Ricoh IM 7000 User Guide - Page 277

When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Insufficient memory. Close all other applications, then restart scanning." Other applications are running on the computer, and the amount of free memory is insufficient. • Close applications on the computer. • If the same message is displayed when no other applications are running after starting the computer, uninstall the TWAIN driver, restart the computer, and then install the TWAIN driver again. "Insufficient memory. Reduce the scanning area." The memory allocated for the scanner function is insufficient. • Reduce the scan size or resolution. You may be able to resolve the error also by reducing the brightness value when Duotone (black and white) or a high resolution is specified. • Specify [No Compression] on [Initial Settings] [Compression] tab in the TWAIN driver. "Invalid Winsock version. Winsock is corrupted. Please use version 1.1 or higher." Restore Winsock on the computer. "Scanner is not available. Check the scanner connection status." The power of the machine is not turned on, or the machine is not connected to the network correctly. Check that the machine is turned on, and connected to the network correctly. The firewall function is enabled on the computer. Configure the firewall function of the computer to allow communication of the application used, or disable the firewall function. The IP address of the machine could not be resolved from the host name. Check that the host name of the machine is configured in Network Connection Tool that is installed with the TWAIN driver. See "Installing the TWAIN Driver", User Guide (Full Version). The IPv6 address could not be obtained when only IPv6 is enabled on the machine. Log in to Web Image Monitor in the administrator mode, and select [Active] in [IPv4] "LLMNR" under [Device Management] [Configuration] "Network". 275