2010 BMW 528 Owner's Manual - Page 194

BMW Assist BMW Assist* BMW Assist* BMW Assist provides a number of different services. For example, the position data of the vehicle can be transmitted to the BMW Assist Response Center when an Emergency Request* is sent. Many BMW Assist services depend on the individually agreed contract. After your contract has expired, the BMW Assist system will be deactivated by the BMW Assist Response Center without you having to visit a BMW center. After the BMW Assist system has been deactivated, no BMW Assist service will be available. The BMW Assist system can be reactivated by a BMW center after signing a new contract. Assist Response Center then speaks with you and takes further steps to help you. > Enhanced Roadside Assistance: BMW Roadside Assistance* can be contacted if assistance is needed in the event of a breakdown. If possible, the vehicle data and position data are transmitted during this time. > BMW Customer Relations: connection with Customer Relations for information on all aspects of your vehicle. > TeleService: data on your vehicle's service status or required inspections are transmitted to your BMW center, either automatically before a service due date or when you request a BMW service appointment. > Remote door unlock: the BMW Assist Response Center provides assistance if, for example, the remote control is not available and the vehicle needs to be opened. > Stolen vehicle recovery: after you report to the police that your vehicle was stolen, the BMW Assist Response Center can determine its position. > In addition to these services, the optional Convenience Plan offers Concierge service and information for route planning, traffic and weather. A limited number of calls can be made via the BMW Assist Response Center with Critical Calling, such as when the mobile phone is not available or discharged. Press the SOS button to contact the BMW Assist Response Center. Requirements > The installed BMW Assist system is logged on to a mobile phone network. This network must be capable of transmitting the services. > To transmit position data, the vehicle must be able to determine the current position. > To activate and update BMW Assist, a GPS signal must be available. > The BMW Assist service contract was signed with your BMW center or with the BMW Assist Response Center. Activation must be completed. > BMW Assist is activated. Offered services > Emergency Request: when you press the SOS button, a connection is established to the BMW Assist Response Center. The BMW Assist Response Center then speaks with you and takes further steps to help you. > Automatic collision notification: under certain conditions, a connection is established to the BMW Assist Response Center after a serious accident. If possible, the BMW 192 TeleService* TeleService supports communication with your BMW center. > Data on the vehicle's service requirements can be sent directly to the BMW center. In this way, the BMW center can plan its work Online Edition for Part no. 01 41 2 602 678 - © 08/09 BMW AG