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Epson LightScene EV-100 Users Guide - Page 160

Solutions to Sound Problems, Solving Projector or Remote Control Operation Problems

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Connecting to an HDMI Video Source Inserting an SD Card Solutions to Sound Problems If there is no sound from the external speaker when you expect it or the volume is too low or high, try the following solutions: • Adjust the projector's volume settings. • Make sure external speakers are connected. • Press the A/V Mute button on the remote control to resume video and audio if they were temporarily stopped. • Check the audio out cable connection between the projector and your external speakers. • Make sure any connected audio cables are labeled "No Resistance". • If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac supports audio through the HDMI port. If not, you need to connect an audio cable directly to your speaker system. • HDMI audio is only supported using PCM. Make sure your audio source is set to the PCM setting. • If you turn the projector on immediately after turning it off, the cooling fans may run at high speed momentarily and cause an unexpected noise. This is normal. Parent topic: Solving Image or Sound Problems Related tasks Shutting Off the Picture and Sound Temporarily Solving Projector or Remote Control Operation Problems Check the solutions in these sections if you have problems operating the projector or remote control. Solutions to Projector Power or Shut-Off Problems Solutions to Problems with the Remote Control Solutions When a Battery Message Appears Solutions to Password Problems Parent topic: Solving Problems 160

