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Compaq Pro 6305 Maintenance and Service Guide Pro 6305 Microtower Business PC - Page 229

front I/O assembly, SFF, HP Business Digital Headset, spare

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fan, MT spare part number 32 fan, power supply 50 fan, SFF spare part number 38, 43 fan/baffle assembly MT removal and replacement 85 flash drive problems 179 flashing LEDs 195 front bezel MT blank removal 59 MT removal 56 MT security 57 MT spare part number 56 removing blanks 104 SFF removal and replacement 101 SFF security 102 SFF spare part number 101 front bezel, MT spare part number 25, 33 front bezel, SFF spare part number 35, 43 front fan SFF removal and replacement 133 SFF spare part number 133 front fan assembly MT spare part number 85 front I/O and power switch assembly SFF spare part number 136 front I/O assembly MT spare part number 86 front I/O assembly, MT spare part number 27, 33 front I/O assembly, SFF spare part number 37 Front I/O cable and power switch assembly, SFF spare part number 42 front I/O, power switch assembly SFF removal and replacement 136 front panel components MT 2 SFF 3 front panel problems 180 front USB panel MT removal and replacement 86 G general problems 148 grommet (hard drive isolation), spare part number 29, 39 grounding methods 46 guide screws MT location 71 SFF location 118 H hard drive MT installation 78 MT removal 77 proper handling 51 SATA characteristics 52 SFF installation 125 SFF removal 125 spare part numbers 30, 40 hard drive problems 154 hard drive recovery 209 hardware installation problems 169 heat sink MT removal and replacement 89 MT spare part number 89 SFF removal and replacement 139 SFF spare part number 139 heat sink, MT spare part number 28, 32 heat sink, SFF spare part number 39, 42 helpful hints 147 hood sensor SFF removal and replacement 135 SFF spare part number 135 spare part number 29, 32, 39, 42 HP Business Digital Headset, spare part number 29, 39 I installing battery 211 MT drive cables 70 MT expansion card 64 MT hard drive 78 MT media card reader 75 MT memory 60 MT optical drive 75 SFF drive cables 117 SFF expansion card 109 SFF hard drive 125 SFF media card reader 123 SFF memory 105 SFF optical drive 119 Internet access problems 181 K keyboard cleaning 49 spare part numbers 29, 31, 32, 39, 41, 42 keyboard problems 166 L LEDs blinking power 195 blinking PS/2 keyboard 195 locks MT front bezel 57 SFF front bezel 102 M media card reader MT installation 75 MT removal 73 SFF installation 123 SFF removal 121 Media Card Reader problems 156 memory MT installation 60 MT socket population 61 MT specifications 60 SFF installation 105 SFF socket population 106 SFF specifications 105 memory module spare part number 60, 105 memory modules spare part number 26, 33, 36, 43 memory problems 175 monitor problems 158 Index 219

