Section |
Page |
Contents |
3 |
Enterprise activation |
5 |
About enterprise activation |
5 |
Activate the handheld over the wireless network |
5 |
Phone |
7 |
Find your phone number |
7 |
Make a call |
7 |
Make an emergency call |
7 |
Use speed dial |
7 |
Check your voice mail |
8 |
Answer a call |
8 |
Mute a call or place a call on hold |
8 |
Adjust the phone volume |
8 |
Turn the speaker on and off |
8 |
Phone features |
8 |
Dial using letters |
8 |
Make a conference call |
9 |
Manage contacts during a conference call |
9 |
Assign a speed dial number |
9 |
Assign speed dial to a contact in your address book |
9 |
Change speed dial assignments |
9 |
Log calls |
9 |
Use call logs |
10 |
Block calls |
10 |
Change the call block password |
10 |
Forward calls |
10 |
Add a call forwarding phone number |
11 |
Delete call forwarding phone numbers |
11 |
Set call waiting |
11 |
About smart dialing |
11 |
Set default country and area codes |
11 |
Set corporate extension dialing |
11 |
Set voice mail options |
12 |
About TTY |
12 |
Set the TTY option |
12 |
About default call volume |
12 |
Set the default call volume |
12 |
About fixed dialing |
12 |
Use fixed dialing |
12 |
Add a contact to the FDN list |
13 |
Change fixed dialing entries |
13 |
Reset call timers |
13 |
Email messages |
15 |
Open a message |
15 |
Send a message |
15 |
Save draft messages |
15 |
Add contacts to a message |
15 |
Set the importance level |
15 |
Change sent messages |
16 |
Manage messages |
16 |
File messages |
16 |
View filed messages |
16 |
Delete multiple messages at one time |
16 |
Mark a message as opened or unopened |
16 |
Save a copy of messages sent from the handheld |
17 |
About auto signatures |
17 |
Add an auto signature |
17 |
About out of office reply |
17 |
Set an out of office reply |
17 |
About filters |
17 |
Create a filter |
18 |
Use filters |
18 |
Create a filter quickly |
18 |
About folder redirection |
18 |
Set folder redirection |
18 |
PIN messages |
21 |
About PIN messages |
21 |
Find your PIN |
21 |
Send a PIN message |
21 |
SMS messages |
23 |
About SMS messages |
23 |
Find your SMS number |
23 |
Type an SMS number |
23 |
Open an SMS message |
23 |
Send an SMS message |
23 |
Manage messages |
24 |
Resend an SMS message |
24 |
About cell broadcast messages |
24 |
Enable cell broadcast messages |
24 |
Manage cell broadcast channels |
24 |
MMS messages |
25 |
About MMS messages |
25 |
Find your MMS number |
25 |
Open an MMS message |
25 |
Send an MMS message |
25 |
Send an MMS message from the browser or pictures list |
26 |
Manage vCalendar attachments |
26 |
Manage MMS messages |
26 |
Search |
27 |
About search |
27 |
Search the messages list |
27 |
Use saved searches |
27 |
Search for a specific contact |
27 |
Search for a subject |
27 |
Search the handheld |
27 |
Attachments |
29 |
About attachments |
29 |
Use address book attachments |
29 |
View information about an attachment |
29 |
Open a file attachment |
29 |
Navigate attachments |
29 |
Preview a table in an attachment |
30 |
Navigate spreadsheet attachments |
30 |
Navigate image attachments |
30 |
Synchronizing data |
31 |
About email reconciliation |
31 |
Set wireless email reconciliation |
31 |
Reconcile deleted messages |
31 |
About PIM synchronization |
31 |
Set wireless PIM synchronization |
32 |
Backing up and restoring handheld data |
33 |
About backing up handheld data |
33 |
About restoring handheld data |
33 |
Typing |
35 |
Type text |
35 |
Cut or copy text |
35 |
Paste text |
35 |
Use AutoText |
35 |
Create an AutoText entry |
35 |
Change AutoText entries |
36 |
About the custom word list |
36 |
Add an entry to the custom word list |
36 |
Change custom word list entries |
36 |
Clear the custom word list |
36 |
Set the cursor speed |
36 |
Typing - frequently asked questions |
36 |
Can I turn off address book name recognition when I type? |
37 |
Can I change the order of items that appear in the list when I type? |
37 |
How do I type a word that my handheld does not recognize? |
37 |
Can I change the input method for my handheld? |
37 |
What is the Insert Macro menu item? |
37 |
How do I undo an AutoText change? |
37 |
Browser |
39 |
About the browser |
39 |
Go to a web page |
39 |
Use the browser |
39 |
View images |
40 |
Copy a link, image, or web page address |
40 |
