Ricoh SP C352DN Driver Installation Guide - Page 33

If USB Connection Fails, Open Windows' Device Manager

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If USB Connection Fails If USB Connection Fails This section explains how to troubleshoot problems related to USB connections. Problems Causes Solutions The printer is not automatically recognized. The USB cable is not connected properly. Disconnect the USB cable, and then turn off the main power switch. Turn on the main power switch again. When the printer has fully booted up, connect the USB cable to the printer again. Windows has already configured the USB settings. Check whether the computer has identified the printer as an unsupported device. Check whether the computer has identified the machine as an unsupported device. Open Windows' Device Manager, and then, under [Universal Serial Bus controllers], remove any conflicting devices. Conflicting devices have a [!] or [?] icon by them. Take care not to accidentally remove required devices. For details, see Windows Help. The printer does not recognize the USB connection even when a USB cable is connected. If the USB cable is connected while the printer is turned off, the printer might not recognize the USB connection. Press the operation switch, and then disconnect the USB cable. When the printer has returned to the ready condition, connect the USB cable to the printer again. 31

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If USB Connection Fails
This section explains how to troubleshoot problems related to USB connections.
Problems
Causes
Solutions
The printer is not
automatically recognized.
The USB cable is not
connected properly.
Disconnect the USB cable, and then
turn off the main power switch. Turn on
the main power switch again. When
the printer has fully booted up, connect
the USB cable to the printer again.
Windows has already
configured the USB settings.
Check whether the computer
has identified the printer as
an unsupported device.
Check whether the computer has
identified the machine as an
unsupported device.
Open Windows' Device Manager,
and then, under [Universal Serial Bus
controllers], remove any conflicting
devices. Conflicting devices have a [!]
or [?] icon by them. Take care not to
accidentally remove required devices.
For details, see Windows Help.
The printer does not
recognize the USB
connection even when a
USB cable is connected.
If the USB cable is
connected while the printer
is turned off, the printer
might not recognize the USB
connection.
Press the operation switch, and then
disconnect the USB cable. When the
printer has returned to the ready
condition, connect the USB cable to
the printer again.
If USB Connection Fails
31