HP EliteOne 700 Maintenance & Service Guide - Page 166

Driver Recovery, Worldwide Telephone Numbers, Recommended Applications.

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HP Recovery Manager (select models only) on page 151. use the steps in System Recovery using recovery media (select models only) on page 155. If you cannot use the recovery discs you previously created using the HP Recovery Disc Creator (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. To order a Windows 7 operating system DVD and Driver Recovery DVD, go to the HP website. For U.S. support, go to http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. You can also order the DVDs by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer. CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities. To initiate recovery using a Windows 7 operating system DVD: NOTE: This process takes several minutes. 1. If possible, back up all personal files. 2. Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads. NOTE: If the computer does not boot to the DVD, restart the computer and press Esc as the computer is powering on to see the startup menu. Use the arrow keys to select the boot menu and press Enter. Use the arrow keys to select the location where the recovery DVD is inserted. Press Enter to boot from that device. 3. When prompted, press any keyboard key. 4. Follow the on-screen instructions. 5. Click Next. 6. Select Install now. 7. Follow the on-screen instructions. After the repair is completed: 1. Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD. 2. Follow the on-screen instructions to install the Hardware Enabling Drivers first, and then install Recommended Applications. 156 Chapter 9 System backup and recovery ENWW

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HP Recovery Manager (select models only)
on page
151
. use the steps in
System Recovery using recovery
media (select models only)
on page
155
.
If you cannot use the recovery discs you previously created using the HP Recovery Disc Creator (select
models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the
operating system.
To order a Windows 7 operating system DVD and
Driver Recovery
DVD, go to the HP website. For U.S. support,
go to
support
. For worldwide support, go to
country/us/en/
wwcontact_us.html
. You can also order the DVDs by calling support. For contact information, see the
Worldwide Telephone Numbers
booklet included with the computer.
CAUTION:
Using a Windows 7 operating system DVD completely erases hard drive contents and reformats
the hard drive. All files that you have created and any software that you have installed on the computer are
permanently removed. When reformatting is complete, the recovery process helps you restore the operating
system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 7 operating system DVD:
NOTE:
This process takes several minutes.
1.
If possible, back up all personal files.
2.
Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before
the Windows operating system loads.
NOTE:
If the computer does not boot to the DVD, restart the computer and press
Esc
as the computer
is powering on to see the startup menu. Use the arrow keys to select the boot menu and press
Enter
.
Use the arrow keys to select the location where the recovery DVD is inserted. Press
Enter
to boot from
that device.
3.
When prompted, press any keyboard key.
4.
Follow the on-screen instructions.
5.
Click
Next
.
6.
Select
Install now
.
7.
Follow the on-screen instructions.
After the repair is completed:
1.
Eject the Windows 7 operating system DVD and then insert the
Driver Recovery
DVD.
2.
Follow the on-screen instructions to install the Hardware Enabling Drivers first, and then install
Recommended Applications.
156
Chapter 9
System backup and recovery
ENWW