HP C4345 User Guide - Page 178

The product is having problems sending a manual fax Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Ensure that the receiving fax machine can receive a manual fax • Solution 2: Connect the telephone to the correct port • Solution 3: Start sending the fax within 3 seconds of hearing fax tones • Solution 4: Lower the fax speed Solution 1: Ensure that the receiving fax machine can receive a manual fax Solution: Check with the recipient to see if their fax machine can receive faxes manually. Cause: The recipient's fax machine does not support manual faxing. If this did not solve the issue, try the next solution. Solution 2: Connect the telephone to the correct port Solution: NOTE: This possible solution applies only in the countries/regions that receive a 2-wire phone cord in the box with the product, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. Fax troubleshooting 175 Troubleshooting