Sharp BP-50M31 Operating Manual - Page 990

TROUBLESHOOTING►GENERAL PROBLEMS Check Are you using paper that is not within the specifications? Are the bypass tray guides adjusted to the width of the paper? Is the bypass tray extension guide pulled out? Is the bypass feed roller dirty? Is A5/A6 (5-1/2" x 8-1/2") size paper loaded? Is the paper size specified? Did you add paper to the tray? Are you using punched paper? Are you using label sheets that cannot be used? Remove the paper, turn it over, and reload it. Using a different paper type may solve the problem. Did you load an envelope?  Solution ■ Use SHARP-recommended paper. Using paper that is for other models or special paper that is not supported may result in misfeeds, creases, or smudges.  - "SUPPLIES" in Start Guide For paper that is prohibited or not recommended, see IMPORTANT POINTS ABOUT PAPER (page 1-11). ■ Adjust the bypass tray guides to the width of the paper so that they slightly contact the sides of the paper. LOADING PAPER INTO THE BYPASS TRAY (page 1-21) ■ When loading large-size paper, pull out the extension guide. LOADING PAPER INTO THE BYPASS TRAY (page 1-21) ■ Clean the surface of the bypass feed roller. CLEANING THE BYPASS FEED ROLLER (page 1-68) ■ When loading A5/A6 (5-1/2" x 8-1/2") size paper, place the paper in the horizontal (A5R/A6R (5-1/2" x 8-1/2"R)) orientation. (For A5, Tray 1 or the bypass tray can be set in portrait orientation (A5).) ■ If you are using a non-standard size, be sure to specify the paper size. If the size of paper loaded into a tray was changed, be sure to check the paper size setting.  "Settings" → [System Settings] → [Common Settings] → [Paper Settings] → [Paper Tray Settings] → [Tray Registration] ■ When adding paper, remove any paper remaining in the bypass tray, combine it with the paper to be added, and reload as a single stack. If paper is added without removing the remaining paper, a misfeed may occur. Do not add paper other than the bypass tray. ■ When using punched paper, set the paper type to punched.  "Settings" → [System Settings] → [Common Settings] → [Paper Settings] → [Paper Tray Settings] → [Tray Registration] ■ Labels without a carrier sheet may stick to the transfer surface and cause a misfeed. ■ This may improve some states of paper curling.LOADING PAPER (page 1-11) ■ Do not load envelopes except tray1 and the bypass tray. ■ When loading envelopes in tray 1, do not exceed the indicator line. ■ Set the paper type to "Envelope", and for the paper size, specify the paper size you set. PAPER DOES NOT FEED FROM THE PAPER TRAY Check Is the paper loaded correctly into the paper tray?  Solution ■ Set the guides to the size of the paper. Reload the paper. Load no more than the maximum number of sheets and do not exceed the indicator line. LOADING PAPER (page 1-11) 10-11