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Canon REALiS LCOS 4K600Z 4K600STZ 4K601STZ 4K600Z 4K601Z Users Manual - Page 210

There is no Sound, BLANK, Cause, Countermeasure

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Troubleshooting Cause The BLANK function has been selected. No image is projected due to a problem with the computer. The external monitor output is not set on the notebook computer correctly. The displayed image is not the same as that displayed on the computer. Countermeasure Press the BLANK button on the remote control. (P72) Turn first the projector and then the computer off and then back on again. Turn on the external monitor output on the notebook computer. To turn on the external monitor output, press the [LCD] or [VGA] function key or a key with an icon for the external monitor, while holding down the [Fn] key on the keyboard of the notebook computer. With Windows 10 / Windows 8.1 / Windows 7, you can turn on image output by holding down the Windows logo key and pressing the [P] key. (P55) The combination of keys used to perform this operation varies depending on the model of notebook computer. For more detailed information, refer to the manual that came with your computer. Check whether the dual screen (multi-display) mode is selected on the computer. If dual screen mode is selected, change the computer display output to mirroring mode. The output setting method varies among computer manufacturers. For more detailed information, refer to the manual that came with your computer. ■ There is no Sound Cause The audio cable is not connected correctly. The MUTE function is enabled. The volume level is adjusted to the minimum. An audio cable with a built-in resistor is used. Audio in terminal select is [Off]. Countermeasure Check the audio cable connection. (P45, P46) Press the MUTE button on the remote control. (P34) Press the VOL button on the remote control or the VOL+ button on the side control to adjust the volume level. (P29, P34) Use an audio cable without a built-in resistor. Change the Audio In terminal to the appropriate setting. (P124) 210

Section	Page
How to Use This Manual	2
Table of Contents	3
Projector Highlights	4
Safety Instructions	6
Safety Symbols in this Manual	12
Precautions for Use	13
Power Supply	13
Installation and Use	14
Laser Light Source	16
Remote Control Batteries	18
Handling	19
For Safe Use	20
Carrying and Installation	20
Before Installation	21
Precautions When Carrying/Shipping the Projector	21
Precautions for Installation	21
When Using Mounted on the Ceiling	23
Installation to Project Up, Down, or at an Angle	23
Precautions for Portrait (Upright) Installation	24
Light Source	24
Open Source Software	26
Software under the GNU General Public License Version 2	26
Before Use	27
Included Accessories	27
Lens Cap	27
Part Names	28
Front Side	28
Rear Side	28
Bottom	29
LED Indicator Displays	31
Preparing the Remote Control	35
Installing Remote Control Batteries	35
Remote Control Operating Range	36
Using the Remote (RS-RC05) in a Wired Connection	36
Basic Guide	37
Installation Procedure	38
Setting Up the Projector	38
Positioning the Projector in Front of the Screen	38
Floor Installation	38
Installation on High Surfaces	39
Ceiling Mounting or Rear Projection	39
Relationship between Image Size and Projecting Distance	40
4K600STZ/4K601STZ	40
4K600Z/4K601Z	41
Lens Shift Function	43
Amount of Lens Shift	43
Connection Procedure	45
Connecting a Computer	45
Connecting AV Equipment	46
4K Projection	47
Definition of 4K	47
4K Digital Signal Compatibility	47
Multi Input Mode	48
Settings for Multi Input Mode	50
Plugging the Projector In	52
Projection Procedure	53
Step 1 Turn the Projector On	53
When the Language Selection Screen Appears	54
When the Password Input Screen Appears	54
When “No signal” Appears	54
When Notebook Computer Screen Does Not Appear	54
Adjusting Image	54
Changing Notebook Computer Screen Output	55
Turning on External Monitor Output	55
Step 2 Select an Input Signal	56
Step 3 Adjust the Image	58
Setting the Display Resolution of the Computer	58
Windows 10	58
Windows 8.1	58
Windows 7	58
Mac OS X	59
Focusing, Resizing, or Moving the Image	59
Adjusting Image Focus	59
Adjusting Image Size	60
Adjusting the Image Position	62
Step 4 Select an Aspect Ratio (Screen Aspect) Matching the Screen	64
Select the Aspect	64
Types of Aspect Ratios	64
Selecting an Aspect Ratio	64
Step 5 Adjusting Keystone Distortion	65
Horizontal/Vertical Keystone Adjustment	65
Corner Adjustment	66
Resetting the Keystone Adjustment	67
Step 6 Select the Image Quality (Image Mode)	68
Image Modes	68
Selecting an Image Mode	69
Projecting an Image in the DICOM SIM Mode	69
Switching the mode to the DICOM SIM Mode	70
Step 7 Turn the Projector Off	71
Convenient Features	72
Temporarily Blacking Out an Image	72
Freezing the Picture	72
Projecting a Test Pattern	72
Specifying Power-Saving Settings	73
Advanced Guide	75
Using Menus	76
Menu Configuration	76
Basic Menu Operations	77
Menu Configuration	80
Menu Settings	93
Input settings	93
Aspect	94
Input level	94
Super white	94
Color space	95
Progressive	95
Input signal details	96
HDR information	97
Image adjustment	98
Image mode	99
Create profile	100
Brightness	100
Contrast	100
Sharpness	100
Gamma	100
HDR range	100
Color adjustment	101
Advanced adjustment	101
Ambient light	102
Random noise reduction	102
MPEG noise reduction	102
Dynamic gamma	103
Dynamic contrast	103
Colorimetry	103
HDR (High Dynamic Range)	103
Mem. color correct (Flesh/Sky/Green)	104
6-axis color adjust	104
Fine-Tune Gamma	105
Light source mode	105
Brightness level	106
Reset	106
Install settings	107
Positional lock	108
Image flip H/V	108
Keystone	108
Professional settings	109
Panel drive mode	109
Multi input mode select	109
DVI optimizer	110
HDMI EDID mode select	110
RGB alignment	111
High altitude	112
Operating mode	112
Marginal focus	113
Edge blending	113
Lens - Position	116
Screen color	116
Iris	117
Test pattern	117
System settings	118
User screen settings	119
Logo capture	119
Logo position	119
No signal screen	119
Screen when blank	119
Projector on	119
On screen	120
Menu position	120
Menu display time	120
Menu rotation	121
Guide	121
Show input status	121
Air filter warning display	121
Overheat warning display	122
Remote control/Side control	122
Beep	122
Key repeat	122
Key lock	122
Remote control channel	123
Audio in terminal select	124
Serial communication	124
Power supply settings	124
Standby power setting	125
Quick startup	125
Power management mode	125
Power management duration	126
Direct power on	126
Motion blur reduction	126
Language	127
Other settings	128
Password settings	128
Register password	129
Date and time settings	129
Schedule	130
Detailed schedule setting	131
Calibration	133
Trigger out	134
Air filter counter	134
Power counter	134
Firmware	135
Factory defaults	135
Network settings	136
Network Connection Overview	136
Connection Methods	136
Wired Networks	136
Wireless Networks (4K600STZ/4K600Z)	137
Wireless LAN (Wi-Fi)	139
Countries and Regions Where Wireless LAN Use Is Permitted	139
Model Number	139
Statement on EC directive	139
Wireless LAN Specifications	139
4K600STZ/4K600Z	139
FCC/IC NOTICE	139
Model: 4K600STZ/4K600Z (including WLAN Module Model CH9-1346, FCC ID: AZD221)	139
Completing Projector Settings	140
Network settings lock	141
Network password setting	141
Register network password	141
Network (wired/wireless) (4K600STZ/4K600Z)	142
Network function (4K601STZ/4K601Z)	142
Detailed settings (wired) (4K600STZ/4K600Z)	142
Detailed settings (4K601STZ/4K601Z)	142
Detailed settings (wireless) (4K600STZ/4K600Z)	147
PJLink	152
AMX Device Discovery	153
Crestron RoomView	153
Information	154
Checking Projector Information	155
Using the Projector on a Network	157
Completing Computer Settings for a Network Connection	157
Specifying an IP Address	157
Windows 10	157
Windows 8.1	158
Windows 7	159
Mac OS X	159
Resetting the IP Address Setting of the Computer	159
Setting Up the Network	160
Displaying the Network Configuration Screen	160
Network Setting	161
Error Notification Mails	180
Controlling the Projector from a Computer	181
Advanced Projection	183
Projecting from Multiple Projectors at Once (Edge Blending)	183
Basic Instructions	183
Color Adjustment	184
Black Level Adjustment	184
Smoother Overlapping Areas	185
Advanced Registration to Adjust Projected Images	187
Registration Using 5-Point Adjustment	187
Manual Registration	189
Resetting Image Registration	190
Adjusting Peripheral Focus	191
Bringing Image Edges into Focus	191
Resetting Adjustment	192
Using Trigger out	192
Other Information	193
Maintenance	194
Cleaning the Projector	194
Replacing the Air Filter	194
Product Specifications	197
Displayed Test Patterns	197
Supported Signal Types	198
Specifications	202
Projector	202
Remote Control	204
External View	205
Service Port (CONTROL)	205
Troubleshooting	208
LED Indicator Details	208
Symptoms and Solutions	209
You Cannot Turn on the Projector	209
You Cannot Project an Image from the Projector	209
There is no Sound	210
The Projected Image Is Blurred	211
You Cannot Project an Image Appropriately	211
The Projector Power Turns Off	211
The Projector Cannot Join the Network	212
You Cannot Operate the Remote Control	212
Index	214
Numerics	214
A	214
B	214
C	214
D	214
E	214
F	214
G	214
H	214
I	214
K	214
L	214
M	214
N	214
O	215
P	215
R	215
S	215
T	215
U	215
W	215

