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Epson SureColor T7770DM Administrator Guide - Page 32

Function Settings, Messages, Cause

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Administrator's Guide Function Settings Messages Cause SMTP server communication error. Check the following. - Network Settings This message appears when ❏ The printer is not connected to a network ❏ SMTP server is down ❏ Network connection is disconnected while communicating ❏ Received incomplete data POP3 server communication error. Check the following. - Network Settings This message appears when ❏ The printer is not connected to a network ❏ POP3 server is down ❏ Network connection is disconnected while communicating ❏ Received incomplete data An error occurred while connecting to SMTP server. Check the followings. SMTP Server Address - DNS Server This message appears when ❏ Connecting to a DNS server failed ❏ Name resolution for an SMTP server failed An error occurred while connecting to POP3 server. Check the followings. POP3 Server Address - DNS Server This message appears when ❏ Connecting to a DNS server failed ❏ Name resolution for an POP3 server failed SMTP server authentication error. Check the followings. - Authentication Method - Authenticated Account Authenticated Password This message appears when SMTP server authentication failed. POP3 server authentication error. Check the followings. - Authentication Method - Authenticated Account Authenticated Password This message appears when POP3 server authentication failed. Unsupported communication method. Check the followings. - SMTP Server Address - SMTP Server Port Number This message appears when you try to communicate with unsupported protocols. Connection to SMTP server failed. Change Secure Connection to None. This message appears when an SMTP mismatch occurs between a server and a client, or when the server does not support SMTP secure connection (SSL connection). Connection to SMTP server failed. Change Secure Connection to SSL/TLS. This message appears when an SMTP mismatch occurs between a server and a client, or when the server requests to use an SSL/TLS connection for an SMTP secure connection. Connection to SMTP server failed. Change Secure Connection to STARTTLS. This message appears when an SMTP mismatch occurs between a server and a client, or when the server requests to use an STARTTLS connection for an SMTP secure connection. The connection is untrusted. Check the This message appears when the printer's date and time setting is incorrect or the following. - Date and Time certificate has expired. The connection is untrusted. Check the This message appears when the printer does not have a root certificate following. - CA Certificate corresponding to the server or a CA Certificate has not been imported. The connection is not secured. This message appears when the obtained certificate is damaged. 32

Section	Page
Contents	2
Copyright	4
Trademarks	5
About this Manual	6
Marks and Symbols	6
Descriptions Used in this Manual	6
Operating System References	6
Introduction	8
Manual Component	8
Terms Used in this Guide	8
Terms	8
Example of Network Environment	10
Printer Connection Types	13
Printer Settings and Management	15
Flow of the Printer Settings and Management	15
Network Connection for the Printer	15
Print Function Setting	16
Server and Shared Folder Setting	16
Security Settings	16
Operation and Management Setting	16
Network Connection	18
Before Making Network Connection	18
Gathering Information on the Connection Setting	18
IP Address Assignment	19
DNS Server and Proxy Server	19
Connecting to the Network from the Control Panel	20
Assigning the IP Address	20
Connecting to LAN	21
Function Settings	23
Software for Setting	23
Web Config (Web Page for Device)	23
Using the Print Functions	24
Print Settings for Server / Client Connection	25
Print Settings for Peer to Peer Connection	28
Setting the Server or the Shared Folder	29
Configuring a Mail Server	29
Shared Folder Settings	33
Making System Settings	35
Setting the Control Panel	35
Power Saving Settings During Inactivity	35
Synchronizing the Date and Time with Time Server	36
Setting the Default Value for Upload and Print/Print from Folder (User Default Settings)	36
AirPrint Setup	37
Product Security Settings	38
Introduction of Product Security Features	38
Configuring the Administrator Password	39
Changing the Administrator Password from the Control Panel	39
Changing the Administrator Password Using Web Config	39
Controlling the Panel Operation	40
Enabling the Lock Setting	40
Lock Setting Items for General Settings Menu	41
Other Lock Setting Items	43
Operating Display and Function Setting Individually	43
Restricting Available Features	44
Configuring Access Control	44
Disabling the External Interface	46
Operation and Management Settings	48
Logging on to the Printer as an Administrator	48
Logging on the Printer Using the Control Panel	48
Logging on to the Printer Using Web Config	48
Confirm Information of the Printer	49
Checking the Information from the Control Panel	49
Checking the Information from Web Config	49
Receiving Email Notifications When Events Occur	50
About Email Notifications	50
Configuring Email Notification	50
Updating Firmware	51
Updating the Printer's Firmware using the Control Panel	51
Updating Firmware Using Web Config	52
Updating Firmware without Connecting to the Internet	52
Backing Up the Settings	53
Export the settings	53
Import the settings	53
Solving Problems	55
Hints to Solving Problems	55
Checking the Status of the Printer	55
Checking the Error Message	55
Printing a Network Connection Report	56
Checking the Communication Status	61
Performing the Connection Test	63
Initializing the Network Settings	63
Trouble Case	65
Cannot Access Web Config	65
Issues when Sharing Printers	66
The Shared Server is Slow	66
Printer Settings on the Print Server are not Reflected on the Client Computer	67
Appendix	68
Introduction of Network Software	68
Epson Device Admin	68
EpsonNet Conﬁg	68
EpsonNet Print (Windows Only)	69
EpsonNet SetupManager	69
Making Wi-Fi Settings from the Control Panel (WPS)	70
Making Wi-Fi Settings by Push Button Setup (WPS)	70
Making Wi-Fi Settings by PIN Code Setup (WPS)	71
Using Wi-Fi Direct (Simple AP) Connection	71
Changing the Wi-Fi Direct (Simple AP) Settings	72
Changing the Connection Method	72
Changing from Ethernet Connection to Wi-Fi Connection	73
Changing from Wi-Fi Connection to Ethernet Connection	74
Using Port for the Printer	74
Advanced Security Settings for Enterprise	76
Security Settings and Prevention of Danger	77
Security Feature Settings	78
Making Settings for Password Encryption	78
Encrypting the Password	78
Restoring the Password Encryption Key	79
SSL/TLS Communication with the Printer	79
About Digital Certification	79
Obtaining and Importing a CA-signed Certificate	80
Deleting a CA-signed Certificate	83
Configuring a CA Certificate	83
Controlling Using Protocols	85
Controlling protocols	85
Protocols you can Enable or Disable	85
Protocol Setting Items	86
Encrypted Communication Using IPsec/IP Filtering	89
About IPsec/IP Filtering	89
Configuring Default Policy	89
Configuring Group Policy	93
Configuration Examples of IPsec/IP Filtering	99
Configuring a Certificate for IPsec/IP Filtering	100
Connecting the Printer to an IEEE802.1X Network	100
Configuring an IEEE802.1X Network	100
Configuring a Certificate for IEEE802.1X	102
Checking IEEE802.1X Network Status	102
Solving Problems for Advanced Security	103
Restoring the Security Settings	103
Problems Using Network Security Features	103

