Samsung MultiXpress SL-K3250 User Guide - Page 361

Understanding display messages Messages appear on the control panel display to indicate the machine's status or errors. Refer to the tables below to understand the messages' and their meaning, and correct the problem, if necessary. 9 Paper Jam-related messages • You can resolve the error with the guideline from the computer's Printing Status program window (see "Using Samsung Printer Status" on page 279). • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. • When you call for service, provide the service representative with the contents of display message. • Some messages may not appear on the display depending on the options or models. • [error number] indicates the error number. • [tray type] indicates the tray number. • [color] indicates the color of toner. Message Meaning Suggested solutions • Original paper jam The loaded original inside the scanner document has • Original paper jam in jammed in document the exit area of feeder. scanner Clear the jam (see "Clearing original document jams" on page 351). • Paper jam at the top Paper has jammed of duplex path during duplex • Paper jam at the bottom of duplex printing. This is applicable only to path machines with this feature. Clear the jam (see "Clearing paper jams" on page 332). • Paper jam inside of machine • Paper jam inside of machine. Please remove the paper Paper has jammed inside the machine. Clear the jam (see "Inside the machine" on page 340). Paper jam in exit area Paper has jammed in Clear the jam (see "In the exit the paper exit area. area" on page 345). Paper jam in MP tray Paper has jammed in the multi-purpose tray. Clear the jam (see "Clearing paper jams" on page 332). 15. Troubleshooting 361