - Page 223
    4. Select Transmission Log and select the fax job you want to check. Note: If you see a numbered icon above the icon on your product's LCD screen or the received fax light is flashing, received faxes have been temporarily saved to the product's memory. Parent topic: Faxing Printing Fax Reports You
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    Fax Report Options Select the fax report or list you want to print. Last Transmission Print a report on the previous fax that was sent or received through polling. You can use the Fax Settings > Transmission Report setting to print the report automatically. Fax Log View or print a report on recent
  • Epson ET-15000 | Users Guide - Page 225
    is expended could damage the product. Ink Safety Precautions Checking the Ink and Maintenance Box Levels Purchase Epson Ink and Maintenance Box Refilling the Ink Tanks Maintenance Box Replacement Ink Safety Precautions Ink Handling Precautions • Keep ink bottles and the ink tanks out of the reach of
  • Epson ET-15000 | Users Guide - Page 226
    the cap, and take measures to prevent ink from leaking when you transport the bottle. Ink Bottle and Ink Tank Information • To maintain optimum print head performance, some ink is consumed from all ink tanks during printing and when performing maintenance operations, such as cleaning the print head
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    will let you know when to refill an ink tank or replace the maintenance box. Checking the Ink Levels on Your Product Checking Maintenance Box Status on the LCD Screen Checking Ink and Maintenance Box Levels - Windows Checking Ink and Maintenance Box Levels - Mac Disabling Special Offers with Windows
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    3. Select Remaining capacity of Maintenance box. You see the remaining ink capacity of the maintenance box. 4. Press the home button again to exit the screen. Parent topic: Checking the Ink and Maintenance Box Levels Checking Ink and Maintenance Box Levels - Windows A low ink reminder appears if you
  • Epson ET-15000 | Users Guide - Page 229
    any ink tank or replace the maintenance box as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink level
  • Epson ET-15000 | Users Guide - Page 230
    Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this: 3. Refill any ink tank or replace the maintenance box as needed. Note: To update or
  • Epson ET-15000 | Users Guide - Page 231
    genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada
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    color Black Cyan Magenta Yellow Part number 502 502 502 502 Maintenance box part number: T04D100 Parent topic: Purchase Epson Ink and Maintenance Box Refilling the Ink Tanks Make sure you have a new ink bottle handy and have read the ink safety precautions before you begin. You can continue to use
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    2. Lift up the scanner unit. 3. Open the ink tank cover. 4. Read the filling ink precautions on the LCD screen and press Proceed. 233
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    after its cap is removed. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Keep the ink bottles out of the reach of
  • Epson ET-15000 | Users Guide - Page 235
    into the filling port and wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: Refer to the color-coded sticker on the ink tank unit to identify the color of each tank
  • Epson ET-15000 | Users Guide - Page 236
    , lift and reinsert the bottle. However, do not reinsert the ink bottle if the ink has reached the top line; otherwise ink may leak. 8. When the ink tank is full, remove the ink bottle and securely close it with the cap. Note: If any ink remains in the bottle, store the bottle upright for later use
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    . Note: The scanner unit must be closed completely before it can be opened again. 13. Follow the on-screen instructions to reset the ink level for the colors you refilled. Parent topic: Refilling Ink and Replacing the Maintenance Box Related concepts Purchase Epson Ink and Maintenance Box 237
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    Maintenance Box Replacement The maintenance box stores surplus ink that gets collected during printing or print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box. Note: When the maintenance box is full, you cannot print or clean
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    problem, you may need to run a Power Cleaning or clean the paper or print head path. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Checking the Number of Sheets Print Head Maintenance Adjusting Print Quality Related tasks Refilling the Ink Tanks Print Head Nozzle Check You can
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    panel on your product. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Nozzle Check. 240
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    You see a screen like this: 6. Select Print. The nozzle check pattern is printed. 241
