Ricoh IM 7000 User Guide - Page 275

When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Failed to connect to the destination. Please contact the administrator to check the following. *The correct root certificate is registered to this machine and destination. *The root certificate check function is not enabled by mistake." The firewall function is enabled on the computer. Configure the firewall function of the computer to allow communication of the application used, or disable the firewall function. "Cannot detect the paper size of the original. Specify the scanning size." The original is not placed correctly on the machine. When you place an original on the exposure glass, the machine detects the original size by opening and closing the ADF. Open the cover or ADF by more than 30 degrees when placing an original. An original with a difficult-to-detect size even in the regular size is placed on the machine. When scanning an original with a difficult-todetect size, specify [Send Settings] [Scan Size]. See "Sizes Detectable with Auto Paper Select", User Guide (Full Version). An original with a When scanning an original with a custom size, custom size is placed on specify the original size in [Send Settings] the machine. [Scan Size] [Custom Size]. "Cannot specify any more scanning area." The maximum number of scanning areas that can be registered exceeds the maximum number (100). Delete scanning areas that are no longer necessary. "Communication error has occurred on the network." A communication error has occurred on the network. Check that the settings for the communication protocol (TCP/IP) are configured correctly on the computer. 273