Sennheiser MOMENTUM Free M2 IEBT SW - Page 30

Troubleshooting Troubleshooting Problem Possible cause Possible solution Page Headphones cannot be switched on No audio signal Headphones cannot connect Headphones do not respond to any button press Battery is empty Charge the 13 headphones. Headphones are not paired with your device Volume too low Headphones are switched off Smartphone is switched off Bluetooth is deactivated on your smartphone Function of the headphones is faulty Check if the 14 headphones are paired. If necessary, pair the headphones with your device again. Increase the volume. 18 Switch the headphones 17 on. Switch your smartphone on. Activate Bluetooth on your smartphone. Clear the pairing 29 settings from the headphones, and pair again. If you encounter a problem that is not listed in the table, or if the solutions provided do not work, please contact an authorized Sennheiser service partner for assistance. To find a Sennheiser service partner in your country, visit www.sennheiser.com. 28 | M2 IEBT SW