Section	Page
Product Features	11
Standard Configuration Features	11
Microtower (MT) Front Panel Components	12
Small Form Factor (SFF) Front Panel Components	13
Microtower (MT) Rear Panel Components	14
Small Form Factor (SFF) Rear Panel Components	15
Serial Number Location	16
Activating and Customizing the Software	17
Activating and customizing the software in Windows 7	17
Activating the Windows operating system	17
Downloading Windows 7 updates	18
Installing or upgrading device drivers	18
Customizing the monitor display	18
Activating and customizing the software in Windows 8	18
Activating the Windows Operating System	18
Downloading Windows 8 updates	19
Customizing the monitor display	19
Computer Setup (F10) Utility	20
Computer Setup (F10) Utilities	20
Using Computer Setup (F10) Utilities	21
Computer Setup—File	22
Computer Setup—Storage	23
Computer Setup—Security	26
Computer Setup—Power	31
Computer Setup—Advanced	32
Recovering the Configuration Settings	34
Illustrated parts catalog	35
Microtower (MT) chassis spare parts	35
Computer major components	35
Cables	37
Misc parts	38
Drives	40
Misc boards	40
Sequential part number listing	41
Small Form Factor (SFF) chassis spare parts	45
Computer major components	45
Cables	47
Misc parts	48
Drives	50
Misc boards	50
Sequential part number listing	51
Routine Care, SATA Drive Guidelines, and Disassembly Preparation	55
Electrostatic Discharge Information	55
Generating Static	55
Preventing Electrostatic Damage to Equipment	56
Personal Grounding Methods and Equipment	56
Grounding the Work Area	57
Recommended Materials and Equipment	57
Operating Guidelines	58
Routine Care	58
General Cleaning Safety Precautions	58
Cleaning the Computer Case	59
Cleaning the Keyboard	59
Cleaning the Monitor	59
Cleaning the Mouse	60
Service Considerations	60
Power Supply Fan	60
Tools and Software Requirements	60
Screws	60
Cables and Connectors	61
Hard Drives	61
Lithium Coin Cell Battery	61
SATA Hard Drives	62
SATA Hard Drive Cables	62
SATA Data Cable	62
SMART ATA Drives	62
Cable Management	62
Hard Drive Capacities	63
Removal and Replacement Procedures Microtower (MT) Chassis	64
Preparation for Disassembly	64
Computer Access Panel	65
Front Bezel	66
Front Bezel Security	67
Bezel Blanks	69
Memory	70
DIMMs	70
DDR3-SDRAM DIMMs	70
Populating DIMM Sockets	71
Installing DIMMs	72
Expansion Cards	74
WLAN module	77
System Board Connections	79
Drives	80
Drive Positions	82
Removing a 5.25-inch or 3.5-inch Drive from a Drive Bay	83
Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay	85
Removing a Hard Drive from a Drive Bay	87
Installing a Hard Drive into an Internal Drive Bay	88
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	90
Front Fan Assembly	95
Front I/O Assembly	96
Power Switch/LED Assembly	97
Heat sink	99
Processor	100
Speaker	101
Rear Chassis Fan	103
Power Supply	105
System Board	106
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	109
Preparation for Disassembly	109
Access Panel	110
Front Bezel	111
Front Bezel Security	112
Bezel Blanks	114
Memory	115
DIMMs	115
DDR3-SDRAM DIMMs	115
Populating DIMM Sockets	116
Installing DIMMs	117
Expansion Card	119
WLAN module	123
System Board Connections	125
Drives	126
Drive Positions	127
Installing and Removing Drives	127
Removing a 5.25-inch Drive from a Drive Bay	129
Installing a 5.25-inch Drive into a Drive Bay	129
Removing a 3.5-inch Drive from a Drive Bay	131
Installing a 3.5-inch Drive into a Drive Bay	133
Removing and Replacing the Primary 3.5-inch Internal Hard Drive	135
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	137
Fan duct	142
Front Fan Assembly	143
Hood Sensor	145
Front I/O, Power Switch Assembly	146
Speaker	148
Heat sink	149
Processor	151
Power Supply	152
System Board	153
Using the Small Form Factor Computer in a Tower Orientation	155
Troubleshooting Without Diagnostics	156
Safety and Comfort	156
Before You Call for Technical Support	156
Helpful Hints	157
Solving General Problems	158
Solving Power Problems	162
Solving Hard Drive Problems	164
Solving Media Card Reader Problems	166
Solving Display Problems	168
Solving Audio Problems	173
Solving Printer Problems	175
Solving Keyboard and Mouse Problems	176
Solving Hardware Installation Problems	179
Solving Network Problems	181
Solving Memory Problems	185
Solving Processor Problems	186
Solving CD-ROM and DVD Problems	187
Solving USB Flash Drive Problems	189
Solving Front Panel Component Problems	190
Solving Internet Access Problems	191
Solving Software Problems	192
Contacting Customer Support	194
HP PC Hardware Diagnostics	195
Why run HP PC Hardware Diagnostics – UEFI	195
How to access and run HP PC Hardware Diagnostics - UEFI	195
Downloading HP PC Hardware Diagnostics to a USB device	196
POST Error Messages	197
POST Numeric Codes and Text Messages	197
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	205
Password Security and Resetting CMOS	209
Resetting the Password Jumper	209
Clearing and Resetting the CMOS	210
Backup and Recovery	213
Restoring and recovering in Windows 7	213
System Restore	213
System Recovery	213
System Recovery when Windows is responding	214
System Recovery when Windows is not responding	215
System recovery using recovery media	215
Creating recovery media	216
Using recovery media	217
Backup and recovery in Windows 8	217
Backing up your information	218
Performing a system recovery	218
Using the Windows recovery tools	219
Using f11 recovery tools	219
Using Windows 8 operating system media (purchased separately)	220
Battery Replacement	221
Power Cord Set Requirements	224
General Requirements	224
Japanese Power Cord Requirements	224
Country-Specific Requirements	225
Specifications	226
MT Specifications	226
SFF Specifications	227

Match case Limit results 1 per page

fan, MT

spare part number

fan, power supply

fan, SFF

spare part number

38, 43

fan/baffle assembly

MT removal and replacement

flash drive problems

179

flashing LEDs

195

front bezel

MT blank removal

MT removal

MT security

MT spare part number

removing blanks

104

SFF removal and replacement

101

SFF security

102

SFF spare part number

101

front bezel, MT

spare part number

25, 33

front bezel, SFF

spare part number

35, 43

front fan

SFF removal and replacement

133

SFF spare part number

133

front fan assembly

MT spare part number

front I/O and power switch

assembly

SFF spare part number

136

front I/O assembly

MT spare part number

front I/O assembly, MT

spare part number

27, 33

front I/O assembly, SFF

spare part number

Front I/O cable and power switch

assembly, SFF

spare part number

front I/O, power switch assembly

SFF removal and replacement

136

front panel components

SFF

front panel problems

180

front USB panel

MT removal and replacement

general problems

148

grommet (hard drive isolation),

spare part number

29, 39

grounding methods

guide screws

MT location

SFF location

118

hard drive

MT installation

MT removal

proper handling

SATA characteristics

SFF installation

125

SFF removal

125

spare part numbers

30, 40

hard drive problems

154

hard drive recovery

209

hardware installation problems

169

heat sink

MT removal and replacement

MT spare part number

SFF removal and replacement

139

SFF spare part number

139

heat sink, MT

spare part number

28, 32

heat sink, SFF

spare part number

39, 42

helpful hints

147

hood sensor

SFF removal and replacement

135

SFF spare part number

135

spare part number

29, 32,

39, 42

HP Business Digital Headset, spare

part number

29, 39

installing

battery

211

MT drive cables

MT expansion card

MT hard drive

MT media card reader

MT memory

MT optical drive

SFF drive cables

117

SFF expansion card

109

SFF hard drive

125

SFF media card reader

123

SFF memory

105

SFF optical drive

119

Internet access problems

181

keyboard

cleaning

spare part numbers

29, 31,

32, 39, 41, 42

keyboard problems

166

LEDs

blinking power

195

blinking PS/2 keyboard

195

locks

MT front bezel

SFF front bezel

102

media card reader

MT installation

MT removal

SFF installation

123

SFF removal

121

Media Card Reader problems

156

memory

MT installation

MT socket population

MT specifications

SFF installation

105

SFF socket population

106

SFF specifications

105

memory module

spare part number

60, 105

memory modules

spare part number

26, 33,

36, 43

memory problems

175

monitor problems

158

Index

219