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    O. • If there are gaps or the pattern is faint, select X. Follow the instructions on the screen to clean the print head. If you don't see any improvement after a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic: Print Head Nozzle Check Related tasks Cleaning the
  • Epson ET-15000 | Users Guide - Page 243
    on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Access the , Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Print Head
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    are gaps or the pattern is faint, clean the print head. If almost the entire pattern is missing, see the link below for instructions on performing a Power Cleaning. Parent topic: Print Head Nozzle Check Related tasks Cleaning the Print Head Using a Computer Utility Power Cleaning Using a Computer
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    Head Using a Computer Utility Parent topic: Print Head Maintenance Related tasks Refilling the Ink Tanks Cleaning the Print Head Using the Product Control Panel a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 245
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    the cleaning cycle is finished. When the cleaning cycle is finished, a nozzle check pattern prints automatically. Caution: Never turn off the product or open the printer cover during a cleaning cycle or you may not be able to print. 246
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    O. • If there are gaps or the pattern is faint, select X. Follow the instructions on the screen to clean the print head. If you don't see any improvement after a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic: Print Head Cleaning Related references Where to Get
  • Epson ET-15000 | Users Guide - Page 248
    the Ink Tanks Related topics Loading Paper Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in
  • Epson ET-15000 | Users Guide - Page 249
    You see a window like this: 5. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print. 6.
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    12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic: Print Head Cleaning Related references Where to Get Help Related tasks Refilling the
  • Epson ET-15000 | Users Guide - Page 251
    should run it only if necessary. Make sure each ink tank is at least one-third full before running a Power Cleaning, or it may damage the product. Caution: Power Cleaning may cause the maintenance box to reach its capacity sooner. When the maintenance box is full, you need to replace it to continue
  • Epson ET-15000 | Users Guide - Page 252
    Head Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Parent topic: Power Cleaning Related tasks Refilling the Ink Tanks Power Cleaning Using a Computer Utility You can run a Power Cleaning using a utility on your Windows or
  • Epson ET-15000 | Users Guide - Page 253
    You see a window like this: 5. Follow the on-screen instructions to run a Power Cleaning. 6. When Power Cleaning is finished . If quality still does not improve, contact Epson support. Parent topic: Power Cleaning Related tasks Refilling the Ink Tanks Print Head Alignment If your printouts become
  • Epson ET-15000 | Users Guide - Page 254
    extended. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select your printout contains horizontal banding. 7. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing
  • Epson ET-15000 | Users Guide - Page 255
    the paper guide roller to remove any excess ink. 1. Make sure there are no errors on the LCD screen. 2. Load plain paper in the product in this size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 3. Press the home button, if necessary. 4. Select Maintenance. 255
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    Cleaning. 6. Follow the on-screen instructions to clean the paper guide. 7. Repeat these steps as necessary until the paper comes out clean. Note: If the problem still cannot be cleared after cleaning the paper path, there may be ink residue on the inside of the printer. Turn off the product, open
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    not touch the white flat cable, translucent film, and ink tubes inside the product. You may damage the product. option that displays the number of sheets of paper that have fed through the product. Note: You can also view the number of sheets of paper fed through the product by printing a nozzle
  • Epson ET-15000 | Users Guide - Page 258
    . 3. Click the Maintenance tab. 4. Select Printer and Option Information. You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking
  • Epson ET-15000 | Users Guide - Page 259
    Counter - Mac You can check the number of sheets of paper that have fed through the product by checking the sheet counter. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
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    need to clean or transport your product. Cleaning Your Product Cleaning the Translucent Film Cleaning the Paper Rollers Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or
