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Canon REALiS LCOS 4K600Z 4K600STZ 4K601STZ 4K600Z 4K601Z Users Manual - Page 212

The Projector Cannot Join the Network, You Cannot Operate the Remote Control

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Troubleshooting Cause The air filter is dirty. The operating environment is inappropriate. Countermeasure Check whether the air filter is clogged with dust. If the air filter is clogged, replace the air filter. (P194) Check whether the operating temperature is between 0°C (32°F) and 45°C (113°F). (P21) Projector settings must be adjusted when using the projector at altitudes of 2,300 m (7,545.8') or higher. In the [Install settings] menu, set [High altitude] under [Professional settings] to [On]. (P112) ■ The Projector Cannot Join the Network Cause The LAN cable (shielded twisted pair) is not connected correctly. The projector has not been on long enough (less than about 40 seconds). The projector cannot join a wireless network. (4K600STZ/4K600Z) Countermeasure Check whether the LAN cable (shielded twisted pair) is connected to the projector correctly. (P136) Network connections are not available until about 40 seconds after startup. Wait at least 40 seconds, and then try to connect again. (P160) Follow the instructions in "Network Setting" (P161 - P162), "Wireless LAN (Wi-Fi)" (P139), and "Detailed settings (wireless) (4K600STZ/4K600Z)" (P147 - P151) to set up the projector again. In PJ AP mode, try changing the wireless channel on the projector (P147 - P148). In infrastructure mode, try changing the wireless channel on the access point. If connection is still not possible, contact the Canon Customer Support Center. ■ You Cannot Operate the Remote Control Cause Batteries are not installed properly or they have run out. You are operating the remote control from the outside of the remote control operating range. There is an obstacle between the projector and the remote control. Countermeasure Check whether batteries are installed correctly. If batteries are installed correctly, replace them with new batteries. (P35) Check whether you are operating the remote control within the remote control operating range of the main unit of the projector. (P36) Remove the obstacle between the infrared remote receiver of the main unit of the projector and the remote control or point the remote control in an obstacle-free path. 212

