Sharp BP-50M26 Operating Manual - Page 1007

TROUBLESHOOTING►GENERAL PROBLEMS ? Problem THE IMAGE IS UPSIDE DOWN MANY GARBLED CHARACTERS ARE PRINTED AFTER THE ROUTER WAS REPLACED, I CAN NO LONGER PRINT TO THE MACHINE Check Are you using a type of paper (envelopes, punch paper, etc.) that can only be loaded in a fixed orientation? Is the correct binding position selected for 2-sided printing? Is your computer or the machine in an unstable state? Does your computer connect to the machine? Page 10-34 10-34 10-34 10-35 PRINTING DOES NOT TAKE PLACE Check Is your PC connected correctly to the machine? Is the machine connected to the same network (LAN, etc.) as your PC? Have you changed your network environment by replacing a computer or adding a new router? Is the IP address selected correctly? (Windows) Are you using a printer port created using Standard TCP/IP Port? (Windows) Is your computer in an unstable state? Is the machine specified correctly in the application that you are using for printing?  Solution ■ Make sure that the cable is connected securely to the LAN connector of your PC and that of the machine. If you are connecting to a network, make sure that the LAN cable is securely connected to the hub as well. SIDE AND BACK (page 1-6) ■ The machine must be connected to the same network as your PC. If you do not know which network the machine is connected to, ask the network administrator. ■ The connection to the computer may not be correct due to a change in IP address caused by replacing your computer or by a change in the network environment. Contact your network administrator to confirm that the settings between the machine and your computer or network environment are correct. ■ Check the IP address setting. If the machine does not have a permanent IP address (the machine receives an IP address from a DHCP server), printing will not be possible if the IP address changes. You can check the machine's IP address in [Network Status] of setting mode. If the IP address has changed, change the port setting in the printer driver.  "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it is recommended that a permanent IP address be assigned to the machine.  "Settings (administrator)" → [System Settings] → [Network Settings] ■ Check the PC settings. When a port created with Standard TCP/IP Port in Windows is used and the [SNMP Status Enabled] checkbox is , it may not be possible to print correctly. Change the [SNMP Status Enabled] checkbox to . See: Software Setup Guide ■ Restart your computer. Printing is sometimes not possible when you run multiple applications at once or there is insufficient memory or local drive space. Restart your computer. ■ Check whether the machine's printer driver has been selected from the print window of the application. If the machine's printer driver does not appear in the list of available printer drivers, it may not be installed correctly. Remove the printer driver and then install it once again. See: Software Setup Guide 10-28