Match case Limit results 1 per page

Messages

Cause

SMTP server communication error.

Check the following. - Network

Settings

This message appears when

❏

The printer is not connected to a network

❏

SMTP server is down

❏

Network connection is disconnected while communicating

❏

Received incomplete data

POP3 server communication error.

Check the following. - Network

Settings

This message appears when

❏

The printer is not connected to a network

❏

POP3 server is down

❏

Network connection is disconnected while communicating

❏

Received incomplete data

An error occurred while connecting to

SMTP server. Check the followings. -

SMTP Server Address - DNS Server

This message appears when

❏

Connecting to a DNS server failed

❏

Name resolution for an SMTP server failed

An error occurred while connecting to

POP3 server. Check the followings. -

POP3 Server Address - DNS Server

This message appears when

❏

Connecting to a DNS server failed

❏

Name resolution for an POP3 server failed

SMTP server authentication error.

Check the followings. - Authentication

Method - Authenticated Account -

Authenticated Password

This message appears when SMTP server authentication failed.

POP3 server authentication error.

Check the followings. - Authentication

Method - Authenticated Account -

Authenticated Password

This message appears when POP3 server authentication failed.

Unsupported communication method.

Check the followings. - SMTP Server

Address - SMTP Server Port Number

This message appears when you try to communicate with unsupported protocols.

Connection to SMTP server failed.

Change Secure Connection to None.

This message appears when an SMTP mismatch occurs between a server and a

client, or when the server does not support SMTP secure connection (SSL

connection).

Connection to SMTP server failed.

Change Secure Connection to SSL/TLS.

This message appears when an SMTP mismatch occurs between a server and a

client, or when the server requests to use an SSL/TLS connection for an SMTP

secure connection.

Connection to SMTP server failed.

Change Secure Connection to

STARTTLS.

This message appears when an SMTP mismatch occurs between a server and a

client, or when the server requests to use an STARTTLS connection for an SMTP

secure connection.

The connection is untrusted. Check the

following. - Date and Time

This message appears when the printer’s date and time setting is incorrect or the

certiﬁcate has expired.

The connection is untrusted. Check the

following. - CA Certiﬁcate

This message appears when the printer does not have a root certiﬁcate

corresponding to the server or a CA Certiﬁcate has not been imported.

The connection is not secured.

This message appears when the obtained certiﬁcate is damaged.

Administrator's Guide

Function Settings