Send a link or image in a message |
40 |
Save an image |
41 |
Manage saved images |
41 |
Save web page requests |
41 |
Create a bookmark |
41 |
Change bookmarks |
41 |
Organize bookmarks into folders |
41 |
Clear the browser caches |
41 |
About TLS |
41 |
About WTLS |
42 |
Downloading |
43 |
Download an application |
43 |
Manage applications |
43 |
Download a ring tone |
43 |
About browser push |
43 |
Enable browser push |
44 |
Downloading - frequently asked questions |
44 |
Why can’t I load a new program onto my handheld? |
44 |
Why did a new program appear on my handheld? |
44 |
Can I listen to a ring tone before I download it? |
44 |
Contacts |
45 |
Add a contact |
45 |
Manage contacts |
45 |
Create a mailing list |
45 |
Manage mailing lists |
45 |
About categories |
45 |
Create a category |
46 |
Apply categories to contacts |
46 |
View contacts by category |
46 |
Delete categories |
46 |
Add a pause or wait |
46 |
About remote address book search |
46 |
Add contacts from your company address book |
46 |
Manage remote address book search results |
47 |
Calendar |
49 |
About the calendar |
49 |
Change the calendar view |
49 |
Use the calendar |
49 |
Schedule an appointment |
49 |
Schedule an appointment quickly |
49 |
Change the default reminder time |
50 |
Schedule a meeting |
50 |
Manage appointments and meetings |
50 |
Respond to meeting invitations |
50 |
Change meeting participants |
51 |
Tasks |
53 |
Create a task |
53 |
Use tasks |
53 |
Change task status |
53 |
About categories |
53 |
Create a category |
53 |
Apply categories to tasks |
54 |
View tasks by category |
54 |
Delete categories |
54 |
Tasks - frequently asked questions |
54 |
Memos |
55 |
Write a memo |
55 |
Use memos |
55 |
About categories |
55 |
Create a category |
55 |
Apply categories to memos |
55 |
View memos by category |
55 |
Delete categories |
55 |
Memos - frequently asked questions |
55 |
Alarm |
57 |
Set the alarm |
57 |
Set the alarm volume |
57 |
Silence the alarm |
57 |
Turn off the alarm |
57 |
Alarm - frequently asked questions |
57 |
Why didn’t my alarm notify me on a Saturday or Sunday? |
57 |
Can I set a snooze feature for my alarm? |
57 |
Calculator |
59 |
Use the calculator memory |
59 |
Copy and paste a calculation |
59 |
Convert measurements |
59 |
Bluetooth® |
61 |
About Bluetooth® |
61 |
Turn the Bluetooth® radio on and off |
61 |
About Bluetooth® pairings |
61 |
Pair with another Bluetooth® device |
61 |
Manage paired devices |
61 |
Set handheld Bluetooth® identification |
62 |
Use Bluetooth® wireless technology during a call |
62 |
Date and time |
63 |
Set the date and time |
63 |
Why is the time on my handheld incorrect? |
63 |
Profiles |
65 |
Set profiles |
65 |
Create a notification profile |
65 |
Use notification profiles |
65 |
Manage downloaded ring tones |
65 |
Silence your handheld |
65 |
What is the escalating volume level? |
66 |
Screen display |
67 |
Use the handheld in the dark |
67 |
Set the Home screen background image |
67 |
Set the font |
67 |
Apply a theme to your handheld |
67 |
Delete themes |
68 |
Language |
69 |
Set the display language |
69 |
Set the input language |
69 |
Add or remove a display language |
69 |
Power and battery |
71 |
About power off and reminders |
71 |
Turn the handheld on and off automatically |
71 |
Check the battery level |
71 |
Extend battery life |
71 |
Reset the handheld |
71 |
Network coverage |
73 |
Turn the wireless radio on and off |
73 |
About the preferred network list |
73 |
Add a network to the preferred network list |
73 |
Scan for a network to add to the preferred network list |
74 |
Manage the preferred network list |
74 |
Network coverage - frequently asked questions |
74 |
How do I select a network when traveling? |
74 |
How do I register my handheld with the network? |
74 |
How do I change the order of the networks in the preferred network list? |
75 |
SIM card |
77 |
About the SIM card phone book |
77 |
Add a SIM card contact |
77 |
Add SIM card contacts to your address book |
77 |
Manage SIM card contacts |
77 |
Leave SMS messages on the SIM card |
77 |
Set SIM card security |
78 |
Change the SIM card PIN code |
78 |
Security |
79 |
About the handheld password |
79 |
Type passwords |
79 |
Set a handheld password |
79 |
Change the handheld password |
79 |
Disable the handheld password |
