2009 Mercedes CLS-Class Owner's Manual - Page 191

Controls in detail Useful features The indicator lamp in the respective button flashes until the call is concluded. Emergency calls can only be terminated by a Response Center or Customer Assistance Center representative. All other calls can be terminated by pressing button t on the multifunction steering wheel or the respective button for ending a telephone call on the COMAND system headunit. The Response Center can transmit destination data to the COMAND system during the connection with the Roadside Assistance or Customer Assistance Center. The transmitted data can contain address details for a Mercedes-Benz Center or POIs. Route guidance A prompt appears for confirmation if route guidance to the address is to be started. X X X Contact the Mercedes-Benz Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada). You will be asked to provide your password. Then return to your vehicle at the time arranged with the Response Center and pull the trunk recessed handle for a minimum of 20 seconds until the SOS button is flashing. The message Connecting Call appears in the multifunction display. X i When a Tele Aid call has been initiated, the COMAND system audio is muted. The mobile phone is no longer connected to the headunit. If you must use this phone, we recommend that you use it only with the vehicle at a standstill in a safe location. Destination Download to the COMAND system i The components and operating principles of the COMAND system can be found in the separate COMAND operating instructions. Destination Download allows you access to a database of over 10,000,000 points of interest (POIs) that can be downloaded to your vehicle's navigation system. If you know the destination the address can be downloaded, or can be provided with points of interests near your location. Select Yes using button ( or &. Press button C to confirm. The system starts the route calculation and subsequently the route guidance to the defined address. i If you select No, you can save the address in your address book. i The destination download feature is available if the relevant mobile phone network is available and data connection is possible. Remote door unlock In case you have locked your vehicle unintentionally (e.g. SmartKey inside vehicle), and the reserve SmartKey is not available: As an alternative, you may unlock the vehicle via Internet in the "My Tele Aid" section of "Owner's Online", using your ID and password (USA only). The Response Center will then unlock your vehicle with the remote door unlocking feature. i The remote door unlock feature is available if the relevant cellular phone network is available. The SOS button will flash and the message Connecting Call will appear in the multifunction display to indicate receipt of the door unlock command. Z 189