Netgear UTM5EW-100NAS Reference Manual - Page 422

ProSecure Unified Threat Management (UTM) Appliance Reference Manual To submit a file to NETGEAR for analysis: 1. Select Support > Malware Analysis from the menu The Online Support screen displays. Figure 12-3 2. Enter the settings as explained in Table 12-1. Table 12-1. Malware Analysis Settings Setting Description (or Subfield and Description) Email Address The e-mail address of the submitter to enable NETGEAR to contact the submitter if needed. File Location Click Browse to navigate to the file that you want to submit to NETGEAR. Source / Product Model Specify where the file originated (for example, an e-mail address if received via e-mail) and, if known, which product or scan feature (for example, the UTM or a desktop anti-virus application) detected the file. Description As an option, include a description or any information that is relevant. 3. Click Submit. Accessing the Knowledge Base and Documentation To access NETGEAR's Knowledge Base for the UTM, select Support > Knowledge Base from the menu. To access NETGEAR's documentation library for your UTM model, select Support > Documentation from the menu. 12-12 Troubleshooting and Using Online Support v1.0, January 2010