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Netgear RS400 User Manual - Page 180

of your broadband modem. Some ISPs additionally restrict access to the MAC address

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Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 • Check to see that your cable or DSL modem is connected and functioning. • If your ISP assigned a host name to your computer, enter that host name as the account name on the Internet Setup page. • Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem. Some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If your ISP does this, configure your router to "clone" or "spoof" the MAC address from the authorized computer. Troubleshooting 180 User Manual

Section	Page
Contents	3
1. Hardware Setup	9
Unpack your router	10
Attach the antennas	10
LEDs and buttons on the top panel	11
Rear panel	12
Router label and QR Code label	13
Position your router	14
Cable your router	15
2. Connect to the Router’s Network and Automatically Set Up the Internet Connection	17
Connect to the network	18
Connect to the network using a wired connection	18
Find and connect to the WiFi network	18
WiFi connection using WPS	18
Types of logins	19
Use a web browser to access the router	19
Use a web browser to set up the router’s Internet connection automatically	20
Log in to the router	22
Change the language	23
Install and manage your router with the Nighthawk app	24
3. Specify Your Internet Settings	25
Use the Internet Setup Wizard	26
Manually set up the Internet connection	26
Specify an Internet connection without a login	26
Specify an Internet connection that uses a login and PPPoE service	28
Specify an Internet connection that uses a login and PPTP or L2TP service	29
Specify IPv6 Internet connections	31
Requirements for entering IPv6 addresses	32
Use Auto Detect for an IPv6 Internet connection	32
Set up an IPv6 6to4 tunnel Internet connection	33
Set up an IPv6 pass-through Internet connection	35
Set up a fixed IPv6 Internet connection	35
Set up an IPv6 DHCP Internet connection	36
Set up an IPv6 PPPoE Internet connection	38
Use Auto Config for an IPv6 Internet connection	40
Set up an IPv6 6rd tunnel connection	41
Manage the MTU size	43
MTU concepts	43
Change the MTU size	44
4. Control Access to the Internet	45
Manage NETGEAR Armor	46
Activate Armor using the Nighthawk app	46
View or change your NETGEAR Armor settings using the Nighthawk app	46
View or change your NETGEAR Armor settings from the Armor portal	47
Sign in to NETGEAR Armor from the router web interface and start your subscription	47
Access the NETGEAR Armor portal from the router web interface	48
Disable or Reenable NETGEAR Armor from the router web interface	48
Enable Circle with Disney	49
Enable Circle with Disney using the Nighthawk app	50
Enable Circle with Disney using the Circle app	50
Enable access control to allow or block access to the Internet	51
Manage network access control lists	52
Use keywords to block Internet sites	53
Delete keywords from the blocked list	54
Prevent blocking on a trusted computer	54
Block services from the Internet	55
Schedule when to block Internet sites and services	56
Set up security event email notifications	57
5. Optimize Performance	59
Use Dynamic QoS to optimize Internet traffic management	60
Enable Dynamic QoS	60
Enable or disable the automatic QoS database update	61
Manually update the Dynamic QoS database	61
Wi-Fi Multimedia Quality of Service	62
Improve network connections with Universal Plug and Play	63
Enable or disable Smart Connect	64
6. Manage Network Settings	66
View or change the WAN settings	67
Set up a default DMZ server	68
Change the LAN TCP/IP settings	69
Change the router’s device name	70
Specify the IP addresses that the router assigns	71
Disable the DHCP server feature in the router	72
Manage reserved LAN IP addresses	73
Reserve an IP address	73
Edit a reserved IP address	74
Delete a reserved IP address entry	75
Set up the router as a WiFi access point	75
Set up the router in bridge mode	76
Return the router to router mode	78
Set up a bridge for a port group or VLAN tag group	78
Set up a bridge for a port group	79
Set up a bridge for a VLAN tag group	80
Manage custom static routes	81
Set up a static route	82
Edit a static route	83
Delete a static route	83
7. Manage the WiFi Network Settings	85
Use the WPS Wizard for WiFi connections	86
Specify basic WiFi settings	86
Change the WiFi password or the WiFi security	88
Set up WPA/WPA2 enterprise WiFi security	90
Set up WEP legacy WiFi security	92
Change the WiFi Mbps settings	94
Change the transmission power of the WiFi radios	95
Set up a guest WiFi network	96
Control the WiFi radios	98
Use the WiFi On/Off button	99
Enable or disable the WiFi radios	99
Set up a WiFi schedule	99
Manage WPS settings	100
