Section |
Page |
Product basics |
17 |
Product overview |
18 |
HP Officejet Pro X476 MFP Series models |
18 |
HP Officejet Pro X576 MFP Series models |
19 |
Environmental features |
20 |
Accessibility features |
20 |
Product views |
21 |
Front view |
21 |
Back view |
22 |
Interface ports |
23 |
Serial number and model number location |
24 |
Control panel layout |
25 |
Buttons on the Home screen |
26 |
Control panel help system |
28 |
Control panel menus |
29 |
Copy menu |
30 |
Fax menus |
32 |
Scan menus |
33 |
Apps |
34 |
Plug and Print |
34 |
Setup Menu |
34 |
Fax Setup menu |
35 |
Network Setup menu |
38 |
HP Digital Solutions Setup menu |
40 |
Device Setup menu |
40 |
Tools menu |
45 |
Print Reports menu |
46 |
Connect the product |
47 |
Connect the product using a USB cable |
48 |
CD installation |
48 |
Connect the product to a network |
49 |
Supported network protocols |
49 |
Install the product on a wired network |
49 |
Obtain the IP address |
49 |
Install the software |
50 |
Configure IP network settings |
50 |
View or change network settings |
50 |
Set or change the product password |
51 |
Manually configure IPv4 TCP/IP parameters from the control panel |
51 |
Link speed and duplex settings |
52 |
HP ePrint |
52 |
Install the product on a wireless network (wireless models only) |
53 |
Connect the product to a wireless network using the Wireless Setup Wizard |
53 |
Connect the product to a wireless network using WPS |
54 |
Install the software for a wireless product currently on the network |
54 |
Manually connect the product to a wireless network |
54 |
Use the product with Windows |
57 |
Supported operating systems and printer drivers for Windows |
58 |
Select the correct printer driver for Windows |
58 |
HP Universal Print Driver (UPD) |
60 |
UPD installation modes |
60 |
Change print job settings for Windows |
61 |
Priority for print settings |
61 |
Change the settings for all print jobs until the software program is closed |
61 |
Change the default settings for all print jobs |
61 |
Change the product configuration settings |
62 |
Remove the printer driver from Windows |
63 |
Supported utilities for Windows |
64 |
Other Windows components and utilities |
64 |
Use the product with Mac |
65 |
Supported operating systems and printer drivers for Mac |
66 |
Software for Mac computers |
67 |
HP Utility for Mac |
67 |
Open the HP Utility |
67 |
HP Utility features |
67 |
Priority for print settings for Mac |
68 |
Change printer-driver settings for Mac |
69 |
Change the settings for all print jobs until the software program is closed |
69 |
Change the default settings for all print jobs |
69 |
Change the product configuration settings |
69 |
Remove the printer driver from Mac operating systems |
70 |
Supported utilities for Mac |
71 |
HP Embedded Web Server |
71 |
Fax with Mac |
72 |
Scan with Mac |
73 |
Use the HP Scan software to scan images to a Mac computer. |
73 |
Scan using Apple Preview and Image Capture applications (Mac OS X v10.6 and later) |
73 |
Solve problems with Mac |
75 |
Paper and print media |
77 |
Understand paper use |
78 |
Change the printer driver to match the paper type and size in Windows |
80 |
Supported paper sizes |
81 |
Supported paper types and tray capacity |
84 |
Load paper trays |
86 |
Load Tray 1 (multi-purpose tray on left side of the product) |
86 |
Load Tray 2 or optional Tray 3 |
87 |
Load the document feeder |
88 |
Configure trays |
90 |
Ink cartridges |
91 |
Ink cartridge information |
91 |
Supplies views |
93 |
Ink cartridge view |
93 |
Manage ink cartridges |
94 |
Change settings for ink cartridges |
94 |
Print when an ink cartridge is at estimated end of life |
94 |
Modify the Low on Ink Warning Level settings from the control panel |
94 |
Print with General Office mode |
94 |
Store and recycle supplies |
95 |
Recycle supplies |
95 |
Ink cartridge storage |
95 |
HP policy on non-HP ink cartridges |
95 |
HP anticounterfeit website |
95 |
Replacement instructions |
96 |
Replace the ink cartridges |
96 |
Solve issues with supplies |
99 |
Check the ink cartridges |
99 |
Refilled or remanufactured ink cartridges |
99 |
Interpret the Print Quality Page |