  • Epson ET-15000 | Users Guide - Page 261
    7. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 8. Close the document cover. 9. Open the ADF cover. 261
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    10. Use a soft, moist, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. Caution: Do not use a dry cloth to clean the rollers. 11. Open the ADF input tray. 262
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    topic: Cleaning and Transporting Your Product Cleaning the Translucent Film If the print quality has not improved after aligning the print head and cleaning the paper path, the translucent film inside the product may be smeared with
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    ¼ cup (59 ml) water containing 2 to 3 drops of mild dish detergent • A small flashlight Caution: Do not use any other liquid to clean the printer head path or you may damage your product. 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Open the scanner unit
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    5. Using the flashlight, check the translucent film shown here for ink smears. 1 Translucent film 2 Print head rail Caution: Do not touch the print head rail or you may not be able to print. Do not wipe off the grease on the rail. 265
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    dry the translucent film. 8. Repeat steps 6 and 7 as necessary to clean all ink smears. 9. When the translucent film is dry and free of any fibers, close Your Product Cleaning the Paper Rollers If you encounter repeated paper feed issues from the cassette, clean the paper rollers inside the product
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    4. Make sure the ink tank caps are securely closed. 5. Close the ink tank cover, the scanner unit, and the ADF cover. 6. Slide out the paper cassette and remove the paper. 267
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    7. Place the product on its side with the ink tank on the bottom. Warning: Be careful not to trap your fingers under the product. 8. Use a soft, moist cloth to clean the paper rollers, as shown. Rotate the rollers to clean them thoroughly. 9. Return the product to its normal position. Caution: Do
  • Epson ET-15000 | Users Guide - Page 269
    10. Replace the paper, slide in the paper cassette, and connect the power cord ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when transporting the ink bottles. • Do not put opened ink bottles in the box
  • Epson ET-15000 | Users Guide - Page 270
    1. Turn off the product. 2. Remove all the paper from the product. 3. Open the scanner unit and check to see if the print head is in the far right position (the home position). If
  • Epson ET-15000 | Users Guide - Page 271
    ; otherwise, you may damage your product. 5. Secure the print head to the case with tape. 6. Unplug the power cable. 7. Disconnect any connected cables. 8. Open the ink tank unit cover and make sure the ink tank caps are securely closed. 271
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    9. Close the ink tank cover until it clicks into place. 10. Close the scanner unit. 272
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    11. Close the ADF document support and the ADF output tray extension. Slide in the output tray, close the front cover, and lower the control panel. 12. Place the product in a
  • Epson ET-15000 | Users Guide - Page 274
    for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. • Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update
  • Epson ET-15000 | Users Guide - Page 275
    for details. Epson for support. Paper out in XX. Load paper in the cassette or rear paper feed slot. The printer's borderless The ink pad is near the end of its service life and the message will be printing ink pad is nearing displayed until the ink pad is replaced. Contact Epson for support. (To
  • Epson ET-15000 | Users Guide - Page 276
    guide. To use cloud services, update the root certificate from the Epson Web Config utility. Access your product's built-in Web Config utility and update the root certificate for your product. Check that the printer Make sure the printer port is selected correctly on the Port tab of the driver
  • Epson ET-15000 | Users Guide - Page 277
    Where to Get Help Related tasks Connecting a Telephone or Answering Machine Checking for Software Updates Related topics Loading Paper Solving Paper Problems Wi-Fi or Wired Networking Message Appears Prompting You to Reset Ink Levels If you see a message on the LCD screen prompting you to reset the
  • Epson ET-15000 | Users Guide - Page 278
    2. Load plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. 5. Select Print Head Nozzle Check. 6. Select Print. The nozzle check pattern is printed. 278
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    your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related
  • Epson ET-15000 | Users Guide - Page 280
    a confirmation screen. 5. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. Product Does Not Turn On or Off Noise After Filling the
