Palm M105 Handbook - Page 197
Setting tab in the HotSync Software Setup, Click the Device Manager tab.
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When I press the button on the HotSync cradle/ cable, nothing happens on Palm Desktop software and my handheld times out. (continued) On a Windows computer, check the following: s If you are experiencing intermittent success, try a lower speed setting on the Local tab in the Setup dialog box in the HotSync Manager. s Verify there are no COM port conflicts on your computer: 1. From the Start menu, choose Settings, and then choose Control Panel. 2. Double-click System. 3. Click the Device Manager tab. 4. Double-click Ports. 5. Check each accessory is using a different port. When I perform a HotSync operation, my information does not transfer to Palm Desktop software. On a Macintosh, check the following: s If you are experiencing intermittent success, try a lower speed setting on the Serial Port Setting tab in the HotSync Software Setup window. s If you have performed a HotSync operation successfully, but you cannot find the data from your handheld on Palm Desktop software, check to see you have the correct user name selected for viewing data. s On a Windows computer, click the HotSync Manager and choose Custom. Check that all conduits are set to synchronize files. s On a Macintosh, double-click the HotSync Manager icon. From the HotSync menu, choose Conduit Settings. Select your user name from the User pop-up menu, and check that the correct conduit is active. My handheld appears to freeze when I place it near my computer. Move your handheld away from the computer's infrared port. Appendix B Page 190