Section	Page
How to Use This Manual	2
Table of Contents	3
Projector Highlights	4
Safety Instructions	6
Safety Symbols in this Manual	12
Precautions for Use	13
Power Supply	13
Installation and Use	14
Laser Light Source	16
Remote Control Batteries	18
Handling	19
For Safe Use	20
Carrying and Installation	20
Before Installation	21
Precautions When Carrying/Shipping the Projector	21
Precautions for Installation	21
When Using Mounted on the Ceiling	23
Installation to Project Up, Down, or at an Angle	23
Precautions for Portrait (Upright) Installation	24
Light Source	24
Open Source Software	26
Software under the GNU General Public License Version 2	26
Before Use	27
Included Accessories	27
Lens Cap	27
Part Names	28
Front Side	28
Rear Side	28
Bottom	29
LED Indicator Displays	31
Preparing the Remote Control	35
Installing Remote Control Batteries	35
Remote Control Operating Range	36
Using the Remote (RS-RC05) in a Wired Connection	36
Basic Guide	37
Installation Procedure	38
Setting Up the Projector	38
Positioning the Projector in Front of the Screen	38
Floor Installation	38
Installation on High Surfaces	39
Ceiling Mounting or Rear Projection	39
Relationship between Image Size and Projecting Distance	40
4K600STZ/4K601STZ	40
4K600Z/4K601Z	41
Lens Shift Function	43
Amount of Lens Shift	43
Connection Procedure	45
Connecting a Computer	45
Connecting AV Equipment	46
4K Projection	47
Definition of 4K	47
4K Digital Signal Compatibility	47
Multi Input Mode	48
Settings for Multi Input Mode	50
Plugging the Projector In	52
Projection Procedure	53
Step 1 Turn the Projector On	53
When the Language Selection Screen Appears	54
When the Password Input Screen Appears	54
When “No signal” Appears	54
When Notebook Computer Screen Does Not Appear	54
Adjusting Image	54
Changing Notebook Computer Screen Output	55
Turning on External Monitor Output	55
Step 2 Select an Input Signal	56
Step 3 Adjust the Image	58
Setting the Display Resolution of the Computer	58
Windows 10	58
Windows 8.1	58
Windows 7	58
Mac OS X	59
Focusing, Resizing, or Moving the Image	59
Adjusting Image Focus	59
Adjusting Image Size	60
Adjusting the Image Position	62
Step 4 Select an Aspect Ratio (Screen Aspect) Matching the Screen	64
Select the Aspect	64
Types of Aspect Ratios	64
Selecting an Aspect Ratio	64
Step 5 Adjusting Keystone Distortion	65
Horizontal/Vertical Keystone Adjustment	65
Corner Adjustment	66
Resetting the Keystone Adjustment	67
Step 6 Select the Image Quality (Image Mode)	68
Image Modes	68
Selecting an Image Mode	69
Projecting an Image in the DICOM SIM Mode	69
Switching the mode to the DICOM SIM Mode	70
Step 7 Turn the Projector Off	71
Convenient Features	72
Temporarily Blacking Out an Image	72
Freezing the Picture	72
Projecting a Test Pattern	72
Specifying Power-Saving Settings	73
Advanced Guide	75
Using Menus	76
Menu Configuration	76
Basic Menu Operations	77
Menu Configuration	80
Menu Settings	93
Input settings	93
Aspect	94
Input level	94
Super white	94
Color space	95
Progressive	95
Input signal details	96
HDR information	97
Image adjustment	98
Image mode	99
Create profile	100
Brightness	100
Contrast	100
Sharpness	100
Gamma	100
HDR range	100
Color adjustment	101
Advanced adjustment	101
Ambient light	102
Random noise reduction	102
MPEG noise reduction	102
Dynamic gamma	103
Dynamic contrast	103
Colorimetry	103
HDR (High Dynamic Range)	103
Mem. color correct (Flesh/Sky/Green)	104
6-axis color adjust	104
Fine-Tune Gamma	105
Light source mode	105
Brightness level	106
Reset	106
Install settings	107
Positional lock	108
Image flip H/V	108
Keystone	108
Professional settings	109
Panel drive mode	109
Multi input mode select	109
DVI optimizer	110
HDMI EDID mode select	110
RGB alignment	111
High altitude	112
Operating mode	112
Marginal focus	113
Edge blending	113
Lens - Position	116
Screen color	116
Iris	117
Test pattern	117
System settings	118
User screen settings	119
Logo capture	119
Logo position	119
No signal screen	119
Screen when blank	119
Projector on	119
On screen	120
Menu position	120
Menu display time	120
Menu rotation	121
Guide	121
Show input status	121
Air filter warning display	121
Overheat warning display	122
Remote control/Side control	122
Beep	122
Key repeat	122
Key lock	122
Remote control channel	123
Audio in terminal select	124
Serial communication	124
Power supply settings	124
Standby power setting	125
Quick startup	125
Power management mode	125
Power management duration	126
Direct power on	126
Motion blur reduction	126
Language	127
Other settings	128
Password settings	128
Register password	129
Date and time settings	129
Schedule	130
Detailed schedule setting	131
Calibration	133
Trigger out	134
Air filter counter	134
Power counter	134
Firmware	135
Factory defaults	135
Network settings	136
Network Connection Overview	136
Connection Methods	136
Wired Networks	136
Wireless Networks (4K600STZ/4K600Z)	137
Wireless LAN (Wi-Fi)	139
Countries and Regions Where Wireless LAN Use Is Permitted	139
Model Number	139
Statement on EC directive	139
Wireless LAN Specifications	139
4K600STZ/4K600Z	139
FCC/IC NOTICE	139
Model: 4K600STZ/4K600Z (including WLAN Module Model CH9-1346, FCC ID: AZD221)	139
Completing Projector Settings	140
Network settings lock	141
Network password setting	141
Register network password	141
Network (wired/wireless) (4K600STZ/4K600Z)	142
Network function (4K601STZ/4K601Z)	142
Detailed settings (wired) (4K600STZ/4K600Z)	142
Detailed settings (4K601STZ/4K601Z)	142
Detailed settings (wireless) (4K600STZ/4K600Z)	147
PJLink	152
AMX Device Discovery	153
Crestron RoomView	153
Information	154
Checking Projector Information	155
Using the Projector on a Network	157
Completing Computer Settings for a Network Connection	157
Specifying an IP Address	157
Windows 10	157
Windows 8.1	158
Windows 7	159
Mac OS X	159
Resetting the IP Address Setting of the Computer	159
Setting Up the Network	160
Displaying the Network Configuration Screen	160
Network Setting	161
Error Notification Mails	180
Controlling the Projector from a Computer	181
Advanced Projection	183
Projecting from Multiple Projectors at Once (Edge Blending)	183
Basic Instructions	183
Color Adjustment	184
Black Level Adjustment	184
Smoother Overlapping Areas	185
Advanced Registration to Adjust Projected Images	187
Registration Using 5-Point Adjustment	187
Manual Registration	189
Resetting Image Registration	190
Adjusting Peripheral Focus	191
Bringing Image Edges into Focus	191
Resetting Adjustment	192
Using Trigger out	192
Other Information	193
Maintenance	194
Cleaning the Projector	194
Replacing the Air Filter	194
Product Specifications	197
Displayed Test Patterns	197
Supported Signal Types	198
Specifications	202
Projector	202
Remote Control	204
External View	205
Service Port (CONTROL)	205
Troubleshooting	208
LED Indicator Details	208
Symptoms and Solutions	209
You Cannot Turn on the Projector	209
You Cannot Project an Image from the Projector	209
There is no Sound	210
The Projected Image Is Blurred	211
You Cannot Project an Image Appropriately	211
The Projector Power Turns Off	211
The Projector Cannot Join the Network	212
You Cannot Operate the Remote Control	212
Index	214
Numerics	214
A	214
B	214
C	214
D	214
E	214
F	214
G	214
H	214
I	214
K	214
L	214
M	214
N	214
O	215
P	215
R	215
S	215
T	215
U	215
W	215

