Dell S2719DGF Monitor Users Guide - Page 55
Common problems, Troubleshooting, Common, Symptoms, Possible Solutions, Factory Reset
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Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms No Video/Power LED off No Video/Power LED on Poor Focus Shaky/Jittery Video Missing Pixels Possible Solutions ∞∞Ensure that the video cable connecting the monitor and the computer is properly connected and secure. ∞∞Verify that the power outlet is functioning properly using any other electrical equipment. ∞∞Ensure that the power button is pressed. ∞∞Ensure that the correct input source is selected via the Input Source menu. ∞∞Increase brightness and contrast controls using the OSD. ∞∞Perform monitor self-test feature check. ∞∞Check for bent or broken pins in the video cable connector. ∞∞Run the built-in diagnostics. ∞∞Ensure that the correct input source is selected via the Input Source menu. ∞∞Eliminate video extension cables. ∞∞Reset the monitor to Factory Settings (Factory Reset). ∞∞Change the video resolution to the correct aspect ratio. ∞∞Reset the monitor to Factory Settings (Factory Reset). ∞∞Check environmental factors. ∞∞Relocate the monitor and test in another room. ∞∞Cycle power On-Off. ∞∞Pixel that is permanently Off is a natural defect that can occur in LCD technology. ∞∞For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors. Troubleshooting │ 55