  • Epson ET-15000 | Users Guide - Page 281
    charge improperly and use excess ink the next time you Epson for help. Parent topic: Solving Setup Problems Software Installation Problems If you have problems problems installing software, disconnect the cable and carefully follow the instructions printer and the correct port is shown in the printer
  • Epson ET-15000 | Users Guide - Page 282
    problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson Printer Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble your product near a microwave oven
  • Epson ET-15000 | Users Guide - Page 283
    name (SSID), follow the instructions that came with your product to enter your wireless network name manually. • If your router automatically selected Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check the Problems Related concepts Wi-Fi Direct Mode Setup 283
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    and messages on the report to help determine the cause of the problem. • Make sure your product is not connected to a guest network it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have service provider for instructions. 284
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    Problems Related concepts Uninstall Your Product Software Related topics Wi-Fi or Wired Networking Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer your internet service provider for instructions. Parent topic: Solving Network Problems Related concepts
  • Epson ET-15000 | Users Guide - Page 286
    product to a wired network using a router or access point that supports IEEE 802.3az (Energy Efficient Ethernet), the connection may become unstable and product. If problems still occur, other devices on the network may be causing them. Parent topic: Solving Network Problems Related tasks Printing a
  • Epson ET-15000 | Users Guide - Page 287
    , set the IP address manually. • Make sure your computer access point. Avoid placing your product near a microwave oven, cordless phone, service provider for instructions. • Try restarting your router following the instructions in your router documentation. Note: If you are reading these instructions
  • Epson ET-15000 | Users Guide - Page 288
    Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • If you are connecting the product via EpsonNet Setup and the Cannot Scan Over a Network If you have problems scanning over a network with Epson ScanSmart, try these solutions: • Make sure
  • Epson ET-15000 | Users Guide - Page 289
    be disabled. Follow the instructions in your router documentation to disable the privacy separator. Parent topic: Solving Network Problems Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart Starting a Scan Using the Epson Scan 2 Icon Solving Copying
  • Epson ET-15000 | Users Guide - Page 290
    Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Copies Have Incorrect or Faint size, or margins of your copies are incorrect, try these solutions: • When placing originals in the ADF, make sure the edge guides are against the edges of the paper
  • Epson ET-15000 | Users Guide - Page 291
    are supported by the ADF. • Make sure the originals are loaded correctly. • Make sure the document is not curled or creased. • Try cleaning the inside of the ADF. • Do not load originals above the arrow mark on the ADF edge guide. Parent topic: Solving Copying Problems Solving Paper Problems Check
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    when you print on both sides of the paper, try loading fewer sheets. • Make sure the paper size and paper type settings are correct for the paper source. • Clean the roller inside the printer to remove any dust on the paper path. • For best results, follow these guidelines: • Use new, smooth, high
  • Epson ET-15000 | Users Guide - Page 293
    product starts operating, it may cause an injury. Do not touch any protruding parts inside the product. 1. Cancel the print job, if necessary. 2. Open the paper tray (rear paper feed). 3. Press the buttons to release the rear cover and remove the cover from your product. 293
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    4. Carefully remove any jammed paper from inside the product. 5. Remove any jammed paper from the rear cover. 6. Press the buttons and reattach the rear cover. 294
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    7. Open the scanner unit as shown. Note: Make sure the document cover is closed before opening the scanner unit. 8. Carefully remove any jammed paper from inside the product. 295
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    the printer. 9. Close the scanner unit as shown. Note: You must close the scanner completely before opening it again. 10. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems
  • Epson ET-15000 | Users Guide - Page 297
    Jams in the Automatic Document Feeder If you have problems with paper jams in the automatic document feeder (ADF), follow the steps below or on ADF cover. Caution: Make sure you open the ADF cover before removing any jammed paper. Otherwise the product may be damaged. 4. Carefully remove any jammed
  • Epson ET-15000 | Users Guide - Page 298
    5. Open the ADF input tray. Caution: Make sure you open the ADF cover before opening the ADF input tray. Otherwise the ADF may be damaged. 6. Carefully remove any jammed paper from beneath the ADF input tray. 298
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    into place. 9. Reload your originals. Caution: Do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder. 10. Follow the prompts on the LCD screen to
  • Epson ET-15000 | Users Guide - Page 300
    Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. • If paper is wrinkled when it ejects, it may be
  • Epson ET-15000 | Users Guide - Page 301
    the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • In Windows, do one of the following to open the Epson Printer Connection Checker and follow the onscreen instructions to check the connection status: • Windows 10: Click
  • Epson ET-15000 | Users Guide - Page 302
    If necessary, increase your system's memory. • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off. • Clear space on your hard drive or run a defragmentation
  • Epson ET-15000 | Users Guide - Page 303
    Network 5 GHz. See your router documentation or contact your internet service provider for instructions. For the fastest printing, select the following settings in your product software: • Make sure the paper type setting matches the type of paper you loaded. • Turn on any high speed settings in
  • Epson ET-15000 | Users Guide - Page 304
    in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image
  • Epson ET-15000 | Users Guide - Page 305
    for multiple copies. Parent topic: Solving Page Layout and Content Problems Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are
  • Epson ET-15000 | Users Guide - Page 306
    and slide the edge guides against the edges of the paper. • Select the appropriate original size in the copy settings. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related references Copying
  • Epson ET-15000 | Users Guide - Page 307
    Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software. • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is
  • Epson ET-15000 | Users Guide - Page 308
    your paper size in your printing program. • Be sure to select the appropriate original size setting for your original in the copy settings. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related
  • Epson ET-15000 | Users Guide - Page 309
    Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual
  • Epson ET-15000 | Users Guide - Page 310
    correct direction and slide the edge guides to the edges of the paper. • If you continue to see horizontal or vertical bands or streaks in your printouts after cleaning and aligning the print head, you can finely tune the horizontal or vertical alignment in the Maintenance menu. • If you continue to
  • Epson ET-15000 | Users Guide - Page 311
    and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded. • If you are printing on letterhead paper, make sure the paper size setting matches the size of paper you loaded. If you select a paper size that is too large
  • Epson ET-15000 | Users Guide - Page 312
    Note: Power Cleaning consumes a lot of ink, so run this utility only if you Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper Specifications Compatible Epson Papers Settings - Mac Cleaning the Paper Guide Faint Printout or Printout
  • Epson ET-15000 | Users Guide - Page 313
    topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings - Control Panel Related tasks Cleaning the Paper Guide Refilling the Ink Tanks Related topics Loading Paper Grainy Printout If your
  • Epson ET-15000 | Users Guide - Page 314
    acceptable quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle • Make sure the paper type setting matches the paper you loaded. • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software. • If you
  • Epson ET-15000 | Users Guide - Page 315
    management system to get as close as possible. Try using the color management options in your printer software. • Try turning off the PhotoEnhance setting in Windows. • For best results, use genuine Epson paper. • If you have not used the product for a long time, run the Power Cleaning utility. Note
  • Epson ET-15000 | Users Guide - Page 316
    stops if the total data size reaches the limit. Parent topic: Solving Scanning Problems Related concepts Uninstall Your with the ADF, check that the document cover and ADF cover are closed. • Make sure Epson Scan 2 is selected as your scanning program. • Make sure your computer is not running
  • Epson ET-15000 | Users Guide - Page 317
    do, uninstall both versions and install one version. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. Parent topic: Solving Scanning Problems Related topics Starting a Scan Scanning Speed is Slow If scanning speed is slow, try these solutions: • Lower
  • Epson ET-15000 | Users Guide - Page 318
