Epson SureColor T2170 Users Guide - Page 175

• Make sure any interface cables are connected securely at both ends. If you have a spare cable, try connecting with the spare cable. • Check the model and specifications of the interface cable to see if the cable is appropriate for your computer and printer. • If you connected your printer to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your printer directly to your computer instead of the hub. • Make sure the USB hub is recognized correctly on the computer. Disconnect all USB hubs from the computer and connect the printer directly to the computer's USB port. • Make sure the USB cable length does not exceed 10 feet (3 m). Parent topic: Solving Printing Problems Related references Interface Specifications Print Head Moves But Nothing Prints If the print head is moving and nothing prints, try these solutions: • Print a nozzle check pattern. If the pattern does not print correctly, clean the print head again. (If the printer has not been used for a long time the nozzles may be clogged.) • If you see a message about motor self adjustment on the product's LCD screen, the printer is adjusting its internal motor. Wait a few moments for the message to disappear and do not turn off the printer. Parent topic: Solving Printing Problems Related concepts Print Head Nozzle Check Print Head Cleaning Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Printout Quality Problems Roll Paper Jam Problems Cut Sheet Paper Jam Problems Parent topic: Solving Problems 175