Black & Decker BESTA512CM Instruction Manual - Page 12

English Troubleshooting Guide BE SURE TO FOLLOW SAFETY RULES AND INSTRUCTIONS For assistance with your product, visit our website at www.blackanddecker.com for a list of service centers, or call the BLACK+DECKER Customer Care Center at 1-800-544-6986. PROBLEM • Trimmer will not start. POSSIBLE CAUSE • Cord is not plugged in. • Circuit fuse is blown. • Circuit breaker is tripped. • Cord or switch is damaged. • Cutting line is consumed • Edging too far from edge of quickly in edge mode. sidewalks or abrasive surfaces. • The cutting line is hitting the sidewalk or abrasive surfaces. POSSIBLE SOLUTION • Plug tool into a working outlet. • Replace circuit fuse. (If the product repeatedly causes the circuit fuse to blow, discontinue use immediately and have it serviced by an authorized BLACK+DECKER service center. • Reset circuit breaker. (If the product repeatedly causes the circuit breaker trip, discontinue use immediately and have it serviced by an authorized BLACK+DECKER service center. • Have cord or switch replaced at an authorized BLACK+DECKER service center. • Ensure edging wheel is on the edge of the surface and the cutting line is positioned in the grass or dirt area to be edged, not the sidewalk or abrasive surface. TWO-YEAR LIMITED WARRANTY Black & Decker (U.S.) Inc. warranties this product to be free from defects in material or workmanship for a period of two 2 years following the date of purchase, provided that the product is used in a home environment. This limited warranty does not cover failures due to abuse, accidental damage or when repairs have been made or attempted by anyone other than BLACK+DECKER and its Authorized Service Centers. A defective product meeting the warranty conditions set forth herein will be replaced or repaired at no charge in either of two ways: The first, which will result in exchanges only, is to return the product to the retailer from whom it was purchased (provided that the store is a participating retailer). Returns should be made within the time period of the retailer's policy for exchanges. Proof of purchase may be required. Please check with the retailer for its specific return policy regarding time limits for returns or exchanges. The second option is to take or send the product (prepaid) to a BLACK+DECKER owned or authorized Service Center for repair or replacement at BLACK+DECKER's option. Proof of purchase may be required. BLACK+DECKER owned and authorized service centers are listed online at www.blackanddecker.com. This warranty does not apply to accessories. This warranty gives you specific legal rights aand you may have other rights which vary from state to state or province to province. Should you have any questions, contact the manager of your nearest BLACK+DECKER Service Center. This product is not intended for commercial use, and accordingly, such commercial use of this product will void this warranty. All other guarantees, express or implied, are hereby disclaimed. LATIN AMERICA: This warranty does not apply to products sold in Latin America. For products sold in Latin America, check country specific warranty information contained in the packaging, call the local company or see the website for warranty information. FREE WARNING LABEL REPLACEMENT: If your warning labels become illegible or are missing, call 1-800-544-6986 for a free replacement.. Imported by Black & Decker (U.S.) Inc., 701 E. Joppa Rd. Towson, MD 21286 BlackandDecker.com 1-800-544-6986 10