Polk Audio DSW PRO 660 PRO - Page 13

TROUBLESHOOTING No sound coming If hookup is "SUB OUT" to LFE, check from subwoofer. and make sure your receiver is set to Subwoofer = YES. If hookup is via speaker wire, check that the polarity of the wires is correct. Subwoofer doesn't sound right. Adjust volume, low pass filter, phase and PRO settings. The subwoofer is humming. There could be interference from a cable TV line. Disconnect the cable TV line from the cable box to see if the hum stops. A low-level hum is normal. Subwoofer has no power. Is the AC MAIN switch on? Check outlet; check fuse after unplugging the subwoofer. The fuse is located under the power cord receptacle. Fuse type and rating is found on the back panel. Remote control doesn't work. Remove the plastic tab to activate the remote control's battery or try replacing the battery. Ensure the IR sensor is not blocked. Power LED is red. Unplug subwoofer for 15 minutes, then plug back in. The subwoofer's sound - Turn off both the the transmitter and the is intermittent, sounds wireless subwoofer. Then turn them back weak or is distorted. on to re-establish communication. - Try changing settings of the Channel ID switches on both the transmitter and the wireless subwoofer. - The wireless subwoofer could be too far away from the transmitter to receive a sufficiently strong signal. Try moving it closer. TECHNICAL ASSISTANCE AND SERVICE If, after following the hook up directions, you experience difficulty please double-check all wire connections. Should you isolate the problem to the subwoofer, contact the authorized Polk Audio dealer where you made your purchase, or call Polk Audio's friendly Customer Service Department at 1-800-377-7655 (calls from US or CAN only), 410-358-3600 9am to 6pm EST, Monday through Friday. You may also contact us via email: [email protected]. For more detailed hook up information and manual updates, visit: www.polkaudio.com. Specifications can be found on the DSWPROWI webpages. Go to www.polkaudio.com. POWER RATINGS Model DSWPRO440WI DSWPRO550WI Shipping Weight 34.6 lb. (15.7 kg) 46.5 lb. (21.1 kg) DSWPRO660WI 50.3 lb. (22.8 kg) Power Rating 100V-240V~50/60 Hz 160W 100V-120V~/220V-240V~50/60 Hz 160W 100V-120V~/220V-240V~50/60 Hz 200W A Note Regarding Wireless Performance: Like all wireless devices, your DSWPROWI may be susceptible to RF interference from such sources as microwave ovens, WiFi computer systems, video game systems, cordless telephones, blue tooth systems, baby monitors and other devices. In particular, any devices operating in the 2.4GHz band may cause intermittent wireless connections between the DSWPROWI. It is also possible that your DSWPROWI may affect other wireless systems. For the most part, you can avoid wireless performance problems by physically separating these devices from your DSWPROWI. Maintaining a distance of several feet or more between your DSWPROWI speaker and any wireless device should prevent any mutual interference effects. If you do notice any subwoofer signal dropouts take care to identify the root cause (most commonly having other wireless devices too close) and resolve accordingly. Any interference effects from a microwave oven will cease once the oven stops operating and may be resolved on a long-term basis by increasing the physical distance between your DSWPROWI and the microwave oven. Customer Service Hours of Operation: Monday-Friday, 9AM-5:30PM EST [email protected] 13