Dell E2016HV Users Guide - Page 53
Product-Specific Problems
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Image retention from a static image left on the monitor for a long period of time Faint shadow from the • Use the Power Management static image displayed feature to turn off the monitor at appears on the screen all times when not in use (for more information, see Power Management Modes. • Alternatively, use a dynamically changing screensaver. Product-Specific Problems Specific Symptoms What You Experience Possible Solutions Screen image is too small Cannot adjust the monitor with the buttons on the front panel No Input Signal when user controls are pressed Image is centered on screen, but does not fill entire viewing area OSD does not appear on the screen • Check the Aspect Ratio setting in the Display OSD. • Reset the monitor to Factory Settings. • Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor. • Check whether the OSD menu is locked. If yes, press and hold the button beside the Power button for 10 seconds to unlock (for more information, see Lock). No picture, the LED • Check the signal source. Ensure the light is white. When computer is not in the power saving you press "up", "down" mode by moving the mouse or or "Menu" key, the pressing any key on the keyboard. message " No input signal" will appear. • Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. • Reset the computer or video player. The picture does not fill the entire screen The picture cannot fill • Due to different video formats (aspect the height or width of ratio) of DVDs, the monitor may the screen display in full screen. • Run the built-in diagnostics. Troubleshooting 53