Epson ET-2720 Users Guide - Page 184

Incorrect Characters Print

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• Make sure you have stored the paper correctly. Paper can expand or contract if it is not stored properly. See the instructions that came with your paper for storage instructions. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all print jobs from the Windows Spooler: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Open print queue. Right-click the stalled print job, click Cancel, and click Yes. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name, select See what's printing, and select your product name again, if necessary. Right-click the stalled print job, click Cancel, and click Yes. • Windows 7: Click and select Devices and Printers. Right-click your product name, select See what's printing, and select your product name again, if necessary. Right-click the stalled print job, click Cancel, and click Yes. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, and select Open. Right click the stalled print job, click Cancel, and click Yes. • If your product is connected to a USB hub, connect it directly to your computer instead. • If your computer entered sleep mode the last time you printed, the next print job after your computer exits sleep mode may contain garbled characters. Print your document again. • Windows or Mac: Make sure you are using the printer software for this product. Check the product name at the top of the driver window. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac 184

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184
• Make sure you have stored the paper correctly. Paper can expand or contract if it is not stored
properly. See the instructions that came with your paper for storage instructions.
Parent topic:
Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Incorrect Characters Print
If incorrect characters appear in your prints, try these solutions before reprinting:
• Make sure any cables are securely connected at both ends.
• In Windows, delete all print jobs from the Windows Spooler:
•
Windows 10
: Click
and select
(Settings) >
Devices
>
Printers & scanners
. Select your
product name and select
Manage
>
Open print queue
. Right-click the stalled print job, click
Cancel
, and click
Yes
.
•
Windows 8.x
: Navigate to the
Apps
screen and select
Control Panel
>
Hardware and Sound
>
Devices and Printers
. Right-click your product name, select
See what's printing
, and select your
product name again, if necessary. Right-click the stalled print job, click
Cancel
, and click
Yes
.
•
Windows 7
: Click
and select
Devices and Printers
. Right-click your product name, select
See
what's printing
, and select your product name again, if necessary. Right-click the stalled print job,
click
Cancel
, and click
Yes
.
•
Windows Vista
: Click
and select
Control Panel
. Click
Printer
under
Hardware and Sound
,
right-click your product name, and select
Open
. Right click the stalled print job, click
Cancel
, and
click
Yes
.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If your computer entered sleep mode the last time you printed, the next print job after your computer
exits sleep mode may contain garbled characters. Print your document again.
•
Windows or Mac
: Make sure you are using the printer software for this product. Check the product
name at the top of the driver window.
Parent topic:
Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac