Epson WorkForce Pro WF-M5399 Users Guide - Page 160
Checking the Nozzles Using a Computer Utility, Load a few sheets of plain paper in the product.
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8. Do one of the following: • If there are no gaps, select O and press the OK button. • If there are gaps or the pattern is faint, select X and press the OK button. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. If you don't see any improvement after cleaning the print head up to 3 times, wait at least 12 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson support. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Loading Paper in the Paper Cassettes and Rear Paper Tray Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences or System Settings. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 4. Select Nozzle Check or Print Head Nozzle Check. 160
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