Palm M105 Handbook - Page 193
Make sure HotSync Manager is running. If, Port Settings tab in the HotSync Software
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I tried to do a local HotSync operation, but it did not complete successfully. (continued) On a Windows computer, try each step in turn: s Make sure HotSync Manager is running. If it is running, close it, and restart it. s Make sure you selected Local from the HotSync Manager menu or the Palm Desktop software menu. s Make sure you selected the correct serial port on the Local tab in the Setup dialog. It should be set to the port where you connected the HotSync cradle/cable. s Try a lower baud rate setting on the Local tab in the Setup dialog. s Make sure you aren't running a program, such as America Online, CompuServe, or WinFax, that uses the serial port you selected in the Setup dialog box. s Right-click the My Computer icon and select Properties. Click the Device Manager tab and double-click Ports. If there is an exclamation point next to the port where you connected the HotSync cradle/cable, you have a device conflict. Refer to the documentation that came with your computer to resolve the conflict. On a Macintosh, try each step in turn: s Make sure HotSync Manager is enabled on the HotSync Controls tab in the HotSync Software Setup window. s Make sure you selected Local on the Serial Port Settings tab in the HotSync Software Setup window, and that the Local Setup port matches the port where your HotSync cradle/cable is connected. s Try a lower Speed setting on the Serial Port Settings tab. s Make sure you aren't running a program, such as America Online, fax or telephony software, or AppleTalk networking that uses the serial port you selected in the Serial Port Settings tab. Appendix B Page 186