Intermec CV30 CV30 Fixed Mount Computer User's Manual - Page 88

Problems While Scanning Bar Codes

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Chapter 5 - Troubleshooting and Maintaining the CV30 Problems While Scanning Bar Codes Problem Solution You cannot see a red beam There are two possible problems: of light from the connected • You may be too far away from the bar code label. Try moving scanner when you press the closer to the bar code label and scan it again. Scan button and aim the scanner at a bar code label. • You may be scanning the bar code label "straight on." Change the scanning angle and try again.You can test the effective range of the scanner. Move within 61 cm (2 ft) of a wall and test the scanner. You need to be within the scanning range to scan bar code labels. The input device attached Try setting the Scanner Model command to the specific input to the computer does not device you have attached. Check the bar code symbologies you have appear to work well or read enabled on the CV30. Enable only the symbologies being used. bar code labels very quickly. You scan a configuration If you are using Intermec Setting, you cannot scan configuration command such as Beeper commands. Exit Intermec Settings to scan configuration Volume, and you hear three commands. low beeps. You scan or enter an option You may have scanned or enter a Scanner Model command that for the Scanner Model does not apply to the type of scanner that you have installed. Try configuration command scanning or entering the Scanner Model command again and select and you hear three low an option for the type of device you are using. beeps. You scan a valid bar code The computer may have decoded the bar code label in a symbology label to enter data for your other than the label's actual symbology. Try scanning the bar code application. The data label again. Make sure you scan the entire label. To operate the decoded by the scan computer quickly and efficiently, you should enable only the bar module does not match the code symbologies that you are going to scan. data encoded in the bar code label. The scanner does not read The scanner window may be dirty. Clean the window with a the bar code labels quickly, solution of ammonia and water. Wipe dry. Do not allow abrasive or scanning beam seems to material to touch the window. be faint or obscured. 78 CV30 Fixed Mount Computer User's Manual

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Chapter 5 — Troubleshooting and Maintaining the CV30
78
CV30 Fixed Mount Computer User’s Manual
Problems While Scanning Bar Codes
Problem
Solution
You cannot see a red beam
of light from the connected
scanner when you press the
Scan
button and aim the
scanner at a bar code label.
There are two possible problems:
•
You may be too far away from the bar code label. Try moving
closer to the bar code label and scan it again.
•
You may be scanning the bar code label “straight on.” Change
the scanning angle and try again.You can test the effective range
of the scanner. Move within 61 cm (2 ft) of a wall and test the
scanner. You need to be within the scanning range to scan bar
code labels.
The input device attached
to the computer does not
appear to work well or read
bar code labels very
quickly.
Try setting the Scanner Model command to the specific input
device you have attached. Check the bar code symbologies you have
enabled on the CV30. Enable only the symbologies being used.
You scan a configuration
command such as Beeper
Volume, and you hear three
low beeps.
If you are using Intermec Setting, you cannot scan configuration
commands. Exit Intermec Settings to scan configuration
commands.
You scan or enter an option
for the Scanner Model
configuration command
and you hear three low
beeps.
You may have scanned or enter a Scanner Model command that
does not apply to the type of scanner that you have installed. Try
scanning or entering the Scanner Model command again and select
an option for the type of device you are using.
You scan a valid bar code
label to enter data for your
application. The data
decoded by the scan
module does not match the
data encoded in the bar
code label.
The computer may have decoded the bar code label in a symbology
other than the label’s actual symbology. Try scanning the bar code
label again. Make sure you scan the entire label. To operate the
computer quickly and efficiently, you should enable only the bar
code symbologies that you are going to scan.
The scanner does not read
the bar code labels quickly,
or scanning beam seems to
be faint or obscured.
The scanner window may be dirty. Clean the window with a
solution of ammonia and water. Wipe dry. Do not allow abrasive
material to touch the window.