80 |
Lock the handheld |
80 |
About keyboard lock |
80 |
Lock the keyboard |
80 |
About content protection and compression |
80 |
Protect your handheld content |
80 |
Reduce handheld content size |
81 |
About encryption keys |
81 |
Regenerate encryption keys |
81 |
About the password keeper |
81 |
Store a password |
81 |
Create a random password |
82 |
Use the password keeper |
82 |
Copy a password |
82 |
About security self tests |
82 |
Verify security software |
82 |
About firewall settings |
82 |
Prevent third-party applications from transmitting data |
82 |
Clear the handheld |
83 |
Set owner information |
83 |
BrickBreaker |
85 |
Play BrickBreaker |
85 |
How do I set the speed of the paddle? |
85 |
How do I set the paddle to accelerate as I roll the trackwheel? |
85 |
Service books |
87 |
About service books |
87 |
Receive new service books |
87 |
Accept a new service book |
87 |
Manage service books |
87 |
Restore a deleted service book |
87 |
Frequently asked questions |
89 |
Why are some of the features described not available on my handheld? |
89 |
What software version do I have on my handheld? |
89 |
Why is there a flashing light on my handheld? |
89 |
Why does my handheld screen turn off? |
90 |
Phone - frequently asked questions |
91 |
Why can I not make calls? |
91 |
Why am I no longer receiving calls? |
91 |
How do I hide my handheld phone number from a contact when making a call? |
91 |
Can I use the phone when the handheld or keyboard is locked? |
91 |
How do I format conference call numbers in my messages? |
91 |
Can I block calls? |
92 |
Can I use call forwarding? |
92 |
How do I edit the phone number to which my calls are forwarded? |
92 |
Can I use call waiting? |
92 |
Can I use FDN mode on my handheld? |
92 |
Can I use a TTY device with my handheld? |
92 |
Can I set the phone to display frequently called numbers? |
92 |
How do I stop my handheld from answering or ending calls automatically? |
93 |
Can I change how my phone number appears in the phone? |
93 |
Email and PIN messages - frequently asked questions |
95 |
Why can’t I send messages? |
95 |
Why can’t I receive messages? |
95 |
Why is the menu option to send a message not available? |
96 |
Why does the letter D appear beside sent PIN messages? |
96 |
Can I stop a message from being sent? |
96 |
Why are some messages already on my handheld? |
96 |
How do I create and use links in messages? |
96 |
Why is “More available” appearing at the end of my message? |
96 |
Can I file messages? |
96 |
Why can’t I see a new message in the messages list even though I received notification? |
97 |
Why is there a different icon beside some items in the messages list? |
97 |
How do I show more of a subject line for my messages? |
97 |
How do I identify received PIN messages as high priority? |
97 |
Can I remove the prompt that appears before I delete messages? |
97 |
Why were some of my messages deleted from the handheld? |
97 |
How do I change how long messages remain in the messages list? |
97 |
How do I restrict the types of email messages that are sent to my handheld? |
98 |
How do I create a generic filter? |
98 |
Why are some messages sent to my handheld even though I have created a filter? |
98 |
Why can’t I specify some folders from which email messages are redirected? |
98 |
How do I make changes to the folders on my handheld? |
98 |
How do I stop email messages from being sent to my handheld? |
98 |
SMS messages - frequently asked questions |
99 |
Why can’t I send SMS messages? |
99 |
Can I verify that my SMS message has reached its recipients? |
99 |
How do I display more items in an SMS message thread? |
99 |
Can I set how SMS messages display? |
99 |
Why were some of my messages deleted from the handheld? |
100 |
Why aren’t all of the SMS options described appearing on my handheld? |
100 |
What are the Validity Period, Sent As, and Network to Send Over fields in the SMS options? |
100 |
MMS messages - frequently asked questions |
101 |
Can I send and receive MMS messages? |
101 |
Can I set whether I receive MMS messages? |
101 |
Can I filter unwanted MMS messages? |
101 |
Can I configure notification for MMS messages? |
101 |
Attachments - frequently asked questions |
103 |
Can I view file attachments on my handheld? |
103 |
Why are some file attachment features not available on my handheld? |
