Kenwood DPX-5000BT Operation Manual - Page 23

TROUBLESHOOTING Pandora ANDROID Symptom Cannot playback at [BROWSE MODE]. "NO DEVICE" or "READING" keeps flashing. Playback is intermittent or sound skips. "ANDROID ERROR" / "NA DEVICE" "ADD ERROR" "CHECK DEVICE" "NO SKIPS" "NO STATIONS" "STATION LIMIT" "CONNECT ERROR" "RATING ERROR" "THUMBS N/A" "LICENSE ERROR" Remedy • Make sure KENWOOD MUSIC PLAY APP is installed on the Android device. ( 7) • Reconnect the Android device and select the appropriate control mode. • If this does not solve the problem, the connected Android device does not support [BROWSE MODE]. ( 25) • Switch off the developer options on the Android device. • Reconnect the Android device. • If this does not solve the problem, the connected Android device does not support [BROWSE MODE]. ( 25) Turn off the power saving mode on the Android device. • Reconnect the Android device. • Restart the Android device. New station creation is unsuccessful. Check the Pandora application on your device. The skip limit has been reached. No stations are found. The number of registered stations has reached its limit. Retry after deleting unnecessary stations from your device. Communication is unstable. Registration of thumbs up/thumbs down has failed due to insufficient network connectivity. Registration of thumbs up/thumbs down is not allowed. You try to access from a country which Pandora is not deliverable. Symptom Remedy No Bluetooth device is • Search from the Bluetooth device again. detected. • Reset the unit. ( 3) Bluetooth pairing cannot be made. • Make sure you have entered the same PIN code to both the unit and Bluetooth device. • Delete pairing information from both the unit and the Bluetooth device, then perform pairing again. ( 12) Echo or noise is heard during a phone conversation. • Adjust the microphone unit's position. ( 12) • Check the [ECHO CANCEL] setting. ( 14) Phone sound quality is poor. • Reduce the distance between the unit and the Bluetooth device. • Move the car to a place where you can get a better signal reception. Bluetooth® Voice calling method is not successful. • Use voice calling method in a more quiet environment. • Reduce the distance from the microphone when you speak the name. • Make sure the same voice as the registered voice tag is used. Sound is being interrupted or skipped during playback of a Bluetooth audio player. • Reduce the distance between the unit and the Bluetooth audio player. • Turn off, then turn on the unit and try to connect again. • Other Bluetooth devices might be trying to connect to the unit. The connected Bluetooth audio player cannot be controlled. • Check whether the connected Bluetooth audio player supports Audio/Video Remote Control Profile (AVRCP). (Refer to the instructions of your audio player.) • Disconnect and connect the Bluetooth player again. ENGLISH 23