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Epson XP-4105 Users Guide - Page 225

Solving Scanning Problems, Scanning Software Does Not Operate Correctly

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• After you print, the colors in your printout need time to set as the ink dries. During this time, the colors may look different than you expect. To speed up drying time, do not stack your printouts on top of each other. • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson paper. Parent topic: Solving Print Quality Problems Related concepts Print Head Maintenance Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting the Paper Settings - Control Panel Related topics Replacing Ink Cartridges and Maintenance Boxes Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Scanning is Slow Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. 225

Section	Page
Contents	3
Product Basics	12
Using the Control Panel	12
Control Panel Buttons and Lights	13
The LCD Screen	14
Status Icon Information	14
Navigating the LCD Screen	15
Entering Characters on the LCD Screen	15
Viewing Animations	17
Changing LCD Screen Language	19
Product Parts Locations	19
Product Parts - Front	20
Product Parts - Inside	21
Product Parts - Back	22
Using Power Saving Settings	22
Changing the Sleep Timer Settings	22
Changing the Power Off Timer Settings	23
Epson Connect Solutions for Smartphones, Tablets, and More	24
Setting Up Epson Connect Services	25
Using Epson Email Print	26
Using the Epson iPrint Mobile App	27
Using Epson Remote Print	27
Using Epson Scan to Cloud	28
Using AirPrint	29
Using Google Cloud Print	30
Setting Up Google Cloud Print on a Chromebook	31
Android Printing Using the Epson Print Enabler	32
Using Fire OS Printing	32
Using Windows 10 Mobile Printing	33
Using Epson Print and Scan App with Windows Tablets	33
Using the Mopria Print Service	34
Wi-Fi Networking	35
Network Security Recommendations	35
Wi-Fi Infrastructure Mode Setup	36
Selecting Wireless Network Settings from the Control Panel	37
Wi-Fi Direct Mode Setup	40
Enabling Wi-Fi Direct Mode	40
Connecting to a Mobile Device Using Wi-Fi Direct	42
Wi-Fi Protected Setup (WPS)	43
Using WPS to Connect to a Network	44
Printing a Network Status Sheet	45
Printing a Network Connection Report	46
Network Connection Report Codes and Messages	47
Changing or Updating Network Connections	53
Accessing the Web Config Utility	53
Changing a USB Connection to a Wi-Fi Connection	54
Connecting to a New Wi-Fi Router	54
Disabling Wi-Fi Features	55
Loading Paper	57
Loading Paper in the Rear Paper Feed	57
Paper Loading Capacity	61
Turning Off the Paper Setting Alert	61
Double-sided Printing Capacity	62
Compatible Epson Papers	63
Borderless Paper Type Compatibility	65
Paper or Media Type Settings - Printing Software	66
Selecting the Paper Settings - Control Panel	66
Paper Type Settings - Control Panel	68
Placing Originals on the Product	70
Placing Originals on the Scanner Glass	70
Copying	74
Copying Documents or Photos	74
Copying Restored Photos	75
Copying Books, ID Cards, or Borderless Photos	77
Copying Options	78
Printing from a Computer	80
Printing with Windows	80
Selecting Basic Print Settings - Windows	81
Print Quality Options - Windows	83
Multi-Page Printing Options - Windows	83
Selecting Double-sided Printing Settings - Windows	84
Double-sided Printing Options - Windows	86
Print Density Adjustments - Windows	87
Selecting Additional Layout and Print Options - Windows	88
Custom Color Correction Options - Windows	90
Image Options and Additional Settings - Windows	91
Header/Footer Settings - Windows	92
Selecting a Printing Preset - Windows	93
Selecting Extended Settings - Windows	94
Extended Settings - Windows	95
Printing Your Document or Photo - Windows	96
Checking Print Status - Windows	98
Selecting Default Print Settings - Windows	98
Changing the Language of the Printer Software Screens	99
Changing Automatic Update Options	100
Printing with the Built-in Epson Driver - Windows 10 S	101
Selecting Print Settings - Windows 10 S	102
Printing on a Mac	105
Selecting Basic Print Settings - Mac	106
Print Quality Settings - Mac	110
Print Options - Mac	110
Selecting Page Setup Settings - Mac	111
Selecting Print Layout Options - Mac	112
Selecting Double-sided Printing Settings - Mac	113
Double-sided Printing Options and Adjustments - Mac	114
Managing Color - Mac	115
Color Matching and Color Options - Mac	116
Selecting Printing Preferences - Mac	117
Printing Preferences - Mac	118
Printing Your Document or Photo - Mac	119
Checking Print Status - Mac	120
Printing From a Chromebook	120
Cancelling Printing Using a Product Button	122
Scanning	123
Starting a Scan	123
Starting a Scan Using the Product Control Panel	123
Scanning to a Connected Computer	125
Scanning to the Cloud	127
Setting Up a WSD Port (Windows 7/Windows Vista)	128
Control Panel Scanning Options	129
Changing Default Scan Job Settings	130
Starting a Scan Using the Epson Scan 2 Icon	131
Starting a Scan from a Scanning Program	133
Starting a Scan from a Smart Device	135
Scanning in Epson Scan 2	135
Additional Scanning Settings - Main Settings Tab	138
Additional Scanning Settings - Advanced Settings Tab	139
