Samsung MultiXpress SL-K3250 User Guide - Page 374

Solving other problems The following chart lists some trouble conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, contact a service representative. Other problems include: • See "Display screen problem" on page 374. • See "Paper feeding problems" on page 374. • See "Printing problems" on page 375. • See "Printing quality problems" on page 378. • See "Copying problems" on page 383. • See "Scanning problems" on page 384. • See "Fax problems (optional)" on page 385. • See "Operating system problems" on page 386. 14 Display screen problem Condition Suggested solutions The display screen does • Adjusts the brightness of the display screen. not show anything. • Turn the machine off and then back on. If the problem persists, please call for service. 15 Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam (see "Clearing paper jams" on page 332). Paper sticks together. • Check the maximum paper capacity of the tray (see "Print media specifications" on page 393). • Make sure that you are using the correct type of paper (see "Print media specifications" on page 393). • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Try a fresh ream of paper. Multiple sheets of paper do not feed. • Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight. • If multiple sheets have caused a paper jam, clear the paper jam (see "Clearing paper jams" on page 332). 15. Troubleshooting 374