Polk Audio Command Bar User Guide 1 - Page 16

Troubleshooting

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CLEARING ALL LEARNED IR CODES Press and hold the mic mute button on the sound bar for about 10 seconds. Troubleshooting I Don't Hear Sound From My Subwoofer 1) Verify that the subwoofer is plugged into a power source. 2) Check the green light on the back of the subwoofer. • If it is solid green, turn up the Bass using the remote control. • If it is flashing green, you need to sync the subwoofer to the sound bar using the instructions below. If both lights are off, you need to connect the subwoofer to a power source. Syncing the Subwoofer to the Sound Bar 1) Verify that the sound bar and subwoofer are plugged into a power source. 2) On the back of the sound bar, press and hold the SYNC button until you hear "Entering subwoofer pairing mode," then release the button. The SUB light above the SYNC button will flash green. 3) On the back of the SUBWOOFER, press and hold the SYNC button until you hear "Subwoofer paired," (about 10 seconds) and the light on the back of the subwoofer turns solid green. 16

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16
I Don’t Hear Sound From My Subwoofer
1)
Verify that the subwoofer is plugged into a power source.
2) Check the green light on the back of the subwoofer.
• If it is solid green, turn up the Bass using the remote control.
• If it is flashing green, you need to sync the subwoofer to the sound bar using the
instructions below. If both lights are off, you need to connect the subwoofer to a
power source.
Syncing the Subwoofer to the Sound Bar
1) Verify that the sound bar and subwoofer are plugged into a power source.
2) On the back of the sound bar, press and hold the
SYNC
button until you hear “Entering
subwoofer pairing mode,” then release the button. The SUB light above the
SYNC
button will flash green.
3) On the back of the
SUBWOOFER,
press and hold the SYNC button until you hear
“Subwoofer paired,” (about 10 seconds) and the light on the back of the subwoofer
turns solid green
.
Troubleshooting
CLEARING ALL LEARNED IR CODES
Press and hold the mic mute button
on the sound bar for about 10 seconds.