Sub-Zero BI-36S Built-In Use & Care Guide - Page 42

Troubleshooting Guide, Frequently Asked Questions

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Troubleshooting Guide 42 Frequently Asked Questions ICE PRODUCTION IMPORTANT NOTE: Make sure that the power is on for the ice maker system. The indicator will be visible in the control panel display. IMPORTANT NOTE: Dispose of the first two containers of ice produced by your new built-in unit to ensure that impurities from new plumbing connections are not consumed. Q: My ice maker is not producing very much ice. A: On average, you can expect a cycle of ice (eight cubes per cycle) every two hours. Increased ice production can be achieved with the max ice feature. Q: The ice is freezing together and clumping. A: If ice is not used regularly it tends to fuse together. You may need to discard the ice and allow ice to be replenished. Q: The ice tastes funny and is discolored. A: Sub-Zero built-in models with an ice maker have a water filtration system. If the indicator is displayed in the control panel display, the water filter cartridge needs to be replaced. Q: The ice cubes seem small or water is dispensing very slowly. A: The water filter cartridge may need to be replaced. Refer to page 20. NOISE Q: Why do I hear my unit running constantly? A: It is normal to hear the operation of fans and compres- sors. Sounds will be accentuated based on the placement of the unit and overall room design. TEMPERATURE IMPORTANT NOTE: Unless the unit is being serviced, make sure the power for your unit is on. If the unit is not on, 'OFF' will be visible in the control panel display. Q: How do I adjust the temperatures? A: To adjust temperatures, refer to temperature control, page 14. Q: What are the suggested temperature settings? A: The recommended settings are 38°F (3°C) for the refrig- erator section and 0°F (-18°C) for the freezer section. Q: Condensation is forming on the inside and outside of the unit. A: In climates with higher humidity, condensation will form and is considered normal. Leaving the door open for a long period of time may also contribute to condensation forming on the inside of the unit. Q: My built-in unit is not cooling properly. A: Clean the condenser area as outlined on page 2. DOOR OPERATION Q: Why is the door of my unit hard to open? A: The built-in unit was designed for an airtight seal. A vacuum seal can form after the door is closed. Wait several seconds for pressure to equalize before reopening the door. Q: The door on my unit is opening too fast and hitting the wall or surrounding cabinets. A: The unit may not be leveled properly or a door stop may be required. Install the optional 0° door stop provided with the built-in unit.

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Troubleshooting Guide
42
Frequently Asked Questions
ICE PRODUCTION
IMPORTANT NOTE:
Make sure that the power is on for the
ice maker system. The
indicator will be visible in the
control panel display.
IMPORTANT NOTE:
Dispose of the first two containers of
ice produced by your new built-in unit to ensure that
impurities from new plumbing connections are not
consumed.
Q:
My ice maker is not producing very much ice.
A:
On average, you can expect a cycle of ice (eight cubes
per cycle) every two hours. Increased ice production
can be achieved with the max ice feature.
Q:
The ice is freezing together and clumping.
A:
If ice is not used regularly it tends to fuse together.
You may need to discard the ice and allow ice to be
replenished.
Q:
The ice tastes funny and is discolored.
A:
Sub-Zero built-in models with an ice maker have a
water filtration system. If the
indicator is displayed
in the control panel display, the water filter cartridge
needs to be replaced.
Q:
The ice cubes seem small or water is dispensing very
slowly.
A:
The water filter cartridge may need to be replaced.
Refer to page 20.
NOISE
Q:
Why do I hear my unit running constantly?
A:
It is normal to hear the operation of fans and compres-
sors. Sounds will be accentuated based on the place-
ment of the unit and overall room design.
TEMPERATURE
IMPORTANT NOTE:
Unless the unit is being serviced,
make sure the power for your unit is on. If the unit is not
on, ‘OFF’ will be visible in the control panel display.
Q:
How do I adjust the temperatures?
A:
To adjust temperatures, refer to temperature control,
page 14.
Q:
What are the suggested temperature settings?
A:
The recommended settings are 38°F
(3°C)
for the refrig-
erator section and 0°F
(-18°C)
for the freezer section.
Q:
Condensation is forming on the inside and outside of
the unit.
A:
In climates with higher humidity, condensation will form
and is considered normal. Leaving the door open for a
long period of time may also contribute to condensa-
tion forming on the inside of the unit.
Q:
My built-in unit is not cooling properly.
A:
Clean the condenser area as outlined on page 2±.
DOOR OPERATION
Q:
Why is the door of my unit hard to open?
A:
The built-in unit was designed for an airtight seal. A
vacuum seal can form after the door is closed. Wait
several seconds for pressure to equalize before
reopening the door.
Q:
The door on my unit is opening too fast and hitting the
wall or surrounding cabinets.
A:
The unit may not be leveled properly or a door stop
may be required. Install the optional ±0° door stop
provided with the built-in unit.