Epson XP-4105 Users Guide - Page 213

Nothing Prints, Product Icon Does Not Appear in Windows Taskbar, Parent topic, Remove Device

Page 213 highlights

Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on and connected to your computer. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. • If the printer cannot print using a USB connection, disconnect the USB cable from the computer, right- click on the printer icon displayed on the computer, and select Remove Device. Then connect the USB cable to the computer and try a test print. • Make sure the printer status is not offline or pending. • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. • Make sure your system meets the requirements for your operating system. If you are printing a highresolution image, you may need more than the minimum requirements. Print the image at a lower resolution or if necessary, increase your system's memory. • In Windows, make sure your product is selected as the default printer and the printer port setting matches the printer connection port. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • On a Mac, make sure the printer is added to the printer list and the printer is not paused. Parent topic: Solving Problems Printing from a Computer Related references Product Status Messages Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does not work, try this solution: 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printing preferences. 213

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213
Parent topic:
Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your product is turned on and connected to your computer.
• Make sure any interface cables are connected securely at both ends.
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your product directly to your computer instead of the hub.
• If the printer cannot print using a USB connection, disconnect the USB cable from the computer, right-
click on the printer icon displayed on the computer, and select
Remove Device
. Then connect the
USB cable to the computer and try a test print.
• Make sure the printer status is not offline or pending.
• Run a product check to see if a test page prints. If the test page prints, check to see if your product
software is installed correctly.
• Make sure your system meets the requirements for your operating system. If you are printing a high-
resolution image, you may need more than the minimum requirements. Print the image at a lower
resolution or if necessary, increase your system's memory.
• In Windows, make sure your product is selected as the default printer and the printer port setting
matches the printer connection port.
• In Windows, delete all jobs from the Windows Spooler. Click
Print Queue
on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
• On a Mac, make sure the printer is added to the printer list and the printer is not paused.
Parent topic:
Solving Problems Printing from a Computer
Related references
Product Status Messages
Product Icon Does Not Appear in Windows Taskbar
If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does
not work, try this solution:
1. Do one of the following:
Windows 10:
Click
and select
(Settings) >
Devices
>
Printers & scanners
. Select your
product name and select
Manage
>
Printing preferences
.