Match case Limit results 1 per page

Troubleshooting

210

■

There is no Sound

The BLANK function has

been selected.

Press the

BLANK

button on the remote control.

(

P72

)

No image is projected

due to a problem with

the computer.

Turn first the projector and then the computer off and

then back on again.

The external monitor

output is not set on the

notebook computer

correctly.

Turn on the external monitor output on the notebook

computer. To turn on the external monitor output,

press the [LCD] or [VGA] function key or a key with

an icon for the external monitor, while holding down

the [Fn] key on the keyboard of the notebook

computer. With Windows 10 / Windows 8.1 /

Windows 7, you can turn on image output by holding

down the Windows logo key and pressing the [P] key.

(

P55

)

The combination of keys used to perform this

operation varies depending on the model of

notebook computer. For more detailed information,

refer to the manual that came with your computer.

The displayed image is

not the same as that

displayed on the

computer.

Check whether the dual screen (multi-display) mode

is selected on the computer. If dual screen mode is

selected, change the computer display output to

mirroring mode.

The output setting method varies among computer

manufacturers. For more detailed information, refer

to the manual that came with your computer.

Cause

Countermeasure

The audio cable is not

connected correctly.

Check the audio cable connection. (

P45

P46

)

The MUTE function is

enabled.

Press the

MUTE

button on the remote control. (

P34

)

The volume level is

adjusted to the

minimum.

Press the

VOL

button on the remote control or the

VOL+

button on the side control to adjust the volume

level. (

P29

P34

)

An audio cable with a

built-in resistor is used.

Use an audio cable without a built-in resistor.

Audio in terminal select

is [Off].

Change the Audio In terminal to the appropriate

setting. (

P124

)

Cause

Countermeasure