Oki MB471 smart PrintSuperVision Users Manual - Page 231
After enabling Save Job Log from Admin Menu on the device
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16. Troubleshooting Item Details [Acquired by Other Servers] is displayed in [Job Log Acquisition State] of the [Device List]. Either the job log is set to be acquired by a different server, or the device flash memory was initialized. Select the device in [Details Screen] > [Manage] > [Device Management Settings] > [Device Settings], and then uncheck and recheck [Record Job Log to Device]. When the device is set to acquire the job log from a different server, see "To Change Device Management to a Different Computer" (P. 222). "Job logs cannot be recorded on the device because logging function on the device is being disabled. ..." is displayed. The "Save Job Log" setting on the device is disabled. After enabling "Save Job Log" from "Admin Menu" on the device, check [Record Job Log to Device], and then click [Apply]. For details about "Admin Menu", please refer to the device's manual. Cannot perform menu printing or demo printing from the control panel of the device. - Check whether local print is set to printing prohibited or color printing prohibited. - Check the available usage and valid period to ensure that the local print available usage is not exceeded. Cannot initialize the flash memory from the device control panel. Also, the hard disk or SD memory card cannot be initialized for devices equipped with an internal hard disk or SD memory card. In this state, the flash memory, built-in hard disk and SD memory card cannot be initialized. Delete the device according to "Deleting Registered Devices" (P. 218), and initialize the flash memory, built-in hard disk or SD memory card. After initializing, select the [Printer] menu > [Add a Printer], and follow the steps to re-add the device. Cannot access sPSV from - Check the address where sPSV is installed. the web browser. - Check that OKI sPSVService has started. - 231 -