103 |
How do I view password-protected file attachments? |
104 |
How do I view information about attached files? |
104 |
Can I set the amount of memory that my handheld uses for file attachments? |
104 |
How do I change how file attachments are displayed? |
104 |
How do I view cell contents in spreadsheet attachments? |
104 |
Why is “More available” appearing at the end of my file attachment? |
104 |
How do I search for text within a file attachment? |
104 |
What does skipped content mean? |
105 |
Can I see tracked changes in document attachments? |
105 |
Synchronization - frequently asked questions |
107 |
Can I reconcile email messages over the wireless network? |
107 |
Can I synchronize PIM items over the wireless network? |
107 |
How do I handle conflicts between my handheld and mailbox? |
107 |
Why are some of my email messages not reconciling over the wireless network? |
108 |
Can I reconcile with my personal folders? |
108 |
Can I remotely empty the deleted messages folder on my computer? |
108 |
Browser - frequently asked questions |
109 |
Why are there no browsers available on my handheld? |
109 |
Can I use the BlackBerry Browser? |
109 |
How do I change the browser home page? |
109 |
How do I change the type of content that the browser accepts? |
110 |
How do I select images and text on a web page? |
110 |
Can I override the character set encoding of web pages? |
110 |
What is the Available Offline check box that appears when I’m adding a bookmark? |
110 |
Can I view web pages that contain JavaScript or animated graphics? |
110 |
Why did the web page form not submit? |
110 |
How do I use the browser queue? |
110 |
How do I control when scripts are run on my handheld? |
111 |
How do I change which browser opens when I click a link in an open message? |
111 |
On my browser home page, when I hold the Escape button, the application closes. Can I change this? |
111 |
What options can I set for WAP Browser security? |
111 |
What options can I set for BlackBerry Browser security? |
111 |
Contacts - frequently asked questions |
113 |
How do I add multiple contacts with the same name to my contact list? |
113 |
Can I change how my contacts, tasks, or memos are displayed? |
113 |
What are the User 1, User 2, User 3, and User 4 fields on the New Address screen? |
113 |
Can I clear all the categories that apply to a contact, task, or memo? |
113 |
Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos? |
113 |
How do I know how many contacts, calendar entries, tasks, or memos I have saved? |
113 |
Calendar - frequently asked questions |
115 |
Are there any restrictions for using the calendar with Lotus Notes®? |
115 |
How do I expand the number of hours that are shown in the calendar? |
115 |
How do I change the day of the week that is shown first when viewing the calendar in Week view? |
115 |
How do I scroll through the calendar in each view? |
115 |
How do I change how long appointments remain in the handheld calendar? |
115 |
Bluetooth® - frequently asked questions |
117 |
How do I connect my handheld with another Bluetooth® device? |
117 |
How do I know when my handheld Bluetooth® radio is on? |
117 |
What if I can’t type a passkey on the Bluetooth® device I want to pair with? |
117 |
Why does my list of paired devices not appear? |
117 |
Can I connect to devices without being prompted? |
117 |
Can I prevent devices from discovering my handheld when it is within range? |
117 |
Security - frequently asked questions |
119 |
What does the Verifying Security Software dialog box mean when I restart my handheld? |
119 |
How do I restore my handheld after clearing it? |
119 |
How do I reduce the size of data stored on my handheld? |
119 |
How do I prevent passwords from accidentally being copied to the clipboard? |
119 |
How do I specify the criteria for randomly generated passwords? |
119 |
Why do additional security features appear in the handheld options? |
119 |
How do I prevent passwords from appearing on the screen in the password keeper? |
119 |
Tips |
121 |
Home screen |
121 |
Searching |
121 |
Options and fields |
121 |
Navigating screens |
122 |
Typing |
122 |
Editing text |
123 |
Messages |
123 |
Attachments |
123 |
Phone |
124 |
Browser |
124 |
Calendar |
124 |
Calculator |
125 |
Legal notice |
127 |