Sonos Dock User Guide - Page 9

LED Explanations - DOCK - problems

Page 9 highlights

SONOS DOCK 7 LED Explanations - DOCK DOCK Status Indicator Solid white Mute Button Indicator Off Solid white Flashing white Flashing white Solid green Off Flashing green Flashing white Flashing red Flashing red Flashing green Off Flashing green Flashing red, followed by a repeating pattern of: White or Amber flashing alone, then Green and Amber flashing in unison State Additional Information Powered up, connected to the network You can turn the white light off so it does not display when your DOCK is in normal operation. Muted Powering up (booting) Powered up, not connected to a Sonos system Flashing in unison. Looking for a Sonos Flashing alternately. system. iPod incompatibility The device in the DOCK is not compatible. See "SONOS DOCK" on page 1 for a list of compatible devices. Dock is connected to a Sonos component, but there is a software version mismatch between the components. Choose one of the following to check for updates: • Using a handheld Controller, select Settings -> Online Updates. • Using a Using Sonos Controller for Mac or PC, select Help -> Check for Updates. Diagnostics mode You may be instructed to enter Diagnostics mode by a technician when you call Customer Support to report a problem. If you accidentally enter diagnostics mode, press the Connect button to exit.

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SONOS DOCK
7
LED Explanations - DOCK
DOCK Status Indicator
Mute Button Indicator
State
Additional Information
Solid white
Off
Powered up,
connected to the
network
You can turn the white light off so it does not display when
your DOCK is in normal operation.
Solid white
Solid green
Muted
Flashing white
Off
Powering up
(booting)
Flashing white
Flashing green
Powered up, not
connected to a
Sonos system
Flashing in unison.
Flashing white
Flashing green
Looking for a Sonos
system.
Flashing alternately.
Flashing red
Off
iPod incompatibility
The device in the DOCK is not compatible. See "SONOS
DOCK" on page 1 for a list of compatible devices.
Flashing red
Flashing green
Dock is connected
to a Sonos
component, but
there is a software
version mismatch
between the
components.
Choose one of the following to check for updates:
Using a handheld Controller, select
Settings
->
Online
Updates
.
Using a Using Sonos Controller for Mac or PC, select
Help
->
Check for Updates
.
Flashing red, followed by a
repeating pattern of: White
or Amber flashing alone,
then Green and Amber
flashing in unison
Diagnostics mode
You may be instructed to enter Diagnostics mode by a
technician when you call Customer Support to report a
problem.
If you accidentally enter diagnostics mode, press the
Connect
button to exit.