Ricoh IM C530FB User Guide - Page 242
Messages that Appear When the LDAP Server Is Unavailable, Follow Referrals on LDAP Server
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8. Troubleshooting Messages that Appear When the LDAP Server Is Unavailable Message "Connection with LDAP server has failed. Check the server status." "Exceeded time limit for LDAP server search. Check the server status." Cause Solution and reference The network is busy. Try again. The setting information is incorrect. Check the setting information of [Settings] [System Settings] [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/ Change/Delete LDAP Server]. See "Programming the LDAP Server", User Guide (Full Version). The network is busy. Try again. The setting information is incorrect. Check the setting information of [Settings] [System Settings] [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/ Change/Delete LDAP Server]. See "Programming the LDAP Server", User Guide (Full Version). "Follow Referrals on LDAP Server" is set to [Active] when Active Directory of the Windows server is used for LDAP authentication (Custom authentication). Consult the administrator of the authentication server. When using the Active Directory of the Windows server for LDAP authentication (Custom authentication), change [Settings] [System Settings] [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [LDAP Search] "Follow Referrals on LDAP Server" to [Inactive]. 240