99 |
Interpret control panel messages for supplies |
101 |
Use SETUP cartridges |
101 |
Do not use SETUP cartridges |
101 |
<Color>Cartridge Low |
101 |
<Color>Cartridge Very Low |
101 |
Counterfeit or used <color> cartridge installed |
101 |
Genuine HP supply installed |
102 |
Incompatible <color> |
102 |
Install [color] cartridge |
102 |
Non-HP ink cartridges installed |
102 |
Out of Ink <Color> |
102 |
Used [color] installed |
103 |
Print |
105 |
Print tasks (Windows) |
106 |
Open the printer driver with Windows |
106 |
Get help for any printing option with Windows |
106 |
Change the number of print copies with Windows |
107 |
Save custom print settings for reuse with Windows |
107 |
Use a printing shortcut with Windows |
107 |
Create printing shortcuts |
108 |
Improve print quality with Windows |
110 |
Select the page size with Windows |
110 |
Select a custom page size with Windows |
111 |
Select the paper type with Windows |
111 |
Select the paper tray with Windows |
111 |
Print on both sides (duplex) with Windows |
112 |
Automatically print on both sides with Windows |
112 |
Print multiple pages per sheet with Windows |
113 |
Select page orientation with Windows |
115 |
Set Advanced color options with Windows |
116 |
Print tasks (Mac) |
117 |
Create and use printing presets with Mac |
117 |
Print a cover page with Mac |
117 |
Print multiple pages on one sheet of paper with Mac |
118 |
Print on both sides of the page (duplex printing) with Mac |
118 |
Set the color options with Mac |
118 |
Additional print tasks (Windows) |
120 |
Cancel a print job with Windows |
120 |
Print colored text as black (grayscale) with Windows |
120 |
Print on special paper or labels with Windows |
120 |
Print the first or last page on different paper with Windows |
122 |
Scale a document to fit page size with Windows |
125 |
Add a watermark to a document with Windows |
126 |
Create a booklet with Windows |
127 |
Additional print tasks (Mac OS X) |
129 |
Cancel a print job with Mac |
129 |
Change the paper size and type with Mac |
129 |
Resize documents or print on a custom paper size with Mac |
129 |
Use watermarks with Mac |
129 |
Use HP ePrint |
131 |
Use the HP ePrint Mobile Driver |
132 |
AirPrint |
133 |
Connect the printer with HP Wireless Direct |
134 |
Connect and print from a WiFi capable mobile device |
134 |
Connect and print from a WiFi capable computer over a wireless router and Wireless Direct |
135 |
Connect and print from a WiFi capable computer over Wireless Direct only |
135 |
Change from printing over USB to a Wireless Direct connection |
136 |
Plug and Print USB Drive printing |
137 |
Color |
139 |
Adjust color |
140 |
Change the color theme for a print job |
140 |
Change the color options |
141 |
Use the HP EasyColor option |
143 |
Match colors to your computer screen |
144 |
Print fade- and water-resistant prints |
145 |
Copy |
147 |
Use copy functions |
148 |
Copy |
148 |
Multiple copies |
148 |
Copy a multiple-page original |
149 |
Copy identification cards |
150 |
Cancel a copy job |
151 |
Reduce or enlarge a copy |
151 |
Collate a copy job |
152 |
Copy settings |
153 |
Check the scanner glass for dirt and smudges |
153 |
Adjust the lightness or darkness for copies |
154 |
Define custom copy settings |
154 |
Print or copy edge-to-edge |
154 |
Set the paper size and type for copying on special paper |
155 |
Copy photos |
156 |
Copy mixed size originals |
157 |
Copy on both sides |
158 |
Copy on both sides automatically |
158 |
Scan |
159 |
Use scan functions |
160 |
Scan methods |
160 |
Scan to a USB drive |
160 |
Scan an original from HP scanning software |
160 |
Scan by using other software |
161 |
Scan from a TWAIN-compliant program |
161 |
Scan from a WIA-compliant program |
162 |
Scan by using optical character recognition (OCR) software |
162 |
Cancel a scan |
162 |
Scan settings |
163 |
Scanner resolution and color |
163 |
Resolution and color guidelines |
164 |
Lighter/Darker |
164 |
Scan quality |
165 |
Scan a photo to USB |
166 |
Fax |
167 |
Set up fax |
168 |
Install and connect the hardware |
168 |
Connect fax to a telephone line |
168 |
Configure fax settings |
