2009 Mercedes CLS-Class Owner's Manual - Page 187

Controls in detail Useful features Tele Aid ! In order to activate the Tele Aid system, a subscriber agreement must be completed. To ensure your system is activated and operational, please press the ¡ button to perform the acquaintance call. Failure to complete either of these steps may result in a system that is not activated. If you have any questions regarding activation, please call the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada). Shortly after the completion of your Tele Aid acquaintance call, you will receive a user ID and password in the mail. You may use this password to access the Tele Aid section in "Owner's Online" at mbusa.com (USA only). The "My Tele Aid" section will give you access to account information, remote door unlock and more. The Tele Aid system is available if Rit has been activated and is operational. Activation requires a subscription for monitoring services, connection and cellular air time. Rvehicle Rthe battery power is available relevant cellular phone network and GPS signals are available and pass the information on to the Response Center. either of these signals are unavailable, the Tele Aid system may not function and if this occurs, assistance must be summoned by other means. To adjust the speaker volume during a Tele Aid call do the following: X i Location of the vehicle on a map is only possible if the vehicle is able to receive signals from the GPS satellite network and pass the information on to the Response Center. The Tele Aid system (Telematic Alarm Identification on Demand) The Tele Aid system consists of three types of response: RAutomatic RRoadside Press button æ or ç on the multifunction steering wheel. Use the adjustment button on your COMAND system headunit. or X System self-test The system performs a self-test after you have switched on the ignition. and manual emergency Assistance RInformation The Tele Aid system is operational providing that the vehicle's battery is charged, properly connected, not damaged, and cellular and GPS coverage is available. The Tele Aid system utilizes the cellular network for communication and the GPS (Global Positioning System) satellites for vehicle location. If G Warning! If the indicator lamps in the SOS button, in the Roadside Assistance button p and/ or in the Information button ¡ remain illuminated constantly in red and/or the message Tele Aid Inoperative is displayed in the multifunction display after the system self-test, a malfunction in the system has been detected. If a malfunction is indicated as outlined above, the system may not operate as Z 185