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2	140
Image Format Options	141
Scan Resolution Guidelines	142
Scanning to Online Destinations Using Easy Photo Scan	143
Scanning Using Easy Photo Scan	143
Uploading Scanned Images to Google Photos	145
Uploading Scanned Images to Evernote	147
Uploading Scanned Images to SugarSync	149
Uploading Scanned Images to a Web Folder	150
Uploading Scanned Images to Email	152
Saving Scanned Images to a Folder	153
Replacing Ink Cartridges and Maintenance Boxes	155
Check Cartridge and Maintenance Box Status	155
Checking Cartridge and Maintenance Box Status on the LCD Screen	155
Checking Cartridge and Maintenance Box Status - Windows	156
Checking Cartridge and Maintenance Box Status - Mac	159
Purchase Epson Ink Cartridges and Maintenance Box	160
Ink Cartridge and Maintenance Box Part Numbers	160
Removing and Installing Ink Cartridges	161
Printing with Black Ink and Expended Color Cartridges	167
Printing with Expended Color Cartridges - Control Panel	167
Printing with Expended Color Cartridges - Windows	168
Printing with Expended Color Cartridges - Mac	168
Conserving Low Black Ink with Windows	170
Replacing the Maintenance Box	170
Adjusting Print Quality	175
Print Head Maintenance	175
Print Head Nozzle Check	175
Checking the Nozzles Using the Product Control Panel	175
Checking the Nozzles Using a Computer Utility	178
Print Head Cleaning	180
Cleaning the Print Head Using the Product Control Panel	181
Cleaning the Print Head Using a Computer Utility	182
Aligning the Print Head Using the Product Control Panel	185
Cleaning the Paper Guide	186
Cleaning and Transporting Your Product	187
Cleaning Your Product	187
Cleaning the Print Head Path	187
Transporting Your Product	190
Solving Problems	194
Checking for Software Updates	194
Product Status Messages	195
Running a Product Check	197
Resetting Control Panel Defaults	198
Solving Setup Problems	199
Product Does Not Turn On or Off	200
Noise After Ink Installation	200
Software Installation Problems	200
Solving Network Problems	201
Product Cannot Connect to a Wireless Router or Access Point	201
Network Software Cannot Find Product on a Network	203
Product Does Not Appear in Mac Printer Window	204
Cannot Print Over a Network	204
Cannot Scan Over a Network	206
Wireless Network Connection is Unstable on a Mac	206
Solving Copying Problems	207
Product Makes Noise, But Nothing Copies	207
Product Makes Noise When It Sits for a While	207
Solving Paper Problems	207
Paper Feeding Problems	208
Paper Jam Problems Inside the Product	208
Paper Jam Problems in the Rear Cover	210
Paper Ejection Problems	212
Solving Problems Printing from a Computer	212
Nothing Prints	213
Product Icon Does Not Appear in Windows Taskbar	213
Printing is Slow	214
Solving Page Layout and Content Problems	216
Inverted Image	216
Too Many Copies Print	217
Blank Pages Print	217
Incorrect Margins on Printout	218
Border Appears on Borderless Prints	218
Incorrect Characters Print	219
Incorrect Image Size or Position	219
Slanted Printout	220
Solving Print Quality Problems	221
White or Dark Lines in Printout	221
Blurry or Smeared Printout	222
Faint Printout or Printout Has Gaps	223
Grainy Printout	223
Incorrect Colors	224
Solving Scanning Problems	225
Scanning Software Does Not Operate Correctly	225
Cannot Start Epson Scan 2	226
Scanning is Slow	227
Solving Scanned Image Quality Problems	227
Scanned Image Quality Problems	227
Image Consists of a Few Dots Only	229
Line of Dots Appears in All Scanned Images	229
Straight Lines in an Image Appear Crooked	229
Image Colors are Patchy at the Edges	229
Ripple Patterns Appear in an Image	230
Scanned Image Edges are Cropped	230
Uninstall Your Product Software	230
Uninstalling Product Software - Windows	230
Uninstalling Product Software - Mac	231
Where to Get Help	232
Technical Specifications	234
Windows System Requirements	234
Mac System Requirements	235
Paper Specifications	235
Printable Area Specifications	237
Scanning Specifications	238
Ink Cartridge Specifications	239
Dimension Specifications	240
Electrical Specifications	240
Environmental Specifications	241
Interface Specifications	241
Network Interface Specifications	241
Safety and Approvals Specifications	242
Notices	243
Important Safety Instructions	243
General Product Safety Instructions	243
Ink Cartridge Safety Instructions	245
Wireless Connection Safety Instructions	246
LCD Screen Safety Instructions	246
Important Privacy Notice (Printer Serial Number)	247
FCC Compliance Statement	247
Binding Arbitration and Class Waiver	248
Trademarks	251
Copyright Notice	252
libTIFF Software Acknowledgment	252
A Note Concerning Responsible Use of Copyrighted Materials	253
Default Delay Times for Power Management for Epson Products	253

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225

• After you print, the colors in your printout need time to set as the ink dries. During this time, the colors

may look different than you expect. To speed up drying time, do not stack your printouts on top of each

other.

• Your printed colors can never exactly match your on-screen colors. However, you can use a color

management system to get as close as possible. Try using the color management options in your