168 |
Use the control panel to set the fax time, date, and header |
168 |
Include common localized characters |
169 |
Use the HP Fax Setup Wizard (Windows) |
169 |
Use the phone book |
170 |
Use speed dials |
170 |
Create and edit speed-dial entries |
170 |
Delete speed-dial entries |
170 |
Manage group-dial entries |
171 |
Create and edit group-dial entries |
171 |
Set fax settings |
172 |
Send-fax settings |
172 |
Set special dialing symbols and options |
172 |
Set a dialing prefix |
172 |
Set tone-dialing or pulse-dialing |
172 |
Set autoredial and the time between redials |
173 |
Set light/dark and resolution |
174 |
Set the light/dark setting |
174 |
Set resolution |
174 |
Cover-page templates |
174 |
Receive-fax settings |
175 |
Set fax forwarding |
175 |
Block or unblock fax numbers |
175 |
Set the number of rings-to-answer |
176 |
Set distinctive ring |
176 |
Use autoreduction for incoming faxes |
177 |
Set the fax sounds volume |
177 |
Set stamp-received faxes |
178 |
Set fax polling |
178 |
Use fax |
179 |
Fax software |
179 |
Supported fax programs |
179 |
Cancel a fax |
179 |
Cancel the current fax |
179 |
Cancel a pending fax job |
179 |
Use fax on a DSL, PBX, or ISDN system |
179 |
DSL |
180 |
PBX |
180 |
ISDN |
180 |
Use fax on a VoIP service |
180 |
Fax memory |
181 |
Fax memory contents are retained when there is a loss of power |
181 |
Delete faxes from memory |
181 |
Send a fax |
181 |
Fax from the flatbed scanner |
181 |
Fax from the document feeder |
182 |
Use speed dials and group-dial entries |
183 |
Send a standard fax from the computer |
184 |
Send a fax from the software |
185 |
Send a fax by dialing from a telephone connected to the fax line |
186 |
Send a fax with confirmation |
186 |
Schedule a fax to be sent later |
186 |
Send a fax using monitor dialing |
187 |
Use access codes, credit cards, or calling cards |
188 |
Send faxes internationally |
188 |
Receive a fax |
189 |
Print a fax |
189 |
Reprint a fax |
189 |
Receive faxes when fax tones are audible on the phone line |
189 |
Solve fax problems |
190 |
Fax troubleshooting checklist |
190 |
Fax error messages |
192 |
Communication error. |
192 |
Document feeder door is open. Canceled fax. |
192 |
Fax is busy. Canceled send. |
192 |
Fax is busy. Redial pending. |
193 |
Fax receive error. |
193 |
Fax Send error. |
194 |
Fax storage is full. Canceling the fax receive. |
194 |
Fax storage is full. Canceling the fax send. |
194 |
No dial tone. |
195 |
No fax answer. Canceled send. |
195 |
No fax answer. Redial pending. |
196 |
No fax detected. |
196 |
Fax logs and reports |
197 |
Print individual fax reports |
197 |
Set the fax error report |
197 |
Change error correction and fax speed |
198 |
Set the fax-error-correction mode |
198 |
Change the fax speed |
198 |
Solve problems sending faxes |
198 |
An error message displays on the control panel |
199 |
The Communication error. message appears |
199 |
No dial tone. |
200 |
The Fax is busy. message appears |
200 |
The No fax answer. message appears |
200 |
Document feeder paper jam |
201 |
The Fax storage is full. message appears |
201 |
Scanner error |
202 |
The control panel displays a Ready message with no attempt to send the fax |
202 |
The control panel displays the message \ |
202 |
Faxes can be received, but not sent |
202 |
Unable to use fax functions from the control panel |
203 |
Unable to use speed dials |
203 |
Unable to use group dials |
203 |
Receive a recorded error message from the phone company when trying to send a fax |
204 |
Unable to send a fax when a phone is connected to the product |
204 |
Solve problems receiving faxes |
205 |
The fax does not respond |
205 |
Voice mail is available on the fax line |
205 |
The product is connected to a DSL phone service |
205 |
The product uses a fax over IP or VoIP phone service |
205 |
An error message displays on the control panel |
206 |
The No fax detected. message appears |
206 |
The Communication error. message appears |
206 |
The Fax storage is full. message appears |
207 |
A fax is received but does not print |
207 |
The Private Receive feature is on |
207 |
Sender receives a busy signal |
