HP Spectre 13 User Guide

HP Spectre 13 Manual

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  • HP Spectre 13 | User Guide - Page 1
    User Guide
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    / windows7/get-know-windows-7 for details. To obtain the latest information in this guide, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. Software terms By installing, copying, downloading
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding 13 Connecting to a wireless network ...13 Using the wireless controls 13 Using the wireless button 13 Using operating system controls 14 Using a WLAN ...14 Using an Internet service
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    Connecting speakers ...19 Connecting headphones and microphones 19 Checking the sound ...20 Using Beats Audio ...20 Accessing Beats Audio Control Panel 20 Enabling and disabling Beats Audio 20 Using video ...20 Connecting an HDMI device 21 Configuring HDMI audio settings 21 Connecting a digital
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    when no power source is available 37 Resolving a low battery level when the computer cannot exit Hibernation ....... 37 Running on external power ...38 HP CoolSense (select models only 38 Refreshing your software content with Intel Smart Connect Technology (select models only 39 Shutting down the
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    using HP Recovery partition (select models only 58 Recovering using the recovery media 58 Changing the computer boot order 59 12 Specifications ...60 Input power ...60 Operating environment ...60 13 Troubleshooting and support ...61 Troubleshooting ...61 Wireless connection problems 61
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    router 63 Network status icon is not displayed 63 Audio problems ...63 Power management problems 64 Resolving a low battery level 64 Resolving a low the computer cannot exit Hibernation 64 Troubleshooting an AC adapter 64 Contacting support ...66 14 Electrostatic Discharge ...67 Index ...68 ix
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    x
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    , fun things to do with your computer, and where to find additional HP resources. Best practices To protect your smart investment, after you set up wired or wireless network. See details in Connecting to a network on page 13. ● Become familiar with the computer hardware and software. Go to Getting to
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    Setup Instructions ● Overview of computer setup and features Help and Support ● A broad range of how-to information and troubleshooting tips To access Help and Support, select Start > Help and Support. For more details, go to http://www.hp.com/ support. Safety & Comfort Guide ● Proper
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    2 Getting to know your computer Finding your hardware and software information ▲ Select Start > Computer. A list displays all of the storage devices installed in your computer, including optical drives, solid-state drives (SSD), or a secondary hard drive. To find out what software is included on
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    Right side Component (1) USB 3.0 charging (powered) port (2) Mini DisplayPort (3) HDMI port (4) AC adapter light (5) Power connector Description Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner, or USB hub. Standard USB ports will not charge all
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    : When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). Reads data from and writes data to memory cards such as Secure Digital (SD) memory cards
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    notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 6 Chapter 2 Getting to know your computer
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    TouchPad Component (1) Left control zone (select models only) (2) TouchPad zone (3) Left TouchPad button (4) Right TouchPad button (5) Right control zone (select models only) Description Textured area that allows you to perform additional gestures. Moves the on-screen pointer and selects
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is
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    Buttons Component (1) Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in
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    Keys Component (1) esc key (2) fn key (3) Windows key (4) Action keys (5) Windows applications key Description Reveals system information when pressed in combination with the fn key. Reveals system information when pressed in combination with the esc key. Displays the Windows Start menu.
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    the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All your computer on page 3. ● Service label-Provides important information to identify your computer. When contacting support, you will probably be asked for
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    ● Microsoft Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional
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    For more information about wireless technology, see the information and website links provided in Help and Support. Using the wireless controls You can control the wireless devices in your computer using these features turn off the wireless devices simultaneously. Connecting to a wireless network 13
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    wireless networks, and diagnose and repair network problems. To use operating system controls, select more information, select Start > Help and Support. Using a WLAN With a WLAN device, connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and
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    : ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE over the network. For more information, see Help and Support. Connecting to a wireless network 15
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    to, click Open Network and Sharing Center, and then click Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. After the connection is made, place the mouse pointer over the network
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer
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    or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE
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    select Start > Help and Support. Editing media in Adobe on almost any computer or device. Using audio On your HP computer, you can play music CDs (external optical drive purchased to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer
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    headphone jack. Accessing Beats Audio Control Panel Use Beats Audio Control Panel to view and manually control audio and bass settings. ▲ To open Beats Audio Control Panel, select Start the correct cable. Check the device manufacturer's instructions. 20 Chapter 4 Enjoying entertainment features
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    TV or monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need an changes. Configuring HDMI audio settings HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to
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    To return the audio stream to the computer speakers, follow these steps: 1. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices. 2. On the Playback tab, click Speakers. 3. Click Set Default, and then click OK. Connecting a digital
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    If your computer has a high-resolution display, you may want to adjust the display settings when working in older software programs that are not compatible with high resolution. ● If the text in apps is too small, try zooming in. ● For Web pages, press ctrl + / - to zoom in and out. TIP: If these
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    BIOS) and HP PC Hardware Diagnostics (UEFI) on page 51 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    Icon Key Description f3 Increases the screen brightness incrementally as long as you hold down the key. f4 Switches the screen image between display devices connected to the system. For example, if a monitor is connected to the computer, pressing this key alternates the screen image from the
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    NOTE: An external USB mouse (purchased separately) can be connected to one of the USB ports on the computer. Your computer has special action keys and hot key functions on the keyboard to perform routine tasks. Selecting and opening To make an on-screen selection, use the tap function on the
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    on the desktop. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view the demonstration of a gesture: 1. Select Start > Control Panel > Hardware and Sound > Synaptics TouchPad. 2. Click a gesture to activate
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom out by placing two
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    Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o'clock to 3 o'clock. To reverse the rotation, move your right forefinger from 3 o'clock
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    2-Finger Click 2-finger click allows you to make menu selections for an object on the screen. NOTE: Using 2-finger click is the same action as using right-click with the mouse. ▲ Place two fingers on the TouchPad zone and press down to open the options menu for the selected object. 30 Chapter 5
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    Using touch screen gestures A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and mouse. Selecting To
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    Scrolling and moving objects The one-finger slide is mostly used to pan or scroll through lists and pages, but you can use it for other interactions, too, such as moving an object. ● To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. NOTE: When
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    Pinching/zooming Pinching and zooming allows you to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the display and then move your fingers together. ● Zoom in by placing two fingers together on the display and then move your fingers apart. Rotating Rotating allows you to
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    and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and conserves power so that computer performance is balanced with power conservation. Using Sleep
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    to create a user account password or change your current user account password, click Create or change your user account password, and then follow the onscreen instructions. 5. Click Save changes. Using Sleep or Hibernation 35
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    a charge, contact support. Your computer has an internal, rechargeable battery that can be replaced only by an authorized service provider. For information , contact support. The battery in this product cannot be easily replaced by users themselves. HP recommends that you contact support to have
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    available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when
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    information about connecting to AC power, see the Setup Instructions provided in the computer box. The computer does not to keep the surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the performance and
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    , such as emails. When the computer exits Sleep, you have immediate access to your updated information. ▲ To enable this feature or manually adjust the settings, select Start > All Programs > Intel > Intel Smart Connect Technology. Shutting down the computer CAUTION: Unsaved information is lost
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    information about connecting external wireless devices, see Connecting to a network on page 13. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port
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    the device. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then follow the on-screen instructions. 3. Remove the device. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure
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    with the memory card. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar. Then follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
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    and drivers, instructions for cleaning your computer, and tips for traveling with your computer. Updating programs and drivers HP recommends that most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive
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    Cleaning procedures Follow the procedures in this section to safely clean your computer. WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is turned on. Turn off the computer. Disconnect AC power. Disconnect all powered external devices.
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    ● When traveling by air, carry the computer as hand luggage; do not check it in with the rest of your luggage. CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar
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    of security software applications that are organized by task. Instead of searching for each application through the Start menu and Control Panel, HP Security Assistant allows you to access the applications for the following security tasks: ● Setting up Internet and antivirus security. ● Backing up
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    punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all as screen-saver passwords, select Start > Help and Support. Setting Windows passwords Password User password Administrator password Function Protects
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    . When the Startup Menu is displayed, press f10. 3. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the Internet
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    your computer. To download the latest versions, go to http://www.hp.com/support. At this location, you can also register to receive automatic update companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless
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    Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. For more information, see Backing up, restoring, and recovering on page
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    of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To
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    , or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At properly. 52 Chapter 10 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI)
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    test while it is running, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Software tab
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    these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the from support through the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
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    Creation. 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 57. . For more information about using shadow copies to restore, see Help and Support. Creating a system restore point 1. Select Start > Control Panel > System
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    > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control feature to Windows settings. See Help and Support for more information. 56 Chapter 11 Backing up, restoring, and recovering
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    software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from Support for more information. Recovering the original system using HP Recovery Manager HP
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    the recovery media do not work, you can obtain recovery discs for your system from support through the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. ● The Minimized Image Recovery option is recommended for advanced users only. All
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    Changing the computer boot order To change the boot order for recovery discs: 1. Restart the computer. 2. Press esc while the computer is restarting, and then press f9 for boot options. 3. Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for a recovery flash
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    be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input
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    13 Troubleshooting and support ● Troubleshooting ● Contacting support Troubleshooting Wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not turned on. ● Wireless device is not installed correctly or has been disabled. ●
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    the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both 13 Troubleshooting and support
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    : 1. Open your Internet browser and go to http://www.hp.com/support. 2. Select your country or region. 3. Click the option instructions. NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's website for the latest software. Audio problems sound. Troubleshooting 63
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    problems Resolving a low battery level Resolving a low battery level when external power is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP replaced. 64 Chapter 13 Troubleshooting and support
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    Contact support for information about obtaining a replacement AC power adapter. Troubleshooting 65
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    .html. Here you can: ● Chat online with an HP technician. NOTE: When technical support chat is not available in a particular language, it is available in English. ● Email Support. ● Find Support worldwide telephone numbers. ● Locate an HP service center. 66 Chapter 13 Troubleshooting and support
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    to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a about static electricity or assistance with component removal or installation, contact support. 67
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    brightness 24 Help and Support 24 identifying 10 increase determining version 51 downloading an update 52 updating 51 Bluetooth device 13, 16 Bluetooth label 12 boot order changing 59 bottom 12 information 25 using 25 HP and third-party software updates, installing 49 HP Recovery Manager 57 hubs
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    Microsoft Certificate of Authenticity 12 regulatory 12 serial number 11 service 11 wireless certification 12 WLAN 12 lights AC adapter 4 original system 57 recovery 57 HP Recovery Manager 57 recovery discs 49 speakers connecting 19 identifying 11, 18 supported discs 54 system information hot key 25
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    low battery level 64 power management 64 wireless connection 61 Troubleshooting and support 61 turning off the computer 39 U unresponsive system 39 13 wireless button 13 wireless certification label 12 wireless controls button 13 operating system 13 Wireless Assistant software 13 wireless light 8, 13
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User Guide