    • If you registered the shared folder path to your product's control panel contact list or entered the path manually to scan, make sure you used the correct path. • Make sure the network folder does not already contain a file of the same name. If so,
  • Epson ET-15000 | Users Guide - Page 319
    administrator for instructions. Parent topic: Solving Scanning Problems Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility
  • Epson ET-15000 | Users Guide - Page 320
    cover with too much force. Parent topic: Solving Scanned Image Quality Problems Line of Dots Appears in All Scanned Images If a line of on the cloth, if necessary. Paper towels are not recommended. If you are scanning from the ADF, make sure the ADF edge guides fit against the loaded originals. You
  • Epson ET-15000 | Users Guide - Page 321
    Place a piece of black paper on the back of the original and scan it again. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and computer monitor because printers and monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use CMYK
  • Epson ET-15000 | Users Guide - Page 322
    warped original, cover its edges with paper to block external light as you scan it. Parent topic: Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image scanner glass slightly. In the Epson Scan 2 or Epson ScanSmart settings, set the Edge Fill setting to None. Parent
  • Epson ET-15000 | Users Guide - Page 323
    Sent Fax is Received in an Incorrect Size Received Fax is Not Printed Parent topic: Solving Problems Related tasks Setting Up the Fax Utility computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working. • Make sure paper is loaded correctly
  • Epson ET-15000 | Users Guide - Page 324
    panel or fax software to help diagnose the problem. • Verify that the telephone wall jack Make sure you installed the FAX driver for your product and that it trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes. • If you have subscribed to a call forwarding service
  • Epson ET-15000 | Users Guide - Page 325
    connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel. • If you cannot receive A3-size faxes, make sure you selected the correct paper size setting for the paper source containing the A3-size paper. Also, be sure to enable the paper source to receive faxes
  • Epson ET-15000 | Users Guide - Page 326
    Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Receiving Faxes Manually Fax Memory Full Error Appears product cannot print a received fax due to a product error, such as a paper jam, the memory full error may appear. Clear any product errors, then ask
  • Epson ET-15000 | Users Guide - Page 327
    ECM) setting. Parent topic: Solving Faxing Problems Related references Basic Settings - Fax Fax size document, make sure the recipient's fax machine supports the paper size. If the message OK (Reduced Size) appears in the fax transmission report, the recipient's fax machine does not support A3-size
  • Epson ET-15000 | Users Guide - Page 328
    cannot print received faxes if an error has occurred with the product, such as a paper jam. • If the product has been set to save received faxes in the instructions for your operating system. Uninstalling Product Software - Windows Uninstalling Product Software - Mac Parent topic: Solving Problems
  • Epson ET-15000 | Users Guide - Page 329
    your product, then click EPSON Printer Software Uninstall. Note: If you see a User Account Control window, click Yes or Continue. In the next window, select your product and click OK. Then follow any on-screen instructions. 5. Do one of the following to uninstall Epson Event Manager, then follow
  • Epson ET-15000 | Users Guide - Page 330
    . Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with
  • Epson ET-15000 | Users Guide - Page 331
    ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems
  • Epson ET-15000 | Users Guide - Page 332
    site (Canada) for information on how to return your Epson products for proper disposal. Windows System Requirements Mac System Requirements Paper Specifications Printable Area Specifications Automatic Document Feeder (ADF) Specifications Scanning Specifications Fax Specifications Ink Specifications
  • Epson ET-15000 | Users Guide - Page 333
    2003 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System
  • Epson ET-15000 | Users Guide - Page 334
    may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Single-sheets Size A3 (11.7 × 16.5 inches [297 × 420 mm]) A3+ (13 × 19 inches
  • Epson ET-15000 | Users Guide - Page 335
    : Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Plain paper: 17 lb (64 g/m2) to 24 lb (90 g/m2) Envelopes Size Paper types Weight No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Plain bond paper 20 lb (75
  • Epson ET-15000 | Users Guide - Page 336
    Single sheets - borders 1 Top/bottom/left/right margins: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.61 inches (41 mm) minimum 3 Reduced print quality area/bottom: 1.46 inches (37 mm) minimum Borderless 1 Reduced print quality area/top: 1.73 inches (44 mm) 2 Reduced print quality
  • Epson ET-15000 | Users Guide - Page 337
    61 inches (41 mm) minimum Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications Paper size Paper type Paper weight Sheet feeding capacity US letter, legal, A4, or 8.5 × 13 inch (216 × 330 mm) size Plain paper 17 lb (64 g/m2) to 25 lb (95 g/m2) Total thickness: 0.15
  • Epson ET-15000 | Users Guide - Page 338
    Photoelectric device Effective pixels Document size Scanning resolution Output resolution Image data Light source CIS 10200 bit per pixel external LED Parent topic: Technical Specifications Fax Specifications Fax type Supported lines Speed Walk-up black-and-white and color fax capability (ITU-T
  • Epson ET-15000 | Users Guide - Page 339
    RJ-11 Telephone set connection Parent topic: Technical Specifications Ink Specifications Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. The included ink bottle must be used for printer setup and is not for resale. The
  • Epson ET-15000 | Users Guide - Page 340
    is usable after approximately 2 hours at 77 °F (25 °C) Parent topic: Technical Specifications Related references Ink Bottle and Maintenance Box Part Numbers Dimension Specifications Height Width Depth Weight (without ink and power cord) Stored: 9.6 inches (245 mm) Printing: 14.3 inches (363 mm
  • Epson ET-15000 | Users Guide - Page 341
    modes IEEE 802.11 b/g/n; IEEE 802.11n is available only for the HT20 2.4 GHz 20 dBm (EIRP) Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b Note: Wi-Fi Direct Simple AP mode available even if you connect the product to an Ethernet network. 341
  • Epson ET-15000 | Users Guide - Page 342
    Connector WPA2-PSK (AES); complies with WPA2 with support for WPA/WPA2 Personal; Wi-Fi Direct supports only WPA2-PSK (AES) security WEP (64/128 Wired Network Connection Becomes Unstable Safety and Approvals Specifications United States Canada Safety: UL60950-1 EMC: FCC part 15 Subpart B Class B
  • Epson ET-15000 | Users Guide - Page 343
    Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
  • Epson ET-15000 | Users Guide - Page 344
    Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions local safety standard. • Place the product near a wall outlet where the plug can
  • Epson ET-15000 | Users Guide - Page 345
    Leave enough space in front of the product for the paper to be fully ejected. • Avoid locations that are the product outdoors. • Do not place the product near excessive heat sources or in direct sunlight. • . • Do not touch the flat white cable or ink tubes inside the product. • Do not move the
  • Epson ET-15000 | Users Guide - Page 346
    service or disassemble the product yourself. • Unplug the product and refer servicing to qualified service down; otherwise, ink may leak. Parent topic: Important Safety Instructions LCD Screen Safety Instructions • Use only to remove the broken pieces; contact Epson for support. • Do not subject your
  • Epson ET-15000 | Users Guide - Page 347
    Instructions When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson product near . Applicable certification jack Universal Service Order Codes ("USOC") for
  • Epson ET-15000 | Users Guide - Page 348
    service. If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble the link below for instructions on entering fax header information. 348
  • Epson ET-15000 | Users Guide - Page 349
    sources and that this is a major nationwide problem. This equipment has been tested and found and used in accordance with the instructions, may cause harmful interference to radio techniques applicables d'Innovation, Sciences et Développement économique Canada. L'indice d'équivalence de la
  • Epson ET-15000 | Users Guide - Page 350
    , CA 90806 (the "Epson Address"). The Dispute Notice to you will be sent to the most recent address Epson has in its records for you. For this reason, it is important to notify us if your address changes by emailing us at [email protected] or writing us at the Epson Address above. Notice
  • Epson ET-15000 | Users Guide - Page 351
    in that court. 1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN class or representative basis (the "JAMS Rules"), available at http://www.jamsadr.com or by calling 1-800-352-5267, and under the rules set forth
  • Epson ET-15000 | Users Guide - Page 352
    You can find a copy of a Demand for Arbitration at http://www.jamsadr.com ("Demand for Arbitration"). (ii) Send three copies of the Demand for Arbitration, , installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing
  • Epson ET-15000 | Users Guide - Page 353
    and void. Parent topic: Notices Trademarks EPSON® is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson ConnectTM is a trademark of Seiko Epson Corporation. Epson StoreSM is a service mark of Epson America, Inc. Epson iPrintTM and Remote PrintTM are trademarks of
  • Epson ET-15000 | Users Guide - Page 354
    or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than
  • Epson ET-15000 | Users Guide - Page 355
    people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards
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ET-15000 User's Guide