208 |
A handset is connected to the product |
208 |
A phone line splitter is being used |
208 |
No dial tone |
208 |
Cannot send or receive a fax on a PBX line |
208 |
Solve general fax problems |
209 |
Faxes are sending slowly |
209 |
Fax quality is poor |
210 |
Fax cuts off or prints on two pages |
210 |
Regulatory information and warranties |
211 |
Manage and maintain |
213 |
Print information pages |
214 |
Use the HP Embedded Web Server |
216 |
About cookies |
216 |
Open the HP Embedded Web Server |
217 |
Features |
217 |
Home tab |
217 |
Scan tab |
218 |
Fax tab |
218 |
Web Services tab |
219 |
Network tab |
219 |
Tools Tab |
219 |
Settings Tab |
220 |
Use HP Web Jetadmin software |
220 |
Product security features |
220 |
Security statements |
220 |
Assign an administrator password in the HP Embedded Web Server |
220 |
Control Panel Lock |
221 |
Disable unused protocols and services |
221 |
Administrator Settings |
222 |
Color Access Control |
222 |
Protected Protocols – HTTPS |
222 |
Firewall |
222 |
Scan-to and Fax-to Folder Authentication |
222 |
Syslog |
223 |
Certificates |
223 |
Signed Firmware |
223 |
Wireless Authentication |
223 |
Economy settings |
224 |
Print with General Office mode |
224 |
Power handling |
224 |
Set Standby |
224 |
Set Sleep After Standby |
225 |
Schedule On/Off |
225 |
Clean the product |
226 |
Clean the printhead |
226 |
Clean the printhead from the product control panel |
226 |
Clean the scanner glass strip and platen |
226 |
Clean the document feeder pickup rollers and separation pad |
227 |
Clean the touch screen |
228 |
Product updates |
229 |
Solve problems |
231 |
Customer support |
232 |
Problem-solving checklist |
233 |
Step 1: Check that the product power is on |
233 |
Step 2: Check the control panel for error messages |
233 |
Step 3: Test print functionality |
233 |
Step 4: Test copy functionality |
234 |
Step 5: Test the fax sending functionality |
234 |
Step 6: Test the fax receiving functionality |
234 |
Step 7: Try sending a print job from a computer |
234 |
Step 8: Test the Plug and Print USB Drive printing functionality |
234 |
Factors that affect product performance |
235 |
Restore the factory-set defaults |
235 |
Paper feeds incorrectly or becomes jammed |
236 |
The product does not pick up paper |
236 |
The product picks up multiple sheets of paper |
236 |
Prevent paper jams |
236 |
Clear jams |
238 |
Jam locations |
238 |
Clear jams from the document feeder |
239 |
Clear jams in Tray 1(Multi-purpose tray) |
240 |
Clear jams in Tray 2 |
244 |
Clear jams in optional Tray 3 |
245 |
Clear jams in the left door |
246 |
Clear jams in the output bin |
248 |
Clear jams in the duplexer |
249 |
Improve print quality |
252 |
Use the correct paper type setting in the printer driver |
252 |
Change the paper type and size setting for Windows |
252 |
Change the paper type and size setting for Mac |
252 |
Adjust color |
253 |
Change the color theme for a print job |
253 |
Change the color options |
254 |
Use paper that meets HP specifications |
256 |
Check the ink cartridges |
256 |
Refilled or remanufactured ink cartridges |
257 |
Interpret the Print Quality Page |
257 |
Inspect the ink cartridge for damage |
258 |
Clean ink smears |
258 |
Clean the printhead |
259 |
Use the printer driver that best meets your printing needs |
259 |
Improve print quality for copies |
260 |
The product does not print or it prints slowly |
261 |
The product does not print |
261 |
The product prints slowly |
262 |
Solve Plug and Print USB Drive printing problems |
263 |
The USB Print menu does not open when you insert the USB accessory |
263 |
The file does not print from the USB storage device |
263 |
The file that you want to print is not listed in the USB Print menu |
264 |
Solve product connectivity problems |
264 |
Solve USB direct-connect problems |
264 |
Solve network problems |
264 |
Poor physical connection |
264 |
The computer is using the incorrect IP address for the product |
265 |
The computer is unable to communicate with the product |
265 |
The product is using incorrect link and duplex settings for the network |
265 |
New software programs might be causing compatibility problems |
