Epson ET-4700 Users Guide - Page 256
Solving Scanning Problems, Scanning Software Does Not Operate Correctly
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Related references Compatible Epson Papers Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Refilling the Ink Tanks Managing Color - Mac Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. • In Windows, make sure your product is listed as a valid device in the Scanners and Cameras control panel. • If you are scanning with the ADF, make sure the ADF and document covers are closed. • Try scanning at a lower resolution or increase the free space on the computer's hard disk. Scanning stops if the total data size reaches the limit. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Related references Windows System Requirements 256