Section	Page
Contents	3
Introduction to Your Projector	10
Projector Features	10
Product Box Contents	11
Additional Components	13
Optional Equipment and Replacement Parts	13
Warranty and Registration Information	14
Notations Used in the Documentation	14
Where to Go for Additional Information	15
Additional Projector Software and Manuals	15
Projector Part Locations	16
Projector Parts - Front	17
Projector Parts - Rear	18
Projector Parts - Interface Panel	19
Projector Parts - Top	20
Projector Parts - Remote Control	21
Setting Up the Projector	23
Projector Placement	23
Projector Setup and Installation Options	23
Adjusting the Projection Angle	26
Projection Distance	28
Attaching and Removing the Cable Clips	29
Connecting to a Computer for HDMI Video and Audio	30
Connecting to an HDMI Video Source	31
Connecting to External Speakers	31
Inserting an SD Card	32
Installing Batteries in the Remote Control	33
Using the Projector on a Network	35
Wired Network Projection	35
Connecting to a Wired Network	35
Selecting Wired Network Settings	36
Wireless Network Projection	39
Selecting Wireless Network Settings Manually	40
Wireless LAN Menu Settings	43
Selecting Wireless Network Settings in Windows	45
Selecting Wireless Network Settings on Mac	46
Setting Up Wireless Network Security	46
Using a QR Code to Connect a Mobile Device	47
Setting Up Projector Network E-Mail Alerts	49
Network Projector E-mail Alert Messages	50
Setting Up Monitoring Using SNMP	51
Controlling a Networked Projector Using a Web Browser	52
Using Crestron Connected	55
Setting Up Crestron Connected	55
Controlling a Networked Projector Using Crestron Connected	56
Art-Net Channel Definitions	58
Setting Up Web API	62
Registering a Digital Certificate on the Projector	63
Importing a Web Server Certificate Using the Projector Menus	63
Registering Digital Certificates from a Web Browser	65
Digital Certificate Types	67
Using Basic Projector Features	69
Turning On the Projector	69
Turning Off the Projector	71
Selecting the Language for the Projector Menus	72
Setting the Date and Time	73
Image Shape	74
Correcting Image Shape with H/V Keystone	74
Correcting Image Shape with Quick Corner	76
Focusing the Image Using the Focus Buttons	78
Zooming Into and Out of Images	79
Shutting Off the Picture and Sound Temporarily	80
Remote Control Operation	80
Selecting an Image Source	81
Using Spotlight Mode	82
Selecting a Playlist on an SD Card	83
Overlay Effects and Shape Filters	86
Selecting a Shape Effect	87
Adjusting the Color of the Effect	88
Adjusting the Brightness of the Effect	89
Projection Modes	90
Changing the Projection Mode Using the Remote Control	90
Changing the Projection Mode Using the Menus	91
Turning On Automatic Luminance Adjustment	92
Image Aspect Ratio	93
Changing the Image Aspect Ratio	93
Available Image Aspect Ratios	94
Color Mode	95
Changing the Color Mode	95
Available Color Modes	96
Controlling the Volume with the Volume Buttons	97
Adjusting Projector Features	98
Using Multiple Projectors	98
Projector Identification System for Multiple Projector Control	98
Setting the Projector ID	99
Setting the Remote Control ID	100
Adjusting the Projector's Brightness Level	100
Blending the Image Edges	102
Scaling an Image	104
Adjusting Color Uniformity	106
Matching the Image Colors	108
Projecting One Image Simultaneously (Synchronized Playback)	110
Selecting a Test Pattern Using the Remote Control	111
Selecting a Test Pattern Using the Menus	112
Scheduling Projector Events	112
Saving a Scheduled Event	113
Viewing Scheduled Events	113
Editing a Scheduled Event	114
Projector Security	115
Password Security Types	116
Setting a Password	116
Selecting Password Security Types	117
Entering a Password to Use the Projector	118
Saving a User's Logo Image to Display	119
Copying Menu Settings Between Projectors	122
Saving Settings to an SD Card	122
Transferring Settings from an SD Card	124
Adjusting the Menu Settings	126
Using the Projector's Menus	126
Image Quality Settings - Image Menu	128
Input Signal Settings - Signal Menu	130
Projector Feature Settings - Settings Menu	131
Projector Setup Settings - Extended Menu	134
Projector Network Settings - Network Menu	138
Projector Information Display - Info Menu	140
Event ID Code List	141
Projector Reset Options - Reset Menu	143
Maintaining and Transporting the Projector	145
Projector Maintenance	145
Cleaning the Lens	145
Cleaning the Projector Case	146
Cleaning the Air Vents	146
Replacing the Remote Control Batteries	147
Transporting the Projector	149
Solving Problems	150
Projection Problem Tips	150
Projector Light Status	151
Solving Image or Sound Problems	154
Solutions When No Image Appears	154
Solutions When \	155
Displaying From a PC Laptop	156
Displaying From a Mac Laptop	156
Solutions When \	156
Solutions When Only a Partial Image Appears	157
Solutions When a Playlist Does Not Play	157
Solutions When the Image Contains Noise or Static	158
Solutions When the Image is Fuzzy or Blurry	158
Solutions When the Image Brightness or Colors are Incorrect	159
Solutions to Sound Problems	160
Solving Projector or Remote Control Operation Problems	160
Solutions to Projector Power or Shut-Off Problems	161
Solutions to Problems with the Remote Control	161
Solutions When a Battery Message Appears	162
Solutions to Password Problems	162
Solving Network Problems	163
Solutions When Wireless Authentication Fails	163
Solutions When You Cannot Access the Projector Through the Web	163
Solutions When You Cannot Access the SD Card Through the Web	164
Solutions When Network Alert E-Mails are Not Received	164
Solutions When the Image Contains Static During Network Projection	165
Where to Get Help	165
Technical Specifications	167
General Projector Specifications	167
Projector Light Source Specifications	168
Remote Control Specifications	169
Projector Dimension Specifications	169
Projector Electrical Specifications	170
Projector Environmental Specifications	171
Projector Safety and Approvals Specifications	171
Supported Video Display Formats	171
Notices	173
Recycling	173
Important Safety Information	173
Laser Safety Information	173
Important Safety Instructions	176
Restriction of Use	179
List of Safety Symbols	179
FCC Compliance Statement	183
Binding Arbitration and Class Waiver	184
Trademarks	187
Copyright Notice	188
A Note Concerning Responsible Use of Copyrighted Materials	189