266 |
The computer or workstation might be set up incorrectly |
266 |
The product is disabled, or other network settings are incorrect |
266 |
Solve wireless network problems |
267 |
Wireless connectivity checklist |
267 |
The control panel displays the message: The wireless feature on this product has been turned off |
268 |
The product does not print after the wireless configuration completes |
268 |
The product does not print, and the computer has a third-party firewall installed |
269 |
The wireless connection does not work after moving the wireless router or product |
269 |
Cannot connect more computers to the wireless product |
269 |
The wireless product loses communication when connected to a VPN |
270 |
The network does not appear in the wireless networks list |
270 |
The wireless network is not functioning |
271 |
Solve product software problems with Windows |
272 |
Solve product software problems with Mac |
274 |
The printer driver is not listed in the Print & Scan list |
274 |
The product name does not appear in the product list in the Print & Scan list |
274 |
The printer driver does not automatically set up the selected product in the Print & Scan list |
274 |
A print job was not sent to the product that you wanted |
275 |
When connected with a USB cable, the product does not appear in the Print & Scan list after the driv ... |
275 |
You are using a generic printer driver when using a USB connection |
275 |
Supplies and accessories |
277 |
Order parts, accessories, and supplies |
278 |
Part numbers |
278 |
Service and support |
279 |
Hewlett-Packard limited warranty statement |
280 |
End User License Agreement |
282 |
OpenSSL |
285 |
Customer support |
286 |
Product specifications |
287 |
Physical specifications |
288 |
Power consumption, electrical specifications, and acoustic emissions |
288 |
Acoustic emissions |
288 |
Environmental specifications |
289 |
Environmental product stewardship program |
291 |
Protecting the environment |
292 |
Ozone production |
293 |
Power consumption |
294 |
Paper use |
295 |
Plastics |
296 |
HP Officejet print supplies |
297 |
Return and recycling instructions |
298 |
United States and Puerto Rico |
298 |
Multiple returns (more than one cartridge) |
298 |
Single returns |
298 |
Shipping |
298 |
Residents of Alaska and Hawaii |
298 |
Non-U.S. returns |
299 |
Battery disposal |
299 |
Printer recycling |
299 |
Paper |
300 |
Material restrictions |
301 |
Disposal of waste equipment by users |
302 |
Electronic Hardware Recycling |
303 |
Chemical substances |
304 |
Material Safety Data Sheet (MSDS) |
305 |
For more information |
306 |
Substances Table (China) |
307 |
Restriction on Hazardous Substances statement (Turkey) |
308 |
Restriction on Hazardous Substances statement (Ukraine) |
309 |
Restriction on Hazardous Substances statement (Vietnam) |
310 |
Regulatory information |
311 |
Regulatory Notices |
312 |
Regulatory model identification number |
312 |
FCC Statement |
312 |
VCCI statement (Japan) |
313 |
Power cord instructions |
314 |
Power cord statement (Japan) |
314 |
EMC statement (Korea) |
315 |
GS statement (Germany) |
316 |
European Union Regulatory Notice |
317 |
Additional statements for telecom (fax) products |
319 |
EU Statement for Telecom Operation |
319 |
New Zealand Telecom Statements |
319 |
Additional FCC statement for telecom products (US) |
319 |
Telephone Consumer Protection Act (US) |
321 |
Industry Canada CS-03 requirements |
321 |
Note à l’attention des utilisateurs du réseau téléphonique Canadien/notice to users of the Canadian ... |
321 |
Australia Wired Fax Statement |
322 |
Notice to users of the German telephone network |
322 |
Vietnam Telecom wired marking for ICTQC Type approved products |
322 |
Additional statements for wireless products |
323 |
FCC compliance statement—United States |
323 |
Notice to users in the US and Canada |
323 |
Australia statement |
323 |
Brazil ANATEL statement |
323 |
Canadian statements |
323 |
Japan statement |
324 |
Korean statement |
324 |
Taiwan statement |
324 |
Mexico statement |
324 |
Anonymous usage information storage |
325 |
How do I? |
327 |