Brother International MFC-J880DW Google Cloud Print Guide - Page 13

A Troubleshooting, If you are having difficulty with your machine

Page 13 highlights

A Troubleshooting A This chapter explains how to resolve typical problems you may encounter when using Google Cloud Print with your Brother machine. If, after reading this chapter, you are unable to resolve your problem, visit the Brother Solutions Center at: http://support.brother.com. If you are having difficulty with your machine A A Difficulty My Brother machine is not displayed in the printer list. I cannot print. I cannot register my Brother machine with Google Cloud Print. I do not see a confirmation message on my Brother machine when I try to register with Google Cloud Print, even after repeating the registration steps. Suggestions Make sure your machine is turned on. Confirm that Google Cloud Print is enabled. Confirm that your machine is registered with Google Cloud Print. If it is not registered, try to register again. If using Google Chrome™ browser, see page 4; if using Web Based Management, see page 5. Make sure your machine is turned on. Confirm your network settings. (See Network settings on page 2.) Certain files may not be printable, or may not appear exactly as they are displayed. Make sure your machine is connected to a network with Internet access. Verify that the date and time are set correctly on your machine. Make sure your Brother machine is idle while you are registering with Google Cloud Print. 10

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10
A
A
This chapter explains how to resolve typical problems you may encounter when using Google Cloud Print
with your Brother machine. If, after reading this chapter, you are unable to resolve your problem, visit the
Brother Solutions Center at: http://support.brother.com
.
If you are having difficulty with your machine
A
Troubleshooting
A
Difficulty
Suggestions
My Brother machine is not displayed in the printer list.
Make sure your machine is turned on.
Confirm that Google Cloud Print is enabled.
Confirm that your machine is registered with Google
Cloud Print. If it is not registered, try to register again. If
using Google Chrome™ browser, see page 4; if using
Web Based Management, see page 5.
I cannot print.
Make sure your machine is turned on.
Confirm your network settings. (See
Network settings
on page 2.)
Certain files may not be printable, or may not appear
exactly as they are displayed.
I cannot register my Brother machine with Google Cloud
Print.
Make sure your machine is connected to a network with
Internet access.
Verify that the date and time are set correctly on your
machine.
I do not see a confirmation message on my Brother
machine when I try to register with Google Cloud Print,
even after repeating the registration steps.
Make sure your Brother machine is idle while you are
registering with Google Cloud Print.