Enable or disable implicit beamforming	102
Enable or disable airtime fairness	102
Enable or disable MU-MIMO	103
Manage advanced WiFi settings	104
8. Manage Your Router	106
Update the router firmware	107
Check for new firmware and update the router	107
Manage the firmware update settings	108
Manually upload firmware to the router	108
Change the admin password	109
Enable admin password recovery	110
Recover the admin password	111
Manage the router configuration file	111
Back up the settings	112
Restore the settings	112
View information about the router and the Internet and WiFi settings	113
Display the statistics of the Internet port	114
Check the Internet connection status	115
View and manage logs of router activity	116
View devices currently on the network	117
Monitor, meter, and control Internet traffic	118
Start the traffic meter without traffic restrictions	118
Restrict Internet traffic by volume	119
Restrict Internet traffic by connection time	120
View the Internet traffic volume and statistics	121
Unblock the traffic meter after the traffic limit is reached	122
Set your time zone	122
Change the NTP server	123
Disable LED blinking or turn off LEDs	124
Return the router to its factory default settings	124
Use the Reset button	125
Erase the settings	125
9. Share USB Storage Devices Attached to the Router	127
USB device requirements	128
Connect a USB storage device to the router	128
Access a storage device connected to the router	129
Access a storage device connected to the router from a Windows-based computer	129
Map a USB device to a Windows network drive	129
Access a storage device that is connected to the router from a Mac	130
Back up Windows-based computers with ReadySHARE Vault	131
Enable FTP access within your network	132
View network folders on a storage device	132
Add a network folder on a USB storage device	133
Edit a network folder on a USB storage device	134
Approve a USB storage device	135
Remotely access a USB device using ReadyCLOUD	136
Create a ReadyCLOUD account	136
Register your router with ReadyCLOUD	137
Safely remove a USB storage device	138
10. Use VPN to Access Your Network	139
Set up a VPN connection	140
Manage Dynamic DNS for VPN connections	140
Set up a new Dynamic DNS account	140
Specify a DNS account that you already created	141
Change the Dynamic DNS settings	142
Enable and configure OpenVPN on the router	143
Install OpenVPN software	144
Install the OpenVPN client utility and VPN configuration files on a Windows-based computer	144
Install the OpenVPN client utility and VPN configuration files on a Mac	146
Install the OpenVPN client utility and VPN configuration files on an iOS device	147
Install the OpenVPN client utility and VPN configuration files on an Android device	148
LAN requirements for VPN connections	149
Use a VPN tunnel on a Windows-based computer	149
Use VPN to access your Internet service at home	150
Allow VPN clients full Internet access	150
Use a VPN tunnel to access your Internet service at home	151
Block Internet access for VPN clients	151
11. Manage Port Forwarding and Port Triggering Traffic Rules	153
Manage port forwarding to a local server for services and applications	154
Forward incoming traffic for a default service or application	154
Add a port forwarding rule for a custom service or application	155
Change a port forwarding rule	157
Remove a port forwarding rule	157
Application example: Make a local web server public	158
How the router implements a port forwarding rule	159
Manage port triggering for services and applications	159
Add a port triggering rule	160
Change a port triggering rule	161
Specify the time-out for port triggering	162
Disable port triggering	163
Remove a port triggering rule	163
Application example: Port triggering for Internet Relay Chat	164
12. Troubleshooting	166
Quick tips	167
Sequence to restart your network	167
Check the power adapter and Ethernet cable connections	167
Check the WiFi settings	167
Check the network settings	167
Troubleshoot with the LEDs	168
Standard LED behavior when the router is powered on	168
Power LED is off or blinking	168
LEDs never turn off	168
Internet or Ethernet LAN port LEDs are off	169
WiFi LEDs are off	169
You cannot log in to the router	169
Resolve a browser security warning	170
Google Chrome: add a security exception	171
Apple Safari: add a security exception	172
Mozilla Firefox: add a security exception	172
Microsoft Internet Explorer: add a security exception	173
Microsoft Edge: add a security exception	174
You cannot access the Internet	175
Troubleshoot Internet browsing	177
Changes are not saved	177
Troubleshoot WiFi connectivity	177
Troubleshoot your network using the ping utility	178
Test the LAN path to your router	178
Test the path from a Windows-based computer to a remote device	179
A. Supplemental Information	181
Factory settings	182