Match case Limit results 1 per page

Troubleshooting

212

■

The Projector Cannot Join the Network

■

You Cannot Operate the Remote Control

The air filter is dirty.

Check whether the air filter is clogged with dust.

If the air filter is clogged, replace the air filter. (

P194

)

The operating

environment is

inappropriate.

Check whether the operating temperature is between

0°C (32°F) and 45°C (113°F). (

P21

)

Projector settings must be adjusted when using the

projector at altitudes of 2,300 m (7,545.8') or higher.

In the [Install settings] menu, set [High altitude] under

[Professional settings] to [On]. (

P112

)

Cause

Countermeasure

The LAN cable (shielded

twisted pair) is not

connected correctly.

Check whether the LAN cable (shielded twisted pair)

is connected to the projector correctly. (

P136

)

The projector has not

been on long enough

(less than about 40

seconds).

Network connections are not available until about 40

seconds after startup. Wait at least 40 seconds, and

then try to connect again. (

P160

)

The projector cannot join

a wireless network.

(4K600STZ/4K600Z)

Follow the instructions in “Network Setting” (

P161

–

P162

), “Wireless LAN (Wi-Fi)” (

P139

), and “Detailed

settings (wireless) (4K600STZ/4K600Z)” (

P147

–

P151

) to set up the projector again. In PJ AP mode,

try changing the wireless channel on the projector

(

P147

–

P148

). In infrastructure mode, try changing

the wireless channel on the access point. If

connection is still not possible, contact the Canon

Customer Support Center.

Cause

Countermeasure

Batteries are not

installed properly or they

have run out.

Check whether batteries are installed correctly. If

batteries are installed correctly, replace them with

new batteries. (

P35

)

You are operating the

remote control from the

outside of the remote

control operating range.

Check whether you are operating the remote control

within the remote control operating range of the main

unit of the projector. (

P36

)

There is an obstacle

between the projector

and the remote control.

Remove the obstacle between the infrared remote

receiver of the main unit of the projector and the

remote control or point the remote control in an

obstacle-free path.

Cause

Countermeasure