Panasonic HC-W850 HC-W850K Advanced Features Manuals (English) - Page 172
If the Wi-Fi connection cannot be established, Wireless Access Point Connection
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If the Wi-Fi connection cannot be established ≥ Please refer to the operating instruction of the device in use for details about the setting of the wireless access point or smartphone. Problem It cannot connect to the wireless access point. The wireless access point is not detected. Radio waves of the wireless access point get disconnected. The Wi-Fi connection is not possible between this unit and a smartphone. Check points (General) ≥ Turn ON the wireless access point. ≥ Approach the wireless access point and reconnect. ≥ If it takes time to complete the connection, the Wi-Fi connection will be aborted. Reset the connection settings. ≥ Check how to connect to the wireless access point and how to set the security settings. ≥ Make sure the wireless access point is registered in this unit. (l 174) ≥ The device may be unable to locate the wireless access point due to problems with the signal. Refer to "Setting up a connection manually". (l 167) ([WPS Connection]) ≥ Make sure the wireless access point is in the correct WPS standby mode. ≥ Make sure the PIN code has been correctly input. ([Search for wireless network] or [Manual Setting]) ≥ Make sure the SSID and password have been correctly input. ≥ Check the Authentication method, Encryption type, and Encryption key (Password). ≥ The condition may improved by moving the location or changing the angle of the wireless access point. ≥ If you use another 2.4 GHz band device such as a microwave oven or cordless telephone nearby, you may interrupt the signal. Keep a sufficient distance from these types of devices. (Wireless Access Point Connection) ≥ Make sure the smartphone is properly connected to the wireless access point by checking the Wi-Fi settings of the smartphone. ≥ Make sure this unit and the smartphone are connected to the same wireless access point. ≥ Make sure the wireless access point is registered in this unit. (l 174) (Direct Connection) ≥ Make sure the smartphone is properly connected to this unit by checking the Wi-Fi settings of the smartphone. ≥ Make sure the SSID and Password have been correctly input. ≥ Make sure the smartphone is not connected to the wireless access point. If it is connected to the wireless access point, change the Wi-Fi access point using the smartphone's Wi-Fi set up. - 172 -