Vtech CLP99486 User Manual - Page 156

Appendix Troubleshooting The iPhone ringtone played is unclear or too loud with noise. • The quality of ringtone played on your telephone is subject to individual ringtone characteristics. • Try using another iPhone ringtone to test the quality. My telephone doesn't work at all. • Make sure the power cord is securely plugged in. • Make sure you plug the battery connector securely into the cordless handset. • Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack. • Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. See page 11 for details. • Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • You may need to purchase a new battery. Please refer to Battery installation and charging in this user's manual on pages 11-13. The remote voice control feature does not work. • Make sure the operating system of your cell phone is iOS 8 or later, or Android 4 or later. • Make sure your cell phone is paired and connected to your telephone system via Bluetooth. • Make sure no Bluetooth applications are running in the background of your cell phone. • Keep your cell phone within 15 feet of the telephone base. • Do not lock up your cell phone's screen or set passcode for activating the voice-controlled application (voice app). • Make sure you have turned on or logged in to the applications on your cell phone that you will be sending your voice commands, such as